mortal train conductor

Chapter 280

The evaluation and naming of the honorary title of "Red Flag Train" by China Railway Corporation is a targeted and normalized passenger train daily work and service quality evaluation mechanism for China Railway Corporation.

"Red Flag Train" is the highest honor in various evaluations of national passenger boutique trains.

The evaluation of "Red Flag Trains" is mainly based on comprehensive daily inspections, basic management, social evaluation, and passenger opinions, and through various methods such as data verification, on-site visits, and unannounced visits. Supply, train water supply, polite hospitality, team management and other aspects of high-standard, all-round strict evaluation.

All passenger sections and even railway bureau group companies attach great importance to the evaluation of Hongqi trains, and they all regard the evaluation as the most important normal work of the year.

Each railway bureau group company and passenger transport section also regards the number of red flag trains among the passenger trains in charge of the bureau and this section as an important indicator to evaluate whether a railway bureau group company or passenger transport section has a solid foundation for daily work and whether the service for passengers is in place .

The participating trains for the Hongqi train competition are generally direct passenger express trains entering Beijing, Shanghai, Guangzhou, and passing through Beijing, Shanghai, and Guangzhou. Other trains that meet the standards can also apply to participate in the competition.

The evaluation work takes April 4st to March 1st of the following year as a competition evaluation year, usually focusing on daily inspection, social evaluation and comprehensive evaluation.

In the second quarter of each year, the competition evaluation team of the Railway Corporation will review the passenger trains of each railway bureau group company in the previous year according to the regulations, and award the title of "Red Flag Train" to the passenger trains that meet the evaluation standards.

Therefore, the evaluation work of the Red Flag Train is definitely not what some people imagined. Short-term work can be completed overnight. In fact, it is difficult to achieve results in a short period of time. It must be within a natural year. The performance is very good, it is possible to be selected for the competition.And the trains on the selection are not done once and for all, and must always adhere to high standards and strict requirements to do a good job, otherwise, once slack, it is very likely that they will be "delisted" in the next natural year, that is, the "red flag train" will be cancelled. "title.

These aspects reflect the original intention of the railway company's red flag train evaluation work. The evaluation work is not to judge the quality of the train work of each unit in a short period of time, but to judge the quality of each train. Whether the work of [-], [-], or [-] years has been consistent, and whether every day in the flight attendant work is done with all my heart and soul to ensure safety and quality service.

It is a saying that people often say, is it true that "daily and inspection standards are the same, and the leadership is the same as when it is not?" "Emphasis on the basics, looking at the daily life, ignoring the short-term, and not making surprise attacks" is the most important standard. .

The evaluation of the red flag trains is based on the "Regulations for Railway Passenger Transport", "Rules for Railway Passenger Transport Prices", "Detailed Rules for the Administration of Railway Passenger Transport", "Rules for the Administration of Railway Passenger Transport", "Quality Standards for Railway Passenger Transport Services", "Rail Passenger Transport Service Quality Standards", The Regulations on the Supervision and Supervision of Transportation Service Quality and other relevant normative documents of the Railway Corporation have issued the standards to each unit in advance.Highlight safety and service "pertinence" in the content of the appraisal, highlight the "novelty" of service innovation in the appraisal method, highlight the "standardization" of benchmarking in appraisal activities, and highlight practice in the appraisal effect Practical, truly guiding the "effectiveness" of the passenger train work site, and highlighting the "consistency" of the red flag flying on the train forever in the honorary naming of the appraisal.

A series of system constructions have enabled the red flag train appraisal work to be full of lasting vitality and maintain a strong vitality.

The positive significance of the red flag train evaluation work is unquestionable. The evaluation work involves the participation of all high-quality passenger trains across the country. Show your talents in the appraisal work, display your abilities, and give full play to your talents.

The red flag train evaluation work can also give more motivation to the cadres and workers, so that the cadres and workers can work together, work hard, and never give up if they fail to reach the goal, so that the employees of the passenger trains, vehicles and other units that are responsible for passenger trains will gradually establish themselves. A sense of dedication, so that the responsible units and all employees of passenger trains can clearly define the work goals, whether it is a unit or a person, if there is no goal, then there will be no sense of direction, and work with goals is like a fierce competition on the sports field. And work without a goal is like taking a leisurely walk after a meal.

The evaluation of Hongqi trains is not static. As China’s railway technology and equipment become more and more advanced, working conditions are getting better and better, and the quality of employees is constantly improving, the evaluation conditions are getting higher and higher. From the perspective of leaders, this work is It is necessary to promote the development of the evaluation of passenger trains across the country to play a continuous incentive role.

The criteria established for the evaluation of Hongqi trains are the results of extensive consultation, on-the-spot investigation, and investigation and research. The difficulty of the evaluation conditions is appropriately higher than that of ordinary trains, but it can be achieved by passenger transport units and employees with certain efforts.

The starting point is that if the evaluation criteria for trains are set too high, there will be very few trains that can meet the standards, and it will not be recognized by the vast majority of units and employees. Seeing the extremely high standards, most people Everyone will be intimidated and give up the competition.

And the standard should not be set too low. If it is set too low, it can be achieved without hard work, then the meaning of the Hongqi train evaluation will be lost, and the brand of Hongqi train will be lost to everyone.

In a word, the red flag train appraisal has fully stimulated the enthusiasm and creativity of all the staff of passenger trains to build brands and create high-quality products, fully embodies the purpose of "people's railway for the people" and the service concept of "people-oriented, passengers first", and greatly promoted All passenger train bureaus, group companies and passenger transport sections brainstorm broadly and self-pressurize to continuously improve the awareness of serving passengers, so as to promote the continuous improvement of passenger train transportation safety and service quality.

As an excellent grassroots manager, Liu Qun is very good at taking advantage of various appraisals and competitions, and takes these opportunities as a breakthrough to improve work quality, organizes and mobilizes all employees to work around safety production, high-quality service and other centers to the greatest extent, and devotes himself to During the Hongqi train competition, steadily improve the quality of employees, promote the improvement of service methods, pay attention to the formation of daily habits, build a safer, better, more harmonious and more efficient train crew team, and promote new development and innovative services for train safety work The purpose of the new leap.

(End of this chapter)