mortal train conductor

Chapter 72
As the temperature gradually rises, summer transportation work also ushered in the peak of passenger traffic. Among the record-high passenger flow of railways, the passenger flow of students has shown an explosive trend in recent days.On the train, train attendants often find that student passengers do not know or understand the regulations on purchasing student tickets. What’s more, they know the relevant regulations but credulously believe in the so-called “student online fare evasion strategy” and risk their reputation and Conscience, desperate, desperate.

The learning at the departure meeting today mainly focused on student passenger travel and ticket purchase.

Liu Qun said: "According to the experience of previous years, there are all kinds of chaos in the purchase of tickets for student passengers during the Summer and Spring Festival travel seasons. There is no discount card, some do not have the official seal of the school, some do not take the bus according to the discount zone or simply alter the bus zone on the student ID card, and there are even so-called excellent fare evasion strategies on the Internet among the students. spread.

Therefore, when you find a student ticket, you must check the relevant documents in detail, and carefully identify whether the location of the bus section has been altered, whether the official seal is affixed, and so on.Let Zhang Che explain to you the rules for purchasing student tickets. "

Zhang Lan still looked calm and unhurried, she memorized the regulations on student tickets in the "Guest Regulations" by heart, and she could speak out easily.

Zhang Lan said: "The regulations for selling student tickets are: to study in ordinary colleges and universities, including private universities with academic education qualifications approved by the national education authority, military academies, primary and secondary schools, secondary professional schools, and technical schools, without salary. For students and postgraduates with high income, if the place of residence of the family and the school are not in the same city, with the student ID card with the discount card stamped with the official seal of the school, and the primary school students with written proof, they can purchase 4 years between their home and the school or the internship site. One-way student tickets.

Freshmen can buy a student ticket once with the admission notice and graduates with the school's written certificate. The student ticket is limited to the use of hard seats on ordinary passenger trains and second-class seats on EMU trains.

When using hard sleepers on ordinary trains, the fare difference should be charged.

When selling student tickets, they should be sent on golden roads or trains with few transfer times. When selling student tickets, they should be sold on short-distance routes or trains with few transfer times.

The above are the provisions of the guest regulations. Let me explain to you in my vernacular:
Those who can buy student tickets must be students at school, excluding working college students with salary income, such as those who have jobs and go to TV universities, self-study universities, etc.The students without salary income refer to students without fixed salary income. Temporary part-time jobs are not considered to have fixed salary income. Whether students have salary income is determined by the school. Our railway department sells tickets with the discount card issued by the school. However, if it is confirmed that a student with a salary income buys a ticket with a discount card, the student ticket can be refused and the school should be notified.

Please note that checking student tickets requires 'two certificates, one card and one ticket' in principle. 'Two certificates' refers to ID card and student ID card, 'one card' refers to the train ticket discount card attached to the student ID card, and one ticket is the train ticket.

There are three exceptions: the first is the "one certificate, one ticket" for elementary school students, and the primary school students generally do not have an ID card, and only rely on the written certificate and bus ticket stamped by the school's official seal; One ticket', because you have never been to school, you can't have a student ID and school certificate, so you can only rely on the admission notice, ID card, bus ticket, and graduates, you need 'two certificates, one ticket', ID card, school Documentary proof and ticket.

需要我们注意的是发售学生票是有日期限制的，并不是说全年12个月都可以，寒假是在12月1日到3月31日，暑假是从6月1日到9月30日，其他时间不能发售。

Student tickets cannot be sold for other social activities such as summer camps for student internships, and are limited to students traveling between their residences and schools. "

Liu Qun said: "Let me continue to say that when our train checks the student ticket, there are 6 situations where the student ticket cannot be purchased. When the 6 situations occur, the train conductor must be reported in time, and the train conductor or the train attendant will make up for the passenger. Collect the price difference or directly sell ordinary passenger tickets, I will explain to you while talking.

The first is when there is one of the student's parents in the school's location.As train staff, we cannot tell this point, so this point is for our reference only.

The second is that students cannot purchase student tickets when they suspend school, return to school, transfer schools, or withdraw from school.The way to judge this point is whether the student has a student ID card, whether the student’s suspension of school, withdrawal, etc. are marked in the remarks column on the last page of the student ID card, or if some students drop out or transfer, the school takes back the "Student ID Card". Or the "Certificate of Preferential Treatment at Reduced Price" is withdrawn, and the incomplete certificate is a manifestation of this situation.

The third is that when students commute between the school and the internship site, everyone should listen clearly. It is allowed to travel between home and the internship site, but now the starting point is the school and the end point is the internship site.That is to say, you can buy student tickets from home to school or from home to the internship site, but you can't buy student tickets when traveling between the two stations, the school and the internship site. To judge this, we can judge from the student ID card. The price discount is judged by the riding interval.

The fourth is that the "Student ID Card" did not go through the school registration on time. We can find this from the annual inspection and inspection office on the last page or the second-to-last page of the "Student ID Card". Generally, the official seal of the school will be affixed, and the start and end dates of the annual inspection will be printed , Validity period, if there is no verification, then it is very likely that the student has suspended school, quit school or was expelled from the school, and the student ticket cannot be purchased.

The fifth is the change of the discounted bus section of the "Student ID Card", but the official seal of the school is not affixed.Only one station name can be filled in for the departure station and arrival station. If it is found to be altered or two or even three station names are written, it will be treated as invalid.In the actual inspection process, some students did make mistakes, but after the alteration, the official seal of the school needs to be affixed to the soil alteration to prove that the alteration is allowed.

There are also student ID cards, because the school is not strict and has not been carefully reviewed, resulting in some students filling in with pencils or erasable pens.For the requirement of pencil filling, this student used a carbon pen to fill in correctly according to the interval scanned by our 'Ticket Concession Card' scanner.If you use an erasable pen to fill in, you must pay attention to whether there are traces of alteration or the black is lighter than the carbon pen. If there is, then inform the train conductor or attendant who checks the ticket. Our train office seats are equipped with There are two kinds of erasable media for erasable pens. Erasable pens are divided into two types, one is eraser eraser, and the other is rubbing and easy-erasable pens. Use the friction medium configured in the office seat for the test. If it can be wiped off, it is also In the same way, according to the scanned travel interval, let them fill in correctly with a carbon pen, and those who refuse to fill in will be handled as price reduction violations.

Sixth, if there is no student train ticket discount card or the student train ticket discount card cannot be recognized, or if it is inconsistent with the record in the "Student ID Card", it will be identified through scanning, and if the two are inconsistent, it will be handled as a price reduction..."

Liu Qun added: "Student tickets must be sold in strict accordance with the prescribed sections, and the departure and arrival stations cannot be changed. However, if there is no direct train, you can buy a joint ticket, or if the section involves a train. Buy tickets in sections. Furthermore, if students need to use soft seats and soft sleepers, passenger tickets, accelerated tickets, sleeper tickets, and air-conditioned tickets will be charged at full price.

The student ticket is sold according to the short-cut route, which means that you can choose the shortest route as much as possible, and you can’t choose the detour route. This is to save the freight for students, but there are direct trains or Yuanjing Road with fewer transfers. sale.

If our train staff finds that students who meet the conditions of discounted preferential treatment ride without a ticket during the ticket inspection process, in addition to paying the fare, they should also register and stamp on the discounted preferential treatment certificate as the number of times for one registration .

The above are some relevant regulations, but there is a saying called "the height of the road is one foot, and the height of the devil is one foot". I searched the Internet two days ago. I don't know which so-called "good people" wrote the fare evasion strategy. How can unqualified student tickets evade inspection? For example, after the 4 bus rides of the year have been completed, the student is told to report to the school for the loss of the "Student ID Card" and ask the school to reissue it. On the reissued "Student ID Card", There is no registration on the reduced-price preferential treatment card. They take it for granted that they can take 4 discounted-price preferential treatment again. Student tickets will not be sold in the year of reissue.

Attention everyone, regulations are regulations, but in the process of actually checking tickets, we are facing real students one by one, and many possibilities will happen. We must face it actively, don't be afraid of difficulties, and don't find it troublesome. The "Student ID Card" should be checked carefully.

For those who do not meet the price reduction conditions and refuse to make up the fare, they can be included in the scope of restricting specific dishonest persons from taking trains according to the situation, and after the police officers come forward to check their "student ID card", the railway transportation company will notify the other school, and the school will make it Appropriate administrative sanctions will be issued.

Of course, the vast majority of students buy tickets according to the regulations. Some students may not know the rules of ticket purchase very well. As staff, we must learn to explain the regulations and explain some simplified industry terms into something that passengers can understand. Vernacular and everyday language are our basic skills.

It is very likely that passengers will decide whether to follow our regulations because your explanation is correct or not. Once your explanation is wrong, passengers will seize the opportunity and ask you to implement it according to the wrong way you said. So please remember that if When passengers need to explain, if they can explain it, everyone will explain it. If they feel afraid that what they say is wrong, they should quickly notify the train conductor on duty and the train attendant to rush to the scene to explain to the passengers face to face. "

(End of this chapter)