I can see the commodity price curve

Zhang Yue nodded: "I already know about this matter. Let me think of a solution. Thank you."

Sakurai Miyoko shook her head: "Why be polite? The main reason is that the opponent's move is really powerful.

You are the only person I can think of, so I hope you can help me indirectly."

Zhang Yue smiled and said, “Don’t worry, as long as I have a way, I will definitely not stand idly by.

But don't hold your hopes too high, I may not be able to protect myself, let alone help you."

After hanging up the phone, Zhan Susu hurried in and asked, "Have you heard about the successful development of a new type of intelligent robot in the United States?"

Zhang Yue nodded: "Not only have they succeeded in their research and development, they have also cracked the unique flavor formula of our October Food Factory."

Zhan Susu was stunned: "How do you know?

If I remember correctly, you never seem to take the initiative to care about these things. "

Zhang Yue smiled and said, "I don't take the initiative to care, but the problem is that I still have friends!"

Zhan Susu thought for a moment and said, "Are you talking about Sakurai Miyoko?"

Now it was Zhang Yue's turn to be surprised: "How did you know?"

Zhan Susu was a little helpless: “Aren’t you talking nonsense?

The successful development of intelligent robots in the United States will affect you and her the most.

She must have been forced into a corner and had no choice but to ask you for a solution.

How about it? What do you think? "

Zhang Yue scratched his head: "I don't know what's going on now, how can I think about it?
So, you buy a ticket to the United States, and I'll go over to see and experience their robot service model."

Zhan Susu nodded: "Okay, I'll make a reservation now."

The next day, when Zhang Yue and Zhan Susu appeared in the modern metropolis of New York, they felt everything around them was new and new.

This was Zhang Yue’s first visit to the United States. Even he himself did not expect that he would come to the most developed country in the world in this way.

Keep going along the road and you will see a restaurant soon.

The restaurant has the Juewei series logo, but it is slightly different from the logo designed by October Food Factory.

How to put it, you can tell at first glance that this store is from the Juewei series, but you can also tell at first glance that it is not a store opened by the October Food Factory.

Zhan Susu winked at Zhang Yue and said, "Let's go in and take a look."

Zhang Yue shook his head: "Don't worry, let's go to the other side."

After saying that, he pointed forward.

Zhan Susu looked in the direction of his finger and found that there was also a store over there, which was the branch of the October Food Factory that she opened.

The two nodded and entered the store.

A clear voice said, "Welcome, what would you like to eat?"

As soon as I finished speaking, the other party was stunned.

She looked at Zhang Yue and Zhan Susu in disbelief: "Boss Zhang, Manager Zhan, it's really you!"

Zhang Yue looked at the waiter in surprise.

The other person was about eighteen or nineteen years old, with a pair of big eyes, and his expression when he looked at Zhang Yue was full of admiration.

"You are Chinese, why are you working as a waiter here?"

If he remembered correctly, all October Food Factory branches in the United States mainly recruited locals as waiters.

He thought the shop assistants here were either blond-haired, blue-eyed white or pure black.

The clerk smiled and said, "I'm an international student here, and I come here to work and study.

Don't worry, Boss Zhang, my English is definitely up to standard and my service attitude is no worse than that of the locals."

Zhang Yue nodded, he was just a little confused.

If the other party is willing to work as a clerk here, he will definitely welcome it.

Since the other party recognized him, Zhang Yue saved the trouble of introducing himself.

He and Zhan Susu found a seat and sat down, and said to the clerk: "Don't be busy, come sit together, I have some questions for you."

The clerk was somewhat helpless: "I would like to be busy, but the problem is that there are no customers right now, and I don't have the opportunity to serve others!"

Zhang Yue was stunned for a moment: "Has our store been squeezed to this extent?"

When he passed by the store opposite just now, he found that not only was the store full of people, but there was also a long line at the door.

Zhang Yue thought that even if the number of people at his October Food Factory branch was not as large as the other branch, there should still be customers.

The clerk smiled bitterly and said, "Ever since their store opened across from us, our customers have dropped by half in an instant.

Although there are fewer customers, business is still good due to its large scale.

But I didn’t expect that just yesterday, the other party proposed a marketing strategy of not collecting tips for dining in the store, which immediately attracted all the customers.”

Zhang Yue was stunned: "No tipping for dining in the restaurant? What kind of strategy is this?"

He knew that American people pay tips when they eat out. In Zhang Yue's opinion, this is because American people are wealthy and take the initiative to tip the waiters.

He asked out his doubts.

The clerk smiled and said, "Boss Zhang, actually, before I came to the United States, I had the same idea as you about this question.

But after living here for a while, I realized that we had misunderstood the beautiful Chinese.

The practice of tipping when dining was not initiated by the guests, but was a call made by the American labor unions at that time.

In the United States in the 1940s and 1950s, workers had a very high social status.

Not only do they require an eight-hour work system and weekends off, but they also want various promotions and salary increases.

For example, waiters, in order to increase their own income, require diners to pay tips.

Therefore, this tip is not voluntary on the part of the guests, but is collected forcibly, and even the proportion is fixed.

For example, if you dine here, a 20% service charge will be automatically added to the bill, and customers cannot refuse to pay it. "

Zhang Yue was stunned: "Is that so?"

The clerk nodded: "Of course. Many people think that the people in the United States are different from our country. They are very generous when spending money. In fact, this is a misunderstanding.

People are selfish. When buying things, they hope to get good quality and low price. They hope to pay less than one dollar, but never pay less than fifty cents.

Do you know why KFC is so popular in the United States? "

Zhang Yue: "Because it's cheap and easy to eat, you can just pick it up and eat it?"

Although KFC in China is relatively expensive among all its products.

But it’s different in the United States. The KFC here is the cheapest of all restaurants.

in the country, a KFC may cost twenty yuan, while a bowl of noodles only costs ten yuan.

But in the United States, a KFC costs twenty dollars, and don't even think about eating a bowl of noodles for less than a hundred dollars.

The clerk shook his head: “You are wrong.

KFC is cheap and convenient, and is the first choice for many beautiful Chinese people.

But what really makes them want to eat at KFC is that they don't have to tip.

So you understand how big an impact the issue of whether or not to tip has on American Chinese.

Its appeal is the same as when we bought green tea in China, we would open the bottle cap and there was a high probability that we would see the words "One more bottle"."

Zhang Yue's expression became strange.

It seems that my impression of the United States is indeed a bit stereotyped.

He asked, "Have you been to the restaurant across the street?"

The clerk nodded: "I have been there."

After saying this, he felt a little embarrassed: "It's not that I don't support our restaurant, but I'm just curious. It is said that the other party is served by artificial intelligence robots throughout the whole process, and this kind of artificial intelligence robot is very smart. I just want to try it."

Zhang Yue smiled and said, “You did a great job on this.

As the saying goes, only by knowing yourself and your enemy can you win every battle.

How can we take targeted measures if we don’t go to see what the other party’s store is like?

So how do you feel?
If we want to compete with each other, what marketing strategies are best to adopt? "

The clerk shook his head and said, "Boss Zhang, I don't think we are their match at all.

For example, our price for a fried chicken is twenty dollars, but theirs is only fifteen dollars.

And we tip 20 percent, which is $4, and they tip nothing.”

Zhan Susu couldn't help but say, "Since the other party can sell it for fifteen dollars, can't we also sell it for fifteen dollars?

If the other party doesn’t accept tips, we can also not accept them.”

The clerk shook his head: “I’m afraid that won’t work.

First, there is the issue of price.

Our Juewei series are fried by our employees themselves. Including employee wages, the cost of a fried chicken is sixteen dollars.

Because the other party had no employees, the cost was only thirteen dollars.

That means they can sell it for fifteen dollars, but we definitely can't.

As for the tipping you mentioned, this is the law of the United States and no one can violate it.

Once you violate the rules, officials from the United States will come and fine you immediately.

To be exempt from tipping, there must be special circumstances.

For example, KFC’s reason is that there are no waiters serving customers when they buy food at KFC.

Customers simply pick up their food at the counter.

Our competitors are even more outrageous. They use artificial intelligence robots.

Although the AI ​​robot is a human, it is not a real person, so it does not need to accept tips. "

Zhang Yue nodded: "So that's how it is, I understand."

The clerk told the two men some more information.

By chatting with the other party, Zhang Yue also gained a lot of useful information.

Half an hour later, Zhan Susu looked at him and asked, "What should we do next?"

Zhang Yue said: "Of course, I'll go to the store across the street and spend some money.

You know what, I'm really curious about what those robots are like now."

Zhan Susu: "Okay, let's go over and take a look."

The two left the October Food Factory branch and walked across the street.

There are still a lot of people queuing here. The two are not in a hurry and stand at the end of the line waiting quietly.

Time passes bit by bit.

Contrary to Zhang Yue's expectations, the service efficiency here was surprisingly high.

According to his experience in China, it would take at least half an hour to wait in such a long line before it was his turn.

But now he and Zhan Susu had only waited for fifteen minutes in total.

A robot came up to Zhang Yue, scanned his head with infrared light twice, and then asked, "Are you Oriental?

China, Japan, or South Korea?"

Zhang Yue smiled and said, "I am Chinese."

The robot immediately said in Chinese: "Chinese, where are you from?"

Zhang Yue said: "Zhongzhou."

Then the robot switched its language mode again: "So you are from Zhongzhou. Welcome. What would you like to eat today?"

Zhang Yue was shocked to find that the robot spoke the authentic Zhongzhou dialect.

This is too awesome.

After thinking for a while, Zhang Yue said, "Of course we have to try fried chicken when we come here. Is there any?"

Robot: “Fried chicken is our signature dish, how could we not have it?

Do you plan to have two ways with one chicken or eat it as is? "

Zhang Yue: "Just eat it directly, no need to go through so much trouble."

Robot: "Okay, wait two minutes."

While waiting, Zhang Yue asked the robot: "I heard that you have a high IQ. Can I ask you a few questions?"

The robot nodded: "Of course."

Zhang Yue: "Can you recommend some good food around here?
This is my first time in the United States, and I am not familiar with this area. ”

However, the robot looked at him strangely: "Sir, don't you think it's inappropriate to come to our store and ask other stores what kind of food they have?

When it comes to delicious food, it has to be our restaurant. Others either don’t taste good, charge for tips, or are not clean and hygienic enough.”

Zhang Yue laughed and retorted: "That's not necessarily true.

As long as the restaurant is open, the food must taste good, otherwise the customers would have left long ago.”

Robot: "It seems you have never eaten such unpalatable food!

Yes, other restaurants have been able to stand for so many years, they must have their own specialties.

But the problem is, no matter how powerful they are, the food is cooked by humans.

The taste of things made by people can vary greatly due to the uncontrollable conditions of heat, seasoning, and the ingredients themselves.

But our robots are different. The amount of ingredients and seasonings to be put in a dish are all calculated very precisely.

We can easily figure out how to cook it, including at what temperature and for how long.

So you can eat here with complete peace of mind.

The same goes for food safety. If those stores fail to sell the vegetables on the first day.

In order to avoid waste, the food of the day will most likely be sold the next day.

But our robots have very strict procedures and regulations to ensure that what you eat is the freshest."

After listening to the other party's explanation, Zhang Yue immediately praised: "It seems that I underestimated you, but I still have a question.

The Juewei series you make is indeed delicious, but it’s okay for me to eat it for one or two meals, but I will definitely get tired of it after a long time.

So what do you think I should do?"

The robot was stunned: "You will get tired of eating the same food for a long time, right?"

Zhang Yue: "Why not?"

Robot: "Isn't eating the same as charging for us?
Our charging requirements for voltage and current are exactly the same.

If the voltage is too high or too low, it will greatly affect our charging and even damage our battery.

That’s why I suggest you eat here all the time, so that you can ensure that your body gets enough nutrition and stay healthier.”

After hearing his words, Zhang Yue and Zhan Susu couldn't help but look at each other.

Zhang Yue gave the robot a thumbs up: "Great answer, I appreciate you."

The robot smiled and said, “No need to admire it, just come to our store often in the future.

Our service is much better than that of the October Food Factory across the street." (End of this chapter)