The heavens set sail from the courtyard

Chapter 956 Public Relations Crisis
After Zhu Zhe went to work today, he quickly discovered that the atmosphere in the hotel was a little different. Many colleagues would gather together and whisper, as if they were gossiping.

Zhu Zhe called one of his subordinates, and after asking, he found out that a lot of negative news about hotels suddenly appeared on the Internet today, and everyone was talking about it.

"Sister Zhu, don't you know? The Internet is going crazy. It is said that a guest suffered from vomiting and diarrhea after staying in our hotel. He is suspected of having food poisoning and is being treated in the hospital."

Zhu Zhe was startled and immediately took out his mobile phone to search for hotel information, only to see a lot of negative news pop up.

Realizing something, Zhu Zhe immediately went to find Director Wang.

At this time, Director Wang was very worried. He also managed the hotel's kitchen. Now that a guest had food poisoning, he naturally had to deal with it.

Zhu Zhe waited for a long time before Director Wang returned to the office.

"Boss, what's going on?"

Director Wang said tiredly: "A guest developed food poisoning after eating in our hotel. The most troublesome thing now is that the guest took the leftover food for a test, and the test showed that E. coli exceeded the standard."

Zhu Zhe wondered: "The hotel's executive chef is always cautious and pays the most attention to hygiene. How could he make such a stupid mistake!"

Director Wang said angrily: "The head chef is still shirking his responsibility, saying that there is absolutely nothing wrong with his kitchen! I have even been called to give a lecture by the senior management."

After much hesitation, Zhu Zhe decided to tell Director Wang what he had discovered.

"Boss, I went to the house inspector yesterday to check the hotel decoration and found a lot of non-compliant places, especially sewer pipes and circuit pipes that are usually invisible, which pose safety risks."

Director Wang was surprised and said: "Why didn't you report such an important matter earlier?"

Zhu Zhe explained: "Because the matter is so important, I would like to find a professional agency to re-inspect it and let you know after it is confirmed to be correct."

Director Wang's face sank, and he realized that the matter was not simple, and it was beyond what he could handle.

"Do you have the home inspector's inspection report?" Director Wang asked.

Zhu Zhe shook his head and said: "The report hasn't come out yet, the home inspector said to give it to me today!"

Director Wang sighed: "I can't wait! Now the group attaches great importance to this complaint, and more negative news is appearing online.

Hotels are a service industry, and word-of-mouth is extremely important. The negative news this time came too suddenly and concentrated, as if someone was pushing it behind the scenes! "

Zhu Zhe said in surprise: "You mean someone is targeting our hotel!"

Director Wang said sternly: "Please accompany me to see Mr. Li immediately and report your findings to him!"

Zhu Zhe said with some anxiety: "We are now reporting without any evidence and leapfrogging the hierarchy. Will there be any problems?"

Director Wang sighed and said: "We can't control that much now. The group's public relations department is working hard, and the situation is not optimistic."

Zhu Zhe realized the seriousness of the matter and quickly called the home inspector to ask when the home inspection report would be available. He could also send an electronic version first.

The home inspector quickly sent the first version of the home inspection report to Zhu Zhe's mobile phone. Director Wang didn't even read it and directly took Zhu Zhe to Mr. Li's office.

This was Zhu Zhe's first time entering Mr. Li's office, so he was a little nervous. Fortunately, Director Wang was in charge of the report, and she only had to assist.

After reading the home inspection report, Mr. Li became very angry and directly called the decoration person in charge, Vice President Sun, to the office.

Vice President Sun wanted to quibble at first, but in the face of the professional home inspection report, his quibbles were weak.

Mr. Li exercised his rights and immediately suspended Vice President Sun and handed the house inspection report to the public relations department, which was responsible for crisis public relations.

"It is not convenient for the hotel scandal to be leaked. Who else knows about this home inspection report?" Mr. Li asked Director Wang and Zhu Zhe.

"No, I will report to you as soon as this electronic version arrives. I won't even have time to print it." Director Wang explained.

"Very good." Mr. Li said with satisfaction: "I will handle this matter, please don't interfere anymore."

After speaking, Mr. Li looked at Zhu Zhe again and asked, "Are you Zhu Zhe, the manager of the housekeeping department?"

"Yes, Mr. Li, I am Zhu Zhe." Zhu Zhe said nervously.

Mr. Li said solemnly: "Why would you think of investigating the hotel decoration project? This is not within your scope of responsibilities!"

Zhu Zhe was shocked and couldn't help but look at Director Wang. At this time, Director Wang was also silent, not even daring to breathe and did not speak to defend Zhu Zhe.Director Wang's attitude is already obvious. He wants to protect himself wisely!

Zhu Zhe gritted his teeth and said to Mr. Li: "The housekeeping department has received many complaints from guests about the smell of toilets. After inspection by the engineering department, it was found that all toilets in the hotel were not equipped with odor barrier pads, so I made my own decision. Please A professional home inspector will come and inspect it.”

Mr. Li looked ugly and said: "Does Director Wang know about this?"

Director Wang lowered his head, his eyes flickering, and after a battle between heaven and man in his mind, he still said: "The hotel's kitchen also received similar complaints, so I asked Manager Zhu to investigate secretly."

Zhu Zhe looked at Director Wang in surprise, not expecting that he would protect himself in the end and take the responsibility on himself.

Mr. Li leaned back in his chair, tapped his desk irregularly with his fingers, and then said after a while: "The hotel is in a troubled time now, and I don't want anyone to know about the decoration scandal again!"

"We understand." Director Wang and Zhu Zhe said at the same time.

"You guys go back to work first!" Mr. Li waved his hand and asked the two of them to leave first.

Director Wang and Zhu Zhe felt chills on their backs after exiting the office.

"Boss, will something happen to us?" Zhu Zhe asked worriedly.

"Not for the time being." Director Wang sighed: "Now Mr. Li has to concentrate on dealing with the hotel crisis, and we will be fine for the time being."

Zhu Zhe understood the meaning of Director Wang's words. It was fine for the time being, but that didn't mean it would be fine in the future.

"Don't worry! This matter will not affect you. You can go back to work first!" Director Wang took a deep breath and seemed to have made some determination.

Zhu Zhe was very grateful to Director Wang for taking the responsibility on himself at the critical moment.

The scandal crisis in the hotel is getting worse and worse. More and more people on the Internet have come forward to denounce the hotel and complain about hotel hygiene. Public opinion has gradually affected the stock price. In order to stabilize the stock price, the top management is too busy to take care of Zhu Zhehe. Director Wang.

Zhu Zhe has been keeping an eye on the public opinion on the Internet. Soon the shady story of the hotel decoration project was exposed. Vice President Sun was pushed out to prevent the disaster and was arrested and brought to justice.

However, the hotel's stock price plummeted, and Director Wang said that someone was blocking the hotel's stock from behind.

Zhu Zhe didn't know much about finance, so he consulted Fang Zhiheng and Ye Zhenzhen.

Fang Zhiheng once worked on Wall Street in the United States. He could tell at a glance that someone was buying hotel stocks. The shady decoration this time was just a trigger.

Ye Zhenzhen also reassured Zhu Zhe that the hotel was facing an unprecedented crisis and the senior management had no time to take care of a little shrimp like her. Even Director Wang was not qualified.

In order to calm public opinion, the group will inevitably announce to the public that it will conduct comprehensive rectifications of the hotel.

"Will I lose my job if the hotel undergoes rectification?" Zhu Zhe worried.

"Probably not." Fang Zhiheng guessed: "If I were the senior manager of the hotel, I would definitely be quiet now. The hotel can no longer withstand any more scandals.

There is a high probability that you will be transferred to work in another hotel, and your position may even change. "

Fang Zhiheng's guess was accurate. Within a few days, Zhu Zhe received a personnel transfer order. She was transferred to branches in other districts as deputy director, managing the hotel lobby and housekeeping department. Not only did her salary return to the pre-epidemic level, but she also received a 25% salary increase. .

Also transferred away was Director Wang. He was promoted to vice president, rising to the top of the hotel, and was still under Zhu Zhe's direct leadership.

After Zhu Zhe was promoted, it was still a bit unreal until three months later when she attended a hotel high-level meeting, she actually saw her boyfriend Wang Gang in the conference room.

Wang Gang followed Mr. Li and sat directly at the front of the ladder conference room, next to all the hotel's top brass.

Then Mr. Li introduced Wang Gang emphatically in front of all hotel executives.

"This is Mr. Wang Gang, the new shareholder and director of the hotel. Welcome!"

Director Wang, now Vice President Wang looked at Zhu Zhe fiercely.

"Isn't that your boyfriend?"

Zhu Zhe was stunned at this time.

(End of this chapter)