Technology company, I will become the light of China!

Chapter 373: An unexpected incident occurred in a directly-operated store, and the Japanese and Korean markets were opened in August

The dark night gradually faded, and a faint fish-white belly began to appear on the horizon.

It gradually spreads, and the sky is the beauty of night and dawn intertwined, like an exquisite and beautiful picture.

The lights on the roadside were extinguished one by one, and Moscow woke up from its slumber. Even the people who had been watching all night also cheered up.

According to Chen Xing’s preliminary launch plan, the online sales inventory is two million units, and the offline direct sales volume is one million units.

Why run an offline store?
Very simple.

It's a fixed billboard.

As long as people go out on the street, it can invisibly implant advertisements for Longxing mobile phones to enhance brand influence.

Secondly, there is the issue of mobile phones. Offline stores provide maintenance services to ensure that users can repair their mobile phones in time, including rights-based replacements, and early trials of new flagships.

In addition to these, Longxing also sells mobile phone accessories, such as power adapters, headphones, protective films, etc.

"Longxing A1, I want to buy ten units!"

A branch of Longxing Group.

Moscow.

Internet?

"Oh my God! Longxing Group really didn't lie to us. Longxing Mobile really has network signal coverage throughout the country, and it's also a 5G network that can access high-speed Internet. This is a miracle!"

All of a sudden.

……

Not only did WAWA confirm for Longxing Mobile that the 5G high-speed network has indeed achieved full coverage of Mao Xiong, there are also a large number of bloggers with hundreds of thousands of fans who have posted articles or broadcasted live broadcasts to confirm that Longxing Group is not bragging.

Shoppers flocked to the store.

For Apple mobile phones and Korean mobile phones, the network signal is 2G.

The number of people making reservations to purchase the phone has increased several times.

For a while.

Each directly-operated store has four employees, and they are all very busy at this time.

As Moscow time came to eight o'clock in the morning, store employees also arrived one after another. A total of 70 Longxing Group direct-operated stores in the three major federations of Mao Xiong opened their doors for business.

However, WAWA live broadcasted the entire process, recording her entire flight from the Krasnoyarsk Territory to Lake Baikal, causing countless netizens who watched the live broadcast to exclaim and continue to make comments.

"I want to buy five units. Both Longxing X2 and Longxing A1 are fine. Anyway, I want five units. Please swipe your card and hurry up. I'm in a hurry!"

live streaming?

"Incredible, she didn't disconnect from the Internet and was still broadcasting normally!"

On the VKontakte social platform, the entry "Longxing Mobile Phone Test" occupies the hot search list, with tens of millions of views.

At three o'clock in the afternoon, WAWA, a female blogger with five million fans of Mao Xiong, took a helicopter to Lake Baikal via live broadcast.

"The entire live broadcast has explained everything, and there is no possibility of fraud."

Many users who bought the mobile phone were not only excited, but also had a testing attitude, driving directly to the suburbs, or even flying helicopters to remote places for testing.

"There are options when purchasing a phone. The two models we have on sale have corresponding options, which are 64G and 128G. In addition, you can also choose commercial insurance, such as broken screen insurance, which only costs 1100 rubles. If the phone is broken, We provide professional screen replacement services, and you can also purchase full machine insurance for 2200 rubles. As long as it is not vandalized, you can replace it with a new one within one year.”

Now Mao Xiong netizens want to know whether Longxing Mobile can achieve network coverage throughout Mao Xiong as advertised.

On the second-hand black market of Maoxiong, the purchase price of Longxing X2 and Longxing A1 has doubled. Scalpers who grabbed more than a dozen units made double the money with just a snap of their fingers.

“Are there any options when purchasing the phone?”

"Sorry sir, each person can only purchase one machine per domestic passport in the offline store. Thank you for your support to Longxing Group."

True or not, seeing is believing.

“How long is the warranty period for a new machine?”

In the past three hours alone, all 100 million units of Longxing X2 and Longxing A1 mobile phones put in offline direct stores have been sold out. The popularity is no less than that of the Apple 4 mobile phone back then, and it is even crazier and more popular.

"Buy! I also want to buy a Longxing mobile phone!"

It is nothing to test the network signal by one person. What is scary is that a group of people test it. One after another, feedback tweets from various places in Maoxiong are posted, all proving that Longxing Mobile has indeed achieved full 5G network coverage.

"Sir, if you buy a machine now, it can be returned or exchanged without any reason within seven days, but the premise is that it does not affect the second sale. If it is repair service, this should be judged based on the actual situation."

Watching the barrage drifting by, WAWA couldn't help but take pictures of Lake Baikal and said: "It's really beautiful here, and now we can live broadcast its beauty. The mobile phones produced by Longxing Group really do not have false advertising."

Lake Baikal is in the southern part of Eastern Siberia. Let alone the Internet, there is not even a signal base station tower here.

"Damn it, I shouldn't question it. I didn't rush to buy mobile phones last night. I don't know when the stock will be replenished. I'm in a hurry now!"

It didn't exist before!

For people abroad, outdoor adventure has long been a part of life. Longxing mobile phones are truly emergency equipment, and some people are even stocking up on them.

Store employees have received professional training before taking up their posts, and can easily solve user problems and needs.

Li Zhenzhen, many users who had not bought a mobile phone and had queued for an hour or two in vain, also anticipated that this would happen and gave a solution in advance, which was to ask the store clerk to register them and notify them as soon as possible when the stock was replenished. , which is equivalent to having priority in purchasing the machine.

Clicking on the entry, someone has already driven back to his hometown to test it, and took out an Apple phone and a Korean phone to compare with the Longxing phone. Only the latter has a full network signal.

Sitting in the CEO's office, Li Zhenzhen was drinking coffee. She was very satisfied with the results of Longxing X2 and Longxing A1.

She also understood that a good product does not require too much promotion.

Light a fire and it will fly!
While Li Zhenzhen was drinking coffee leisurely, the phone at his desk rang.

"Whose call is it?" Several candidates flashed through her mind, she put down her coffee cup, picked up the receiver and said, "Please speak."

"Sorry, Mr. Li, there was an injury accident at the offline directly-operated store."

"what?"

Li Zhenzhen suddenly lost his composure.

Injury accident?

Is it a fight for mobile phones?
"Which store?"

Li Zhenzhen decided to go and see for himself.

Chen Xing entrusted the international market to her. If something went wrong at the first stop, how could she secure this position?

"Moscow Square Direct Store."

"almost there."

Li Zhenzhen didn't hesitate for a moment and immediately drove to check it out.

Half an hour later.

She came to the store where the incident occurred.

You didn’t know it by looking at it, but you were stunned when you saw that all five experience machines in the store were gone, leaving only the cut binding ropes.

Li Zhenzhen came to the scene in person. The department executive who made the report immediately stepped forward and explained the situation: "Mr. Li, you are here. The thing is like this. Our experience machine was blocked by a customer with scissors. He wanted to buy and sell by force. Our clerk Wanting to stop it, the two had a quarrel, which eventually turned into a fight. Now both of them have been sent to the hospital. How should this matter be handled? "

The counter of the offline experience store has five devices for customers to experience.

Are customers forcing purchases and sales?

So horny?

Li Zhenzhen couldn't help but frown, thinking about how to solve this matter.

She is not afraid of media reports, but is afraid of people with ulterior motives taking the story out of context. If the title were "A customer went to the store to buy a Longxing mobile phone, the clerk backhanded the customer and sent him to the hospital", I don't know how many people would be misled.

"How's the injury?"

Li Zhenzhen asked after pondering.

"The customer who purchased the phone lost a tooth. Our store clerk must have been trained and was not injured, but he may face criminal charges."

Executives responded quickly.

"Tooth loss..."

Li Zhenzhen fell into deep thought again.

Having a tooth knocked out in a fight is no small matter. As long as it is a country with a sound legal system, it is considered a criminal offense.

The most important thing now is that both parties have made mistakes, and if their improper handling is exposed, it is likely to affect the reputation of Longxing Group outside the country. Li Zhenzhen must be extra careful.

After pondering for a few minutes, Li Zhenzhen decided to go to the hospital in person and looked at the furry bear executive: "Go to the hospital where the injured person is, and call the lawyer as well."

"Ah this?"

The executive was stunned for half a second, and then replied: "I'll do it right away."

Fifteen minutes later, Li Zhenzhen, Mao Xiong's executive, and lawyer arrived at the public hospital in Moscow and entered the injured ward.

If you don’t look at it, you will see that the executive is still conservative. Not only did the customer’s teeth get knocked out, but his eyes were also punched, and now his entire eye socket is black and blue.

"Are you from the Longxing Group?"

The injured customer recognized Li Zhenzhen. As one of the top ten women in the world, she was already well-known. Moreover, Chen Xing also announced her as the international CEO of Longxing Group in the "5G Network International Conference." Being a household name is not too much.

"Correct."

Li Zhenzhen nodded.

Without waiting for the injured customer to speak, she went straight to the topic and said: "We are deeply sorry for the fact that you were injured in our brand-operated store. We will also strengthen pre-job training for employees in the future. This time we are here with I sincerely want to discuss a specific solution with you.”

Seeing Li Zhenzhen's low profile, the injured customer seemed to see a business opportunity. He rolled his eyes and said immediately: "Since you are sincere, I will not seek media exposure."

This sentence has a threatening meaning, and the implication is that he is not sincere. He will find the media to expose the beating incident.

Li Zhenzhen has been involved in business for so many years, so he can naturally tell it. "You say."

Li Zhenzhen's tone was calm.

"My appeal is very simple. First, fire the employee who hit me and ask him to apologize to me in person. Second, compensate me for medical expenses, lost work time, and mental loss, totaling 100 million rubles. Third, give me a free Taiwan Longxing X2 and Longxing A1 mobile phones, can these be done? "

Just when the injured customer thought she could hold Li Zhenzhen, she changed her attitude, shook her head and said, "No."

"If I can't, I'll find a matchmaker..."

"Don't worry." Li Zhenzhen interrupted him directly and said frankly: "As far as I know, you brought sharp objects to cut our safety ropes and wanted to take away the trial machine that was not for sale. This has violated the law. Got the law.”

“Article 285 of the Federal Penal Code of Furry Bears clearly states that neither customers nor merchants can be forced to buy or sell goods or services.”

"There is also Article 213 of the Federal Penal Code of the Furry Bear, which stipulates that any behavior that intentionally causes public disorder, maliciously infringes upon the legitimate rights and interests of others, or otherwise harms the public interest will be subject to criminal charges."

"In addition, our store has surveillance. According to the lawyer's preliminary assessment, you were fighting with each other. This violated Article 116 of the "Federal Bear Criminal Code" of intentionally causing minor injury. In other words, you will face three criminal charges."

"She is right." The Mao Xiong lawyer of Longxing Group nodded, took out a copy of the "Mao Xiong Federal Criminal Code" and handed it to the injured customer: "You can check the relevant provisions first. If it cannot be resolved peacefully, I will initiate three criminal charges against you on behalf of Longxing Group.”

The sudden force stunned the injured customer.

The most outrageous thing is that people were afraid that they didn't understand the law, so they even brought the "Federal Criminal Code of Furry Bears" with them.

As a member who loves the culture of the Dragon Kingdom, Li Zhenzhen naturally understands "courtesy first and then soldiers". She has also been studying Chen Xing's behavior recently and found that the man likes to "courtesy first and then soldiers" and will always find tricky angles at the negotiation table, even for The other party's perspective forced the other party to compromise.

"This..." The injured customer is an ordinary person. Faced with possible criminal charges, he also chose to make a big deal out of a trivial matter.

"What do you want?"

Seeing that the other party relented, Li Zhenzhen got straight to the point again and said: "I'll give you a plan. If you think it's okay, then let this matter go. If it doesn't work, let's go through the legal process."

"You said."

Now the situation has been reversed.

Li Zhenzhen had no ink marks and said what he was thinking: "Because something happened in our directly operated store and our employees were also at fault, our Longxing Group will bear all your treatment costs, including the cost of dental implants."

"Secondly, we need you to sign a peace agreement, indicating that this matter has been resolved through peaceful negotiation between the two parties, and neither party shall make an issue out of this matter for any reason afterwards."

After the words fell, the lawyer beside Li Zhenzhen silently took out the printed contract and handed it to the injured customer on the hospital bed.

After weighing the pros and cons, he finally said, "Okay, but I have to add one more thing, that is, I want a Longxing X2 mobile phone."

"no problem."

Li Zhenzhen agreed directly.

What she has to do now is to minimize the impact of the beating incident.

Although the employees of the directly-operated stores are not considered internal employees of the Longxing Group, they do things on behalf of the Longxing Group after all. If they are not handled properly and are caught by opponents, the losses may be over 100 million in economic losses.

This is why, after encountering an emergency, the public relations teams of many large companies will immediately think about minimizing the negative impact regardless of the cost.

Of course.

There are also some unprofessional PR teams.

One characteristic of these unprofessional public relations teams is that they habitually threaten the person who raised the issue because of their big business.

It's okay to be reasonable, but if you are not reasonable, once others are exposed in the media, it will be a loss of tens of millions, or even more than 100 million.

Chen Xing, who runs the Longxing Group, has repeatedly emphasized that problems cannot be solved blindly, but that one needs to start from the root cause and find a balance between the other party's needs and one's own needs.

Now that the balance point of this matter has been found, we only need to compensate the other party for medical expenses, dental implants, and a mobile phone. These expenditures are at most 10,000 to 30,000 Longguo currency, but they can avoid a possible disaster for Longxing Group. , the public opinion war that affected the sales of Longxing mobile phones in the Mao Xiong market.

After the conditions were negotiated, the contract signing went smoothly.

When the injured customer pressed his fingerprints, Li Zhenzhen did not linger and looked at Mao Xiong Gao Dao: "You will be responsible for this. You must follow up the whole process. Do you understand?"

"understand."

The Mao Xiong executive nodded repeatedly.

Li Zhenzhen did not stay, but returned directly to Longxing Group and held an internal meeting, requesting that the quality training of on-the-job personnel be strengthened.

This time, tens of thousands of dollars were spent to solve the crisis. If the person is maimed or killed next time, it will not be settled by tens of thousands of dollars.

Furthermore, Longxing Group has just entered the international market and its foundation is not yet stable. There are also Apple Mobile and Korean Star Group eyeing it. If you are not careful, your opponents may take advantage of it.

……

When Chen Xing, who was far away at the Longguo base camp, learned of this, he first praised Li Zhenzhen for his approach, and then contacted the person in charge of the training posts in Japan and South Korea to urge them to do a good job in pre-job training.

Regardless of whether it is reasonable or not, it is already unreasonable the moment you do it.

He didn't want Longxing Group to be known as a "beating group".

You must know that the Korean Star Group in the previous life was due to the mistakes of its public relations team and its business philosophy. After the note7 battery explosion incident, it did not actively provide solutions, but instead treated Dragon Kingdom users differently. As a result, it took less than half a year for Korean Star Mobile Phones to He completely withdrew from the Dragon Kingdom market.

What could have been solved by spending more than a billion to recall mobile phones and gain a good reputation has turned into a catastrophic event that cost hundreds of billions and lost the Dragon Country market. This "business accident" has also become a problem for various companies. Examples of reflection.

With examples in front of him, Chen Xing would naturally not make such a stupid mistake.

Following the order from the headquarters of Longxing Group, direct-operated stores in Japan and South Korea that were not yet open for business, as well as recruited employees, were urgently trained to not fight back or scold them, and to resolve any issues directly with regional executives.

After the incident was resolved, Longxing Group’s sales share in the bear market and user reviews gradually increased.

In the comment areas of the relevant pages of the two major shopping platforms Joom and UMKA, the Longxing mobile phone received 99% positive reviews, 0.9% neutral reviews, and 0.1% negative reviews.

The neutral review was due to users complaining that the camera lenses of the two Longxing phones on sale were too poor to produce the effects they wanted.

The negative reviews are about slow logistics, untimely customer service responses, etc. There are basically no comments complaining about the phone itself.

As for the good reviews, almost all of them praise the 5G high-speed network and star flash charging, thinking that this has changed their lifestyle.

It takes ten minutes to charge to 100% power, which is much faster than Apple's 80W ultra-fast charging and Korean star's 60W ultra-fast charging.

The high praise from the plush bear market has also given Longxing Group a strong momentum.

In August, Li Zhenzhen went to the neon island country, and with the same marketing, Longxing Mobile once again made a killing. It still had 3 million mobile phones in stock, and they were all sold out in just half a day.

After the neon island market is resolved, only the peninsula market remains.

Regarding her native country, Li Zhenzhen, who was sitting in the first-class cabin of the plane, felt uneasy and restless. Now she has returned with a different identity and is no longer the princess of the Korean star group.

As the plane arrived at Seoul Airport, what she didn't expect was that there were many people coming to pick her up this time. There were chaebols she was familiar with and politicians she had dealt with. They all smiled and warmly welcomed Li Zhenzhen's arrival.

"Welcome Mr. Li!"

"welcome!"

"Clap clap-"

There was constant applause in the airport pick-up hall, and everyone had a false smile.

As the saying goes.

Beat the dog to see its owner.

Now that Longxing Group has the say in 5G networks and the supply chain of 5G chips, it is no longer something they can afford to offend.

The peninsula's chaebols and peninsula politicians can cover the sky with one hand on the peninsula, but outside of the peninsula, who needs to look good on you?

Even on the peninsula, the chaebols did not dare to provoke the American soldiers.

To put it bluntly, these people are equivalent to landlords and have power in their area, but there is a sky outside the sky, and there are county magistrates above the landlords, who can easily suppress them.

Li Zhenzhen nodded slightly and was about to go to the Longxing Group branch in the peninsula to guide the market work here.

"Little sister."

suddenly.

A familiar voice called to her.

Li Zhenzhen looked sideways at the honest face, or in other words, the honest and cunning face of Li Zaiyong, frowned and said: "I come to the peninsula on behalf of the Longxing Group, please address my title."

Lee Jae-yong: "..."

The conversation between the two also made other plutocrats and politicians smell something unusual.

There were rumors that Li Zhenzhen and Li Zaiyong were having a conflict. They thought it was a rumor, but now it seems that it is not.

Being humiliated in public, Li Zaiyong flashed a hint of viciousness in the depths of his pupils. However, due to Li Zhenzhen's current status, this viciousness was fleeting, but Li Zhenzhen was keenly aware of it.

She suddenly smiled and changed the subject: "He has forwarded the cooperation email you sent to our president to me. Let me tell you here that in addition to being responsible for Longxing Group's mobile phone business in the peninsula, I am also responsible for Responsible for the supply business of 5G chips.”

After the words fell, Li Zhenzhen left the airport reception hall without giving any pictures to Li Zaiyong and went straight to the Peninsula Branch of Longxing Group.

The chaebols and politicians who picked him up changed their expressions and looked at each other.

Listening to Li Zhenzhen's meaning, doesn't it mean that she is the general agent of Longxing Group in the peninsula?
Can't afford it!
I really can’t afford it this time!
Not only because Li Zhenzhen has this kind of relationship with the Li family, but now he has embraced the Longxing Group, coupled with the rumored and unclear relationship with Chen Xing, it is not an exaggeration to say that he has risen through the ranks.

When Lee Jae-yong froze on the spot, a peninsula politician said seriously: "When Miss Lee returns to China, she must be treated well, but she must not be like before."

But it can't be like before...

This passage is a warning not to act rashly and to put down grudges.

As soon as Lee Jae-yong understood the meaning, other chaebols were more or less reminding that no vicious incident should occur.

If Li Zhenzhen did not represent the Longxing Group, even if Li Zaiyong hired a killer or did it himself, they would not say anything.

But this time Li Zhenzhen came back to the peninsula in the name of the CEO of Longxing Group, so nothing could happen.

"hateful."

Lee Jae-yong clenched his fists.

Now he regrets why he didn't act more harshly.

When he was regretting it, Rebus, who was far away in Longxing Base in the Deep City of Dragon Kingdom, hurried back from Fengtian, excitedly introduced his friends to Chen Xing and said, "Mr. Chen, let me introduce to you. This is Zhang Ming." , he has a project on hand that you may be interested in, it’s about short videos.”

(End of this chapter)