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Chapter 252 Shameless Manager Han

What chain stores fear most is customers returning their cards.

Because membership cards are something that exploit legal loopholes and are non-compliant in many ways.

Returning a membership card is the most troublesome and also the most harmful to the store.

Because this is a pre-sale behavior.

For example, when you go to a gym and get a membership, you are usually asked to pay the fee year after year.

Why do we have to pay yearly instead of day by day?
This is because they want to raise a large amount of funds in a short period of time and then use the funds to do other things.

If you use the money from applying for the card to invest in stocks or something like that, it would be illegal fundraising.

But if the money is used to make other investments and bypass supervision, it would be like creating something out of nothing. With the principal, more profits can be made.

This is also why many gyms suddenly close down for no reason.

People who recharge their cards think that they can run away but they cannot escape the temple, but the gym owner is thinking, I have already received so many membership fees, which are much more valuable than the gym, why not run away?
Anyway, even if I run away, it will be very troublesome for you to sue me.

If you sue in your personal capacity, the amount is too small and the authorities may not necessarily take action.

If you join many people to sue together, it will be very troublesome to coordinate and so on, and no one will always have so much time to accompany you to get back the more than 2,000 yuan.

So gym scams have always been a very popular scam.

Low cost, high return, and the probability of being held accountable and sued is very low.

This is the situation Xu Wen and his colleagues are facing now.

Tan Zhuo has collected membership fees from many customers, and then used the membership fees to buy new equipment and pay salaries.

It’s okay if one or two people cancel their membership fees now, it won’t have much of an impact.

But if many people come to cancel their membership fees, their capital chain will be broken, and all problems will then emerge.

Thinking of this, Xu Wen glanced at Manager Han.

"Manager Han, how do you think we should deal with this matter?"

Hearing Xu Wen suddenly ask himself this, Manager Han couldn't help but glance at Tan Zhuo.

She wanted to get a response from Tan Zhuo to see if Xu Wen was qualified to ask her this question.

Since he was the store manager and Xu Wen was the consultant, they were not in a superior-subordinate relationship.

Xu Wen's question now seemed to be asking for her opinion, but in fact it was giving her a test.

Tan Zhuo said, "I invited Consultant Xu to help us solve the problem. Just answer whatever he asks."

After hearing what Tan Zhuo said, Manager Han immediately realized that Xu Wen's status was higher than his own.

So Manager Han quickly put on a bright smile and said, "Advisor Xu, if you ask me, this membership card cannot be refunded."

"Although the amount of money in this membership card is not much, I am afraid it will cause a chain reaction."

"Think about it carefully. If we cancel this membership card today, and she has other friends who have also applied for membership cards and want to cancel their cards, what should we do?"

"So we must not set this precedent, otherwise we may suffer a heavy blow if the cards are cancelled."

Manager Han felt that his analysis made sense, and even looked a little proud.

She was just waiting for Xu Wen to praise her.

Who knew Xu Wen would say: "Since you know there will be a chain reaction, why don't you manage the business well and control the quality of the products?"

"Now that the customer asked for a refund and you refused, does our store still have credibility? Will people around us still be willing to eat in our store?"

Xu Wen's sudden rebuke stunned Manager Han. She didn't react for a while.

As the saying goes, don't hit a smiling person. Manager Han knew this truth, so he greeted Xu Wen with a smile from the beginning.

This trick has always worked for her.

Even if there was something I did that made Xu Wen uncomfortable, I believed that Xu Wen would not go too far because of my bright smile.

However, she still underestimated Xu Wen.

Tan Zhuo is thin-skinned, so this trick is really useful for international students like Tan Zhuo.

Tan Zhuo wanted to talk about Manager Han's problems several times, but she always evaded the question in this way.

But now facing Xu Wen, this trick is useless.

Manager Han still had a smile on his face, but it was a faint smile, as if it was just a fake one.

"Advisor Xu, what do you mean by this? I don't quite understand."

Xu Wen said calmly: "Why, is what I said so difficult to understand?"

Xu Wen walked directly to the big pot, stirred the brine with a spoon, and said, "This pot of brine has gone bad, can't you see it?"

"You use spoiled brine to stew dishes and then sell them to customers. As a customer, wouldn't you refund your card?"

"As the store manager, you are in charge of the delivery of all the food in the store. Is this how you control the quality of the food?"

Upon hearing that the brine was bad, Tan Zhuo hurried over to check.

She took out a piece of today's braised beef, took a small bite, and immediately frowned.

It is indeed just as Xu Wen said, the food cooked in this brine tastes bitter and even a little sour.

For people who don't cook, they probably can't taste that it's gone bad.

But for people who cook frequently, they can tell there is something wrong with the marinade just by taking a bite.

But whether you can taste it or not, it definitely doesn’t taste good, so it’s no wonder that the customer insisted on getting his money back.

Manager Han did not expect Xu Wen to be so capable. After entering the store, Xu Wen just stood there and did not get close to the brine barrel.

But he actually discovered that the brine was bad right away.

Manager Han defended himself, "Advisor Xu, our braising liquid does have some issues, but I've decided to make another pot at noon today. Although the taste of this pot is a little flawed, it's still edible."

"enough!"

Tan Zhuo angrily said to Manager Han: "I have always emphasized to you that we are a new store and we must ensure quality."

"If the brine is bad, it's bad. What do you mean by defective?"

"You no longer have to work as a store manager. You are fired!"

Manager Han did not expect that Tan Zhuo would fire him just because of Xu Wen's two words.

Manager Han put away the smile on his face and sneered: "Ms. Tan, I advise you to calm down. The recipes of your store are all in my head."

"You fired me. Are you sure you can bear the consequences?"

After hearing what Manager Han said, netizens in the live broadcast room all started talking about it.

How could there be such a shameless woman in this world?

You stole someone else's recipe and dared to say it out loud?
(End of this chapter)