Siheyuan: Starting as a Chef Apprentice

Chapter 483

"Smiling service is our basic requirement. We want customers to feel our enthusiasm and sincerity," the service manager emphasized.

A waiter raised his hand and asked, "Manager, how can we provide service with a smile?"

The service manager smiled and replied: "It's very simple. We just need to treat our customers as our friends and family from the bottom of our hearts. When customers walk into the restaurant, we should greet them with warm smiles and greetings. During the service process, we should always keep smiling and let customers feel our affinity."

The waiters nodded one after another to indicate that they had remembered it.

The service manager added: "In addition to smiling service, we also need to improve the professionalism of our service. We need to be familiar with every dish on the menu and be able to accurately introduce the characteristics and taste of the dishes to customers. At the same time, we need to pay attention to the needs of customers and provide them with timely assistance."

A waiter asked, "What if the customer has a special request?"

The service manager replied: "If customers have special requests, we will try our best to meet them. For example, if customers ask for less salt, less oil or do not want certain ingredients, we will inform the kitchen in time and make it specially for them."

The waiters listened carefully and took notes from time to time.

In order to increase the number of waiters, Yuehailou began to recruit new waiters. The recruitment site was bustling with people coming and going.

A job applicant walked in and looked at the interviewer nervously.

The interviewer smiled and asked, "Why do you want to work at Yuehailou?"

The applicant replied: "I heard that Yuehailou's service is very good, and I also want to be a part of it and provide customers with high-quality services."

The interviewer nodded and asked, "What do you know about catering services?"

The applicant thought for a moment and answered, "I think catering services should not only provide delicious food, but also make customers feel comfortable and happy. To achieve this, our waiters need to have a good service attitude and professional service skills."

The interviewer smiled with satisfaction and said, "Very good, you have a lot of ideas. If you come to work in our Yuehai Building, what will you do?"

The applicant said firmly: "I will study hard, familiarize myself with the work process and menu as soon as possible, and provide the best service to customers. I will always keep smiling and let customers feel my enthusiasm and sincerity."

After strict screening, Yuehailou recruited a group of new waiters. After a short training, these waiters quickly put into work.

In the restaurant, the waiters were busy shuttling back and forth. A waiter saw a customer walking into the restaurant and immediately greeted him with a smile.

"Hello, welcome to Yuehailou. How many people are dining here?" the waiter asked enthusiastically.

The customer replied, "Four."

The waiter guided the customer to a suitable seat and handed over the menu.

"This is our menu, you can take your time to look at it. Feel free to call me if you need anything." said the waiter with a smile.

The customers looked at the waiter's smile and their mood became cheerful.

With the joint efforts of the kitchen and the restaurant, the serving speed of Yuehailou has been significantly improved. Customers can enjoy the food in the shortest time and are more satisfied with Yuehailou's service.

"This restaurant serves food very quickly and the service is very good. I will eat here again in the future," said a customer.

"Yes, I think their waiters are very enthusiastic and make people feel comfortable." Another customer also said.

Yuehailou’s journey of service upgrade is still ongoing, and they will continue to work hard to provide customers with better services.

In order to attract more customers, Yuehailou has also launched a series of preferential activities. They have cooperated with local businesses to launch co-branded membership cards, which allow customers to enjoy more discounts and privileges. At the same time, they also hold theme events on specific holidays, such as romantic dinners on Valentine's Day and Thanksgiving feasts on Mother's Day.

"The activities at Yuehailou are really creative and they give us a different experience every time," said a customer who frequently visits Yuehailou.

Wang's entire chain of restaurants has not stopped its pace of progress. They continue to work hard on dish innovation and continue to launch special dishes that incorporate different cultural elements.

The chef team began to try to combine traditional Eastern cooking techniques with modern Western cooking concepts to create a series of amazing dishes.

In the kitchen of Wang's All-inclusive Restaurant, the chefs were busy and focused. Chef Chen Xiaoyang stood in the middle, looking at everyone with a serious expression.

"We cannot be satisfied with our current achievements and must continue to work on menu innovation. As we all know, today's customers are becoming more and more picky and they are eager to try new flavors and experiences. We must continue to explore and integrate different cultural elements to create unique cuisine," said Chef Chen Xiaoyang.

A young chef looked up and asked, "Chef Chen Xiaoyang, what should we do specifically?"

Chef Chen Xiaoyang thought for a moment and replied, "We can try to combine traditional Eastern cooking techniques with modern Western cooking concepts. Eastern cooking has a long history and rich techniques, while Western modern cuisine focuses on innovation and technology. If we can combine the two, we will definitely be able to create amazing food."

The chefs nodded and began to discuss enthusiastically.

"I think we can start with seasonings and apply traditional Chinese seasonings to Western cuisine," said a chef.

"Yes, for example, we can use Chinese five-spice powder to season steak, which might have a different effect." Another chef agreed.

"As for the appearance, we can learn from the exquisite plating of modern Western cuisine to make our dishes more attractive." A young female chef offered her idea.

Everyone was talking at the same time, and the kitchen was filled with sparks of creativity.

After some discussion and experimentation, the chef team decided to launch a "Chinese-style molecular cuisine steak". This dish combines traditional Chinese seasonings with modern molecular cuisine technology to create a steak dish with a unique taste and exquisite shape.

During the production process, the chefs were particularly attentive. They selected the best quality beef and processed it using Chinese marinating methods. "We use traditional Chinese seasonings, such as soy sauce, cooking wine, ginger and garlic, to marinate the beef so that the beef can fully absorb the flavors of these seasonings," said head chef Chen Xiaoyang while demonstrating.

The chefs carefully followed the instructions of head chef Chen Xiaoyang and applied the seasonings carefully to the beef.

After the beef is marinated, the chefs begin to cook it using modern molecular gastronomy techniques, which is a cooking method that changes the molecular structure of food to create a unique taste and shape.

"Molecular gastronomy requires us to precisely control temperature and time to achieve the best cooking results," said a chef familiar with molecular gastronomy.

They used advanced cooking equipment, such as sous vide machines and liquid nitrogen freezers, to carefully cook the beef. During the cooking process, the chefs paid close attention to every detail to ensure that the beef's taste and degree of doneness were optimal.

Finally, the chefs began to plate the dish, drawing on the exquisite plating methods of modern Western cuisine, placing the steak in the center of an exquisite plate and decorating it with various vegetables and fruits.

"We want this dish to not only taste good, but also look very attractive," said chef Chen Xiaoyang.

The chefs carefully arrange each vegetable and fruit, making the entire platter look like a work of art.

When "Chinese molecular cuisine steak" was launched, it immediately attracted the attention of many food lovers.

In the restaurant of Wang's All-Inclusive Hotel, a customer looked at the new dish on the menu and asked curiously: "What is this Chinese molecular cuisine steak? It sounds interesting."

The waiter smiled and replied, "This is a new specialty dish of our restaurant. It combines traditional Chinese seasoning with modern molecular cooking technology. It has a unique taste and beautiful appearance. You can try it."

The customer nodded and decided to try this new dish.

When the "Chinese molecular cuisine steak" was served on the table, customers were attracted by its exquisite shape. The steak was placed in the center of a white plate, surrounded by vegetables and fruits of various colors, and looked like a work of art.

The customer picked up the knife and fork, carefully cut off a piece of steak and put it in his mouth. The steak tasted tender and juicy, and the taste of Chinese seasoning combined perfectly with the deliciousness of beef, leaving people with an endless aftertaste.

"This dish is so delicious! I didn't expect that Chinese seasoning and molecular cooking techniques could be combined so well." The customer exclaimed.

After hearing the customer's comments, other customers also became interested in the new dish and began to ask the waiter about the preparation method and characteristics of the dish.

The waiters patiently answered questions for every customer and also introduced to them the efforts and achievements of all Wang's restaurants in terms of food innovation.

With the successful launch of "Chinese molecular cuisine steak", the popularity and reputation of Wang's All-inclusive Restaurant has been further improved. More and more customers are attracted by this unique delicacy and come to Wang's All-inclusive Restaurant to taste it.

……

As the competition between Wang's full range of restaurants and Yuehailou continues to escalate, their various special dishes, preferential activities and innovative service models have attracted a large number of customers.

However, this also brought tremendous pressure to some small restaurants in the surrounding area, and business of many small restaurants gradually became deserted.

In a small alley, there is a small restaurant called "Home Cooking Restaurant". The owner, Lao Zhang, looked at the empty restaurant with a sad face, feeling helpless.

"Although business was not very good before, we could still make a living. Now Wang's full range of restaurants and Yuehailou are so lively, customers are attracted to them, what should we do with small restaurants?" Lao Zhang said to his wife.

The wife also sighed and said, "Yes, their dishes are unique, the service is good, and the prices are not too expensive. We can't compete with them at all."

At the same time, owners of other small restaurants also gathered together to discuss countermeasures.

"We can't just sit there and wait for death. We have to think of a solution," said a small restaurant owner.

"But what can we do? They have such a big restaurant, with money and talent, how can we compete with them?" another boss said helplessly.

While small restaurant owners were worried about their business and at a loss as to what to do, the competition between Wang's entire chain of hotels and Yuehailou was becoming more and more intense like a surging wave.

In the office of Wang's All-inclusive Hotel, the boss Wang Jianye stood in front of a city map, his eyes full of ambition. Behind him, several management staff were waiting for his instructions with focused expressions.

Wang Jianye turned around, put his hands behind his back, and said slowly: "Now our Wang's All-Series Restaurant has established a firm foothold in the market, but this is far from enough. We must further expand our market share and make Wang's All-Series Restaurant the most well-known catering brand in this city."

A manager nodded and agreed: "Boss is right, we are now well-known and have a good reputation, it's time to expand the scale."

Another manager went on to say, "I think we can launch a series of chain operations and open branches in every corner of the city. This will allow more customers to taste our food and increase our market share."

Wang Jianye nodded slightly and said, "Okay, let's do it. We need to work out a detailed chain operation plan as soon as possible, and strive to have all branches of Wang's hotels spring up like mushrooms after rain in the shortest possible time."

Soon, the chain operation plan of Wang's All-inclusive Restaurant was in full swing. Branches of Wang's All-inclusive Restaurant were opened one after another in various prosperous areas of the city. The beautifully decorated stores, warm and thoughtful service and delicious dishes attracted many customers.

At the entrance of a newly opened branch of Wang's All-inclusive Restaurant, there was a great deal of activity. The waiters were dressed in neat uniforms and greeted every customer with a smile. A customer looked at the brand new store and asked curiously, "Is this a branch of Wang's All-inclusive Restaurant? It looks great."

The waiter replied enthusiastically: "Yes, sir. We at Wang's All-inclusive Restaurant are committed to providing customers with the best food and service. You are welcome to come in and taste it."

Customers were constantly coming to the store. The chefs were busy cooking various delicacies in the kitchen, and the aroma was overflowing. While cooking, a chef said to his assistant: "There are too many customers these days. We can't be careless and must ensure the quality of the dishes."

The assistant nodded and said, "Don't worry, Master. We will make every dish carefully."

At the same time, Yuehailou was not to be outdone. Zhang Yuehai, the boss of Yuehailou, was sitting in the conference room, discussing countermeasures with several senior managers.

Zhang Yuehai said seriously: "The expansion speed of Wang's entire chain of hotels is too fast. We can't just sit there and wait for death. We have to take action to make Yuehailou the first choice for customers."

(End of this chapter)