Siheyuan: Starting as a Chef Apprentice
Chapter 685
In the bustling MAS city, Wang's Restaurant branch is becoming more and more prosperous thanks to Wang Jianye's hard work.
The shop sign sparkled in the sun, and the shop was bustling with people coming and going.
However, behind this busy scene, a quietly growing internal conflict is gradually threatening the harmony and development of the hotel.
The old employees sent from Xuzhou walked around the store with the enthusiasm and generosity of their hometown people, speaking in a strong Xuzhou dialect.
The local employees in Ma'anshan have the gentleness and delicacy of the Jiangnan water town, and their every move is soft and gentle.
This should have been a beautiful situation of collision and integration of diverse cultures, but due to differences in work habits, the seeds of conflict were quietly planted.
Conflicts frequently break out at the junction of the kitchen and the dining room.
Xuzhou chefs cook in a hurry and are used to shouting to urge the dishes to be served during busy times. The voices echo in the bustling kitchen: "Hey, waiter, the dishes are ready, serve them quickly! Quickly!" The high-pitched tone echoes in the air, carrying the straightforward and eager character of Xuzhou people.
The local waiters frowned and complained privately: "This is too rude. Shouting so loudly is scary."
A local waitress named Xiaoling would secretly curl her lips and mutter to herself, "Can you please speak properly? Why do you have to be so noisy?" every time she heard such urging.
Her originally gentle nature was disturbed by the sudden high-pitched voice, and she felt a little dissatisfied with the Xuzhou chef.
On the other hand, the Xuzhou supervisor was also furious when he saw the slow work style of the Ma'anshan employees.
During a busy lunch rush, the restaurant was full of customers and the sound of customers urging for their food to be served was constant.
In the kitchen, the supervisor Lao Zhang watched the dishes getting cold at the serving port, while the waiters were slowly clearing the trays. He could not help but scold them loudly: "Can you guys hurry up? The dishes are getting cold and the customers are still waiting! How can you be so efficient!" Xiao Li, who is in charge of serving the dishes, is a typical Ma'anshan local guy who is always calm and meticulous in his work.
Being reprimanded by Lao Zhang, I felt aggrieved: "We have been following the procedures and cannot make any mistakes.
How can we blame our low efficiency? " He felt that the Xuzhou supervisor did not understand their intentions at all and was just pursuing speed.
The conflicts continued to accumulate in the day-to-day work, and finally broke out into a fierce conflict at an important wedding banquet.
On that day, the restaurant was decorated festively and warmly. The hall was filled with tables and chairs. Relatives and friends were laughing and chatting, waiting for the wedding banquet to begin.
In the kitchen, the chefs were busy, the flames on the stove were roaring, and the aroma of various delicacies filled the air.
The dishes for the wedding banquet are prepared one after another. According to the procedure, the cold dishes should be served first, followed by the hot dishes.
However, the chefs in Xuzhou were so focused on serving the dishes quickly that they started serving the hot dishes before all the cold dishes were served.
The local waiters insisted on serving the dishes in the established order, and both sides refused to give in and started arguing at the serving point.
Xuzhou chef Lao Wang's face turned red and he shouted loudly: "It's already late, and you are still following your slow order. What if the customers are getting impatient? Serve the hot dishes quickly!" Local waitress Afang was not to be outdone and said in a sharp voice: "This is the prescribed order for serving dishes, it can't be messed up! If there is a mistake, who will be responsible?" The argument intensified and emotions continued to escalate in the tense atmosphere.
At this moment, a chef who was in a hurry to serve the dishes didn't pay attention and bumped into the waiter who was trying to stop him. The tray full of dishes in his hand fell to the ground in an instant, and the exquisite dishes were scattered all over the floor, with soup splashing everywhere.
In an instant, the entire hall fell silent, with all eyes focused on this chaotic scene.
The bride and groom and the guests watched all this with surprise and dissatisfaction.
A prestigious elder stood up with a frown and said seriously: "What's going on? You guys messed up a good wedding banquet like this! We paid to enjoy the service, not to watch you quarrel and destroy things!" After that, he sat down angrily.
The bride and groom were also embarrassed and angry. The groom frowned and said to Wang Jianye: "Boss Wang, today's scene is really outrageous. We chose to hold the wedding banquet here because we trusted you, but it turned out like this. You must give an explanation!" Wang Jianye was anxious and felt guilty and self-blame: "It's all my fault for not managing my employees well.
There was a problem at this wedding banquet, and I must give you a satisfactory solution and an explanation!" He bowed and apologized repeatedly, with beads of sweat on his forehead.
After the wedding banquet, although Wang Jianye tried his best to make amends in various ways, gave appropriate compensation to the bride and groom and apologized sincerely, he knew very well that if the team conflicts behind this incident were not resolved, the future of the hotel would be worrying.
After careful consideration, Wang Jianye decided to suspend business for one day and organize all employees to go to Baozeng Mountain for team building, hoping to use this opportunity to enhance understanding among employees and resolve conflicts.
The morning of the trip was sunny and breezy.
There was a bus parked in front of the hotel, and its body was shining in the sun.
The employees gathered one after another, with different expressions, some still carrying some unhappiness from last night.
Wang Jianye stood beside the bus and looked at everyone firmly: "Dear colleagues, let's suspend business today and go to Baochan Mountain for a trip.
A lot of things have happened in the store recently, and everyone is feeling a little uncomfortable.
I hope this journey can allow us to relax, put aside the unhappiness in our hearts, and get along well with each other again.
"Everyone, get on board!" The employees boarded the bus silently, and the atmosphere in the car was somewhat dull.
The bus started slowly and drove along the road towards Baochan Mountain.
Along the way, the scenery outside the window kept passing by, with green mountains and clear waters, which was beautiful beyond words, but the employees were all immersed in their own thoughts and no one had the mind to appreciate it.
After a while, Wang Jianye cleared his throat and broke the silence: "Don't be so depressed! Let's do something interesting.
Colleagues in Xuzhou, you all know Xuzhou Kuaiban, right? How about teaching colleagues in Ma'anshan? Let us also feel the culture of Xuzhou. "
The Xuzhou employees looked at each other. At this time, the cheerful Xuzhou chef Lao Liu stood up and said with a smile: "Okay, I'll show you my skills first."
As he spoke, he took out a pair of clappers from his bag and started beating the rhythm skillfully: "Beat the bamboo clappers like this, there's nothing else to brag about..." The crisp sound of the clappers echoed in the carriage. Lao Liu sang while beating the clappers, with a proud smile on his face.
Colleagues from Ma'anshan were a little reserved at first, but gradually they were attracted by the lively atmosphere and gathered around.
Xiao Li asked curiously: "Master Lao Liu, is this fast board difficult to learn?" Lao Liu smiled and replied: "Not difficult, not difficult, it just requires a certain rhythm. Come, I'll teach you."
As he spoke, he handed the clapperboard to Xiao Li and taught him how to play the rhythm step by step.
After a while, Xiao Li was able to play a simple rhythm with an excited smile on his face.
Seeing this, Wang Jianye struck while the iron was hot: "Then colleagues from Ma'anshan should not hide it. Our local Dangtu folk songs are unique. Who can sing a few lines for our northern friends?" At this time, the usually quiet Xiaoling stood up and said shyly: "Let me try."
She cleared her throat and sang softly: "My lover is herding cattle on the mountain..." The gentle and melodious singing echoed in the carriage like the sound of nature.
The Xuzhou employees applauded: "The singing is so great. We didn't know there are such beautiful folk songs in Ma'anshan!" The atmosphere became more and more harmonious. Everyone let down their guard and started to communicate with each other.
The originally unfamiliar employees from the north and south gradually became familiar with each other in this relaxed and pleasant atmosphere. Before we knew it, the bus arrived at the foot of Baochan Mountain.
Baochan Mountain has beautiful scenery, with rolling hills and shady green trees.
Everyone got out of the car excitedly, breathing the fresh air and feeling the beauty of nature.
During the mountain climbing process, the Xuzhou employees showed their generous side and took the initiative to help their female colleagues carry things and even lend a hand in steep places.
The Ma'anshan employees carefully reminded everyone to pay attention to the road under their feet and shared some mountain common sense.
When we reached halfway up the mountain, everyone was a little tired, so we found a flat place to rest.
Some people took out the snacks they brought with them to share, and laughter echoed among the mountains and forests.
Wang Jianye looked at this harmonious scene and felt relieved: "It seems that this team building was the right thing to do. Everyone put aside their conflicts so quickly. From now on, we will be a united big family."
After a short rest, everyone continued to head towards the top of the mountain.
Along the way, everyone encouraged and helped each other, and finally reached the top of the mountain.
Standing on the top of the mountain and looking down, you can have a panoramic view of the beautiful scenery of the entire Baochan Mountain. The mountains are rolling and the city in the distance is looming in the fog.
Everyone couldn't help but cheer: "Wow, it's so beautiful!" Amid the cheers, the distance between Xuzhou employees and Ma'anshan employees was also shortened.
The barriers caused by work conflicts were melted away at this moment by the beauty of nature and the sincerity between each other.
After going down the mountain, everyone returned to the hotel in a happy mood.
Wang Jianye struck while the iron was hot and convened a meeting of all employees in the store.
He stood on the podium and looked at everyone with a firm gaze: "After today's team building, I have seen the changes in everyone, which is exactly what I want to see.
Our hotel is a big family, and our colleagues in Xuzhou and Ma'anshan are important members of this family.
The boldness and neatness of the north and the delicacy and gentleness of the south each have their own advantages.
We need to learn from each other and combine the two styles in the future.”
Everyone nodded in agreement.
Wang Jianye went on to say: "From now on, we will formulate a work system of 'North-South integration'.
When cooking in the kitchen, we must retain the neat style of Xuzhou catering and ensure the speed of serving food; and in terms of service, we must incorporate the meticulous etiquette of Ma'anshan service to make customers feel the warmth of home.
At the same time, we will also set up a 'Golden Abacus Award' to select the team with the best cost control every month and give it rewards.
Everyone should cooperate with each other in work, give full play to their respective strengths, and work together for the development of the hotel! "Warm applause broke out from the audience.
After the meeting, in the following days, employees began to actively adapt to the new system.
When Xuzhou chefs urge the waiter to serve the dishes, their tone becomes much gentler and they communicate with the waiter in a more polite way: "Girl, this dish is ready. Could you please help me serve it?"
While improving their work efficiency, local waiters are also paying more attention to service details and serving customers with a smile.
We also worked together to control costs.
Each team is thinking about how to reduce food loss and optimize procurement plans while ensuring food quality.
A month later, it was time to select the "Golden Abacus Award".
After careful calculations, Xiao Li's team achieved the best cost control in food procurement and use and won the "Golden Abacus Award".
Wang Jianye personally awarded bonuses to Xiao Li and his team, and praised them: "Xiao Li and his team have done an excellent job in cost control and set an example for everyone.
I hope other teams can learn from them and work together to run the restaurant better! "Driven by the new system, the team atmosphere of Wang's Restaurant branch has been completely renewed.
In the restaurant, the employees work together more harmoniously, customers experience better and more efficient service, and their satisfaction has greatly increased.
In the kitchen, the quality and speed of dish production are guaranteed, and the restaurant's reputation is getting better and better.
At a dinner party, everyone sat together.
Old Liu smiled and said to Xiao Li, "Xiao Li, I was too impatient before, and sometimes I said things that were not nice to hear. Don't take it to heart.
I have also learned a lot of tips on attentive service from you."
Xiao Li quickly replied: "Master Liu, I was wrong too. I didn't understand your anxiety before.
Now we can learn from each other and make the restaurant better and better!" Wang Jianye looked at everyone having fun and felt deeply moved: "The conflict at the beginning now seems to be an opportunity for our team to become more united and mature.
In the future, no matter what difficulties we encounter, as long as we work together, there will be no obstacles that we cannot overcome! " In the following days, with the efforts of the united team, the business of Wang's Restaurant branch became more and more prosperous.
The restaurant is filled with laughter every day, with new and old customers coming in droves.
……
In the catering industry of MAS City, Wang's branch is like a dazzling new star. With its unique dishes and excellent management, it has won the favor of many diners and its business is booming.
However, this is a thorn in the side of the local catering association.
Some members of the alliance were jealous of the increasingly popular business of Wang's branch and worried that their own interests would be damaged, so they secretly planned a malicious suppression campaign.
On an ordinary afternoon, the sun shines through the mottled leaves onto the sign of Wang's branch.
The store was bustling with customers. Waiters were walking around, bringing delicious dishes to the tables, and laughter echoed throughout the restaurant.
However, a sudden storm is quietly approaching.
A group of uninvited guests walked into the store. They pretended to be ordinary customers, but there was something unusual in their expressions. (End of this chapter)
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