Coquettish Rebirth

() During the tense training period of the airline, Jia Hongjian didn't have much to do, at least not yet.No matter how capable he is, he can't rush into the cockpit and teach the country's bomber pilots how to fly the Airbus 320?So he stayed at the travel agency and trained the tour guides a little bit.According to the current grouping, among the more than 40 people who remained, about 20 who were extroverted were assigned to the tour guide group, and more than 20 who were more introverted became internal office clerks.

A former babysitter like Zhu Feng who was a bit "stupid" and "admitted to death" has now become Zhang Jiayan's assistant, that is, the assistant to the general manager.Zhang Jiayan saw that Jia Hongjian paid more attention to Zhu Feng and wanted to make Zhu Feng an iconic figure that could be publicized, so she took the pains to take care of this little nanny herself.At the same time, Zhang Jiayan is still training future tour guides with Jia Hongjian.This training is not a simple matter. For example, it is necessary to train in advance to deal with various emergency situations, such as what to do if there is drowning, what to do if there is an electric shock, what to do if there is an accidental fall that causes open fractures, etc. The tour guides are not proficient, at least they must know some simple emergency rescue measures.After all, when traveling in the future, it is likely that you will not go to famous mountains and rivers, or to some strange places. There is a chance that something will happen! ..

In addition, tour guides must be warned that they cannot accept kickbacks from merchants and take consumers shopping.In this regard, Wanjuan Travel Agency is cracking down in various ways, and even designed various rules and regulations. For example, after the consumers of the tour group go on a trip, the company will ask the customer service group of laid-off female workers of Huaxia Hi-Tech to call to inquire about the consumers. consumer feedback.If you find out that the tour guide takes tourists shopping, you will be warned the first time, and fired the second time!As for who leads a good group and who leads a bad group, the points are distributed according to the satisfaction of consumers.You can upgrade after n consecutive points, and you can give priority to getting a good group and earning more money!

Jia Hongjian has his own views on this. Compared with the past, it is still in the early years.In the early years, the competition in the tourism market was not considered fierce, only because of the problem of source of tourists and the problem of service awareness.It is not easy for many state-owned travel agencies to do business.But as the Golden Week unfolds.Then the travel industry will experience a big bang!And this great development has brought a lot of mud and sand problems in later generations.

First of all, after the great development of the tourism industry, various travel agencies suddenly made a lot of money and grew explosively. In the past few years, various state-owned and private travel agencies have popped up overwhelmingly.For this new travel agency.That's competition for customers.Definitely start with the price first.For example, go to Singapore, Malaysia and Thailand for a 7-day tour.When others quote 9000+, they dare to quote 5000+, which is a fee of 5000+.After taking out the airfare and accommodation fees, there is not much left!Can this travel agency make money with this?Maybe it will be the same as Changhong relying on price cut-throat wars to compete for the market at the beginning.However, Changhong was able to survive the market cut-throat war because of their large scale. Their price war is to forcibly clean up the market, forcibly reshuffle the cards, and let the small factories that are not able to resist the storm be drained, leaving only their big factories.

But in the tourism market, it is not the big companies that start the price war first, but the small companies.Small companies have poor ability to resist risks. They take the initiative to start a price war. Can this last?Ever since, they began to make various deceptions. For example, after taking a tour group to play somewhere, her tour guide negotiated with a certain restaurant in advance, and then dragged everyone there for dinner.Is there a rebate here?

In fact, in later generations, not only their tour guides have this kind of rebate, but also the domestic long-distance express passengers have such unspoken rules. For example, a farmer near the intersection of a certain expressway toll station built a "canteen", and then he ran to the nearby expressway. The highway rest area is specially looking for the driver of Kuaike to discuss cooperation. As long as the driver is willing to drive the car off the expressway and go to their "canteen" to eat at mealtime, then the driver will be free!

You must know that the price of a fast meal in their "canteen" is 1520 yuan. If the driver can have free lunch or dinner, he can save hundreds or thousands of dollars a month!Would they be happy?So the driver arrived at the meal time, instead of parking the car in the rest area, he drove into the cafeteria, which brought a lot of people.The driver doesn't care whether these passengers will buy meals in the cafeteria, anyway, he has free meals.And the farmers who opened the canteen don’t mind that most tourists don’t buy it anyway, the profit has already exceeded 100%, and if one out of 10 people is willing to eat, they will make money!

Similarly, it may be the same at the beginning of the travel industry. For example, tour guides may take tourists to some local tourist souvenir shops for shopping. This is easy to understand and will not cause resentment. After all, souvenirs Many people will want to buy it.Even if some people don't want to buy it, it's still good to take a look at the local souvenirs to open your eyes.Maybe the tour guide didn't force everyone to consume at the beginning. As long as there is consumption, the merchant will give her a commission.However, as the competition becomes more and more fierce, and as everyone's tour group quotations become lower and lower, it is impossible for travel agencies to lose money, so they can only deduct tour guides.So there is the kind of unpaid tour guide in Hong Kong. This kind of tour guide has no money to take the tour. Maybe in order to get such a tour, you have to give money to the travel social network!

In this way, the tour guide not only does not make money, but also loses money. Is he Comrade Lei Feng?Certainly not!How do you earn it back?Forcibly pulling passengers to go shopping!If a group does not purchase enough items, they will not be allowed to leave!Because he may have given 1000 to the group for the tour, and only gave him a commission of 1 if the shopping at the shopping point is over 1, for example, but if it is more than [-] but less than [-], it may only be [-].That is to say, if the tourist does not buy more than [-] yuan, the tour guide will be working for nothing. Can he be happy?Therefore, in later generations, many tour guides from Hong Kong and Hong Kong scolded mainland tourists for being poor and unwilling to buy things.At the same time, of course, there are also reasons why tourists are greedy for petty gains and specifically look for cheap tour groups.

Later generations arrived in 2012, it was not only the Hong Kong side that had this kind of thing, the mainland side also learned it, and Shanghai side Jia Hongjian didn't know it, but in the capital side, at the gate of the Forbidden City, it was all The so-called tour group parks there to take people to the capital for a day trip, and the price is still very cheap.And what I said at the beginning was very nice, brother, are you a foreigner?Come on, play with us?We will take you around the capital in one day, and it only costs 50 yuan per person, and you can take a taxi for more than 50 yuan, right?Then after the person was pulled up, it was really a one-day shopping tour all the way. Here I went to the barren mountains to buy handicrafts, and there I went to some strange shop to buy roast duck. Even if I didn’t buy enough small money, the tour group would not When the bus started, the tour guide was so angry that they even drove the consumers off the bus!Just like this, consumers are left in the wilderness!

This kind of thing must be a signboard, but the travel agency that can produce this kind of tour guide is definitely not a good bird. They don’t know who opened it. Naturally, they don’t worry about their reputation. Anyway, they are attracting tourists from other places. Are these foreign tourists will become repeat customers?If you can cheat once, cheat once!They don't care about word of mouth, but Jia Hongjian cares about word of mouth. The brand is very important to him. Huaxia Hi-Tech has built such a good reputation in the past few years, is it easy?In the end, if the travel agency smashes the brand and even affects other businesses, will it be a loss or a profit?

Therefore, at a time when the competition is not yet fierce, Jia Hongjian has set a rule for travel agencies that they cannot step on the red line!That is, after receiving the group, everyone will come according to the points.Whoever has the highest "experience value" and whoever has the highest level will go first!For those with high grades and high praise, you should first lead groups from economically developed areas to earn more commissions, and for those with low grades and low praise, you should start with groups that are less favorable.Anyone who steps on the red line and takes consumers to various places to shop must be warned and fired!What Jia Hongjian has settled on now is the "pure play group"!

As for the fierce competition in the future, what to do in the face of all kinds of unlimited competition, it is not that Jia Hongjian does not have a plan in mind!

Waiting for Jia Hongjian to teach almost everything he can train, and when the rest needs to be taught by professionals, there is news from the capital that Jia Hongjian and Ye Jing's love nest has been completed!Jia Hongjian was very excited about this. After all, this love nest is equivalent to designing a lot of ideas by himself!So you can see the final effect?At that time, after thinking about it, he directly called Ye Jing.

"Hello, Xiaojing? Let me tell you some good news. The courtyard house between us is finished! I'll fly there tomorrow to have a look. By the way, I'll buy something for your parents..." Jia Hung-chien said with a smile.

"Ah? It's finished, so soon? No, I want to see it too, I want to see it too!" The young lady Ye Jing, for some reason, has become more and more coquettish recently, and Jia Hongjian listened to her coquettish voice. The bones are crispy! "I want to watch it with you too, but you are in the United States and you can't come back. How about I go back and take a few pictures, no, just find a family camera to take pictures with you, and then send the video tape How about you?"

"En... good! That's going to trouble Hung-chien!" Ye Jing said with a bit of regret.But even though she said so, she was actually thinking about whether she should call tomorrow morning and ask if there is any plane flying to China tomorrow... (to be continued.)