Chinese medicine: When you do things to the extreme

Chapter 327 Taking advantage of a loophole? (Subscribe)

With the medical records from our hospital, Zhou Yanqing could not deny the fact that he performed the operation.

But Zhou Yanqing really couldn't say for sure whether he had done a bad operation.

After all, the patient’s current functioning is indeed impaired.

Because it is a new suturing method, there is no objective evidence to prove that the dysfunction is unrelated to the suturing method. This is a risk that must be faced clinically with the new suturing method.

"Hey, big brother, let's think carefully first. Are you going to report me for doing a bad operation? Or something else?"

"Didn't you just say that you had surgery at the Provincial Hospital?"

"Are these surgical records and examination results true?" Zhou Yanqing did not give a direct answer, but Zhang Daping's own statements were inconsistent.

Zhang Daping and his wife looked at each other and said, "This is not important. Even if I didn't have the surgery, you still did something bad to me. I will report you and file a complaint against you. You must take responsibility."

Zhou Yanqing heard this and said: "No, no, no, this is very important. If you take it out, we have to get to the bottom of it! ~"

"Did you have surgery at the Provincial People's Hospital? You just said you did, but I don't think you did."

"You'd better think it over carefully."

"If you have never had surgery at the Provincial People's Hospital, then your words and these two documents are suspected of being fake stamps."

"If you are sure you did it, we will go to the provincial hospital to verify it. If your current dysfunction is really related to the operation I performed, and an expert group is formed to determine that it is my responsibility, then I will not shirk my responsibility."

"It's your responsibility."

Zhang Daping said: "You performed the surgery, and it doesn't work properly. If this isn't your responsibility, how can it be mine?"

"I put these two materials away. I have nothing to do with them."

Zhang Daping held the two stamped documents in his arms.

"Hey, big brother, since you've taken it out, there's no point in putting it away. We've already taken photos and recorded videos, and we can print them out."

"Even if you say it has nothing to do with them, we will verify it with the provincial hospital. Now you can accurately state your request."

"Your situation is a medical dispute or medical complaint. If you really think that our doctor Zhou made a mistake during the operation, which led to your current situation!"

"We can file a complaint with the provincial health department, and then organize a team of experts to investigate the matter!"

After hearing this, Yuan Yousheng also got a general idea that the two people on the opposite side had bad intentions and their words were inconsistent.

"What's the investigation about this?"

"The operation was performed by Doctor Zhou, and now it has gone wrong. Isn't this an obvious thing?" Zhang Daping asked back.

Yuan Yousheng: "Hey, big brother, you can't say that."

"Having surgery just gives you a chance to recover. It provides a great possibility of recovery."

"But if you fall down or suffer other injuries after surgery, and the dysfunction is not caused by the surgery itself, it has nothing to do with the hospital or the surgeon! ~"

"Our hospital won't make it difficult for you to fall after surgery."

"Besides, we can easily find out if the dysfunction is caused by trauma."

Yuan Yousheng continued, "I do have an idea. If you are still willing to trust our hospital, we can give you a comprehensive examination to see if this dysfunction can be remedied."

"Anyway, you are not feeling well right now, so you need to pursue a higher quality of life, right?"

"If there is a problem, you have to deal with it and confront it head on, instead of..."

"I'm just complaining about him, don't tell me so much, this is the problem with his surgery!~"

"If you say I have an injury, then I have an injury?" Zhang Daping insisted that it was Zhou Yanqing's problem and there was not much room for negotiation.

"Okay, okay, you are a patient. Our medical department is responsible for handling medical disputes. If you come to complain, we must accept it and will also investigate the matter."

"How about this? I'll contact the hand surgery department of our hospital now..."

Zhang Daping's wife said at this moment: "If the operation goes wrong, you have to take responsibility. Can you pay for us to go to other hospitals for treatment?"

"What's the point of talking so much nonsense? What if the investigation delays our treatment time?"

"Can you bear this responsibility?"

“How are you responsible?”

Upon hearing this, Yuan Yousheng took a deep breath and said, "Medical accidents need to be identified. It is our hospital's responsibility. Our hospital will be responsible to the end, including but not limited to the subsequent treatment, rehabilitation and other related expenses."

"But it's not our hospital's responsibility, and we can't just rely on you two to explain it, right?"

"Even if it's our hospital's responsibility, there needs to be evidence, right?"

"I'll tell you a better process for handling and solving the problem. First, go to our medical records department, print out your emergency medical records and surgical records, seal the medical records, and then go to the Hunan Provincial Health Commission to file a complaint and wait for them to handle the case..."

"We will first go to the Provincial People's Hospital to check your previous surgery and hospitalization, as well as various test results. Secondly, we will conduct an internal investigation into the surgery and the results of your follow-up visit some time after the surgery."

"Even if you didn't come to our hospital for follow-up, you must have gone to other hospitals for follow-up, right?"

"Hey... don't leave?" When Yuan Yousheng said this, Zhang Daping and his wife actually turned around and left.

Yuan Yousheng did not try to stop them, but just said politely at the door: "Brother Zhang, sister, are you not going to continue reporting?"

The two of them didn't even turn their heads, and it was obvious that they had something to hide.

Zhou Yanqing also felt dazed when watching this scene.

Yuan Yousheng turned around and asked, "Doctor Zhou, how did you determine that this couple did not have surgery at the Provincial Hospital?"

"This name, gender, and the chapter I read are all true!?"

Zhou Yanqing nodded and said, "Director Yuan, I think their hospitalization records must be real. They can't be fake."

"Even the seal on the surgical record is genuine."

"But whether the surgical record is true or not is not certain."

"I suspect that the resident doctor at the Provincial People's Hospital wrote the wrong person in the surgical record, but the medical records department didn't know, or the doctor on duty didn't know, so he printed it out for them."

"You can tell at a glance that his wounds have not been sutured a second time. I can tell that from the surgical wounds that I sutured myself."

“If the sutures I put in are removed, the healed suture scar will be different.”

“Secondly, I looked at his current functional impairment, which was not caused by the rupture of the tendon after suture, resulting in flexion or extension failure, but limited flexion and extension.”

"This proves that the suture I had at the time was not broken, at least not completely, but it is possible that I suffered a secondary injury, which caused the finger extensor muscles to be damaged again, and the scar healed without treatment, resulting in local adhesion."

"Under such circumstances, it is impossible for them to confuse the public." Zhou Yanqing said. "I think they are probably doing it for money." Yuan Yousheng said.

Soon, another person from the medical department hurried over, his face slightly changed, and said, "Director Yuan, the medical department of the Provincial People's Hospital said that this person named Zhang Daping actually had an operation."

"Besides, the surgery was done on the right hand. How can this be done?"

The visitor looked panicked.

But his words also made Zhou Yanqing and Yuan Yousheng's faces darken immediately!
"Do the name, gender, ID number, etc. match?" Yuan Yousheng asked immediately.

"That's right, this is the most basic information!~"

Zhou Yanqing shook his head: "Impossible!~"

"He definitely didn't have a second surgery, this must be a mistake in the information."

"The most likely scenario is that there is a person with the same name and surname as him, who is also of similar age, and their ID card information just happened to be reversed."

"Director Yuan, I'll go back first and ask my teacher to find out what's going on..." Hearing this, Zhou Yanqing did not dare to be careless.

Because if there is no emergency plan in advance for such a thing, the Provincial People's Hospital will insist that there is no fault in order to protect its own unit, and Zhou Yanqing will not be able to explain himself.

Because Zhou Yanqing couldn't go anywhere else and say that he did all the stitching himself, he just had that feeling.

Besides, when it comes to stitching, there is no such thing as handwriting!

At least in the current medical system, no one recognizes their own suturing style.

We must take precautions before it happens.

"Print out the medical records you took photos of earlier and compile today's complaint records into a book. Leave one copy in the medical department's archives, send another copy to the security office, and another copy to the dean's office."

"Collect all the relevant information about this patient's initial visit to our hospital. It can be used as favorable evidence when the time comes, so we can be prepared for any eventuality." Yuan Yousheng ordered quickly.

The Medical Department is responsible for handling doctor-patient relationships.

Although at present, the Medical Department is more inclined to stand on the side of the patients, as long as there is a complaint, the medical staff will be investigated to the end.

If the complaint is about the doctor's bad attitude, the doctor will be asked to apologize. However, if they do not help to deal with this kind of situation, it may cause a big backlash.

Zhou Yanqing left the medical department and squinted his eyes. He felt that the light outside was a little dazzling...

After Tan Zhongyu received Zhou Yanqing's call, he hung up the phone very quickly.

Zhou Yanqing went back to the resident office to eat first.

If Zhou Yanqing was not the chief resident, he would definitely rush to the hand surgery ward of the Provincial People's Hospital to verify it in person as soon as possible.

However, the "dispute" that Zhou Yanqing encountered was not a reason for him to leave his post without permission.

So, ten minutes later, Ning Zhu said that he would go to the Provincial People's Hospital to inquire about the situation in person, and Professor Tan Zhongyu had already made an appointment with a director of the Provincial People's Hospital to deal with the matter together.

This kind of thing can be big or small!

Once it happens, we cannot be careless. Even if the patient does not report it later, all preparations will be in vain. We must make thorough preparations in advance.

Otherwise, both Zhou Yanqing and the hand surgery department would be in great trouble.

After Zhou Yanqing finished his meal, he first sent Chen Yu to the hospital gate, and then called a brother of the same age whom he knew in the Medical Department.

"Brother Hua, can you help me check when the authorization list for compiling suture techniques that I applied for was registered?" Zhou Yanqing walked into a fire escape.

The person on the other end of the phone was Deng Hua, a guy who had just joined the medical department. He was only 29 years old, about the same age as Zhou Yanqing.

Zhou Yanqing had also been complained about before when he was at the emergency trauma center. It was Deng Hua who handled the case when he was on duty. After a few interactions, the two became familiar with each other.

"The registration date is October 24th of last year. It has never changed. What's wrong?" Deng Hua asked.

"No, Brother Hua, I'm just asking."

"Just make sure you check it out. Just make sure it's from last year!" Zhou Yanqing breathed a sigh of relief.

"It was last year, there's no mistake. I'm the one who registered it, how could I have been wrong?" Deng Hua replied.

"Then I'm relieved. This is what happened. Today a couple came to the medical department and they wanted to complain about me. The most annoying thing is..."

About two hours later.

Tan Zhongyu responded to Zhou Yanqing.

"Zhang Daping was indeed hospitalized in the Provincial People's Hospital, but he went there for post-operative rehabilitation. The Provincial People's Hospital's hand surgery department did not have enough patients."

"During the same period of hospitalization, there was a person of the same age and name as him, so the two became familiar with each other."

"Another patient, Zhang Daping, did undergo surgery on the tendon of his right finger. The injury mechanism of both patients was similar. They were both injured while cutting vegetables."

"The two of them had a good relationship, so the other Zhang Daping handed his medical records to him. Maybe they took them by mistake, or there might be other transactions..."

"Based on Zhang Daping's actual hospitalization results, his recovery was relatively good when he was discharged from the hospital."

"We have also checked out his actual medical records. If he really wants to be serious, he has a reason to prove it!"

"Professor Du Hua of the Provincial People's Hospital and I both believe that the other party is trying to take advantage of a loophole, but they may not have been able to do so..." replied Tan Zhongyu.

"Oh, so that's the case. Thank you, Master. I'm sorry to bother you again, Master." Zhou Yanqing hurriedly thanked him.

This is indeed very troublesome for Tan Zhongyu.

Tan Zhongyu said, "Hey, I'm your master. If I don't cover for you, who will take care of your affairs?"

"I just did a search, and there are ninety people named Zhang Daping in the entire Hunan Province."

"I asked my friend to check it out, and the age range of Zhang Daping is relatively concentrated."

"You said this matter is..."

"But we can't hold him accountable now."

"Anyway, as long as he has this hospitalization record from the Provincial Hospital, he can't make trouble anymore." Tan Zhongyu said.

"Yes, okay. Then I'm relieved, Master." Zhou Yanqing replied.

This incident did not have much impact on Zhou Yanqing, but Zhou Yanqing also remembered it. If faced with similar things in the future, he must be more cautious.

Zhou Yanqing found it strange. He had sutured so many tendons, and even with simple suturing method, there had never been any problems. With his current level of skill, how could one of them suddenly break?
Is it really that the method is not good? Even if there is a national-level suture level to back it up, it can't be stopped?

Now that the root cause was found, Zhou Yanqing felt relieved.

(End of this chapter)