The wealthy entrepreneur: I want to support millions of employees!.

Chapter 72 Management and Assessment! Two hot pot restaurants opened!
When I got home, I lay on the sofa and didn't want to move.

Su Yang opened Douyin and found the app he followed called "Xinghuo Fitness".

In the past ten days or so, Luo Yihan has been operating the "Xinghuo Fitness" account quite well.

I shot four short videos, two of which were fitness tips.

Two of them are from the series of short dramas titled "When the boss who paid for a thousand private lessons in one go comes to the gym", which helped "Xinghuo Fitness" gain nearly 30,000 followers.

Seeing that "Xinghuo Fitness" already has 80,000 fans, Su Yang is at least quite satisfied.

Fans gave quite good reviews to "When the Boss Who Paid for 1,000 Private Lessons in One Go Comes to Workout", and they all thought it was quite funny.

Some locals also gave positive reviews to Xinghuo Fitness.

Some people also praised Tao Xue for her beauty and asked her ID in the comment section, saying that they all wanted to follow her.

Su Yang recently took time to meet with some employees and management of MCN company.

It's just because he has been very busy recently, has been under great financial pressure, and hasn't met the right talent, so he has temporarily postponed the idea of ​​starting an MCN company.

The former boss of MCN company whom he met last time was actually a management talent.

But it was difficult for Su Yang to agree with his business philosophy and it was impossible for him to cooperate with him.

His MCN company is a typical black company in the industry.

They trick young girls who are eager to become famous and make a lot of money into signing five- or ten-year contracts to sell themselves.

An extremely low minimum wage is provided and a monthly live broadcast duration is stipulated.

When the girls can't stand it anymore and want to terminate the contract, they will be charged a high penalty.

In addition, he will also cooperate with plastic surgery institutions.

Create appearance anxiety for the contracted anchors and tell them that they will definitely attract a large number of fans after plastic surgery.

What if I don't have money?
Loan!

These are just basic operations, there are even more outrageous ones.

The MCN company that Su Yang wants is not this kind of scam company.

The MCN company he wants must have the ability to incubate internet celebrities.

Must have excellent content production capabilities.

It would be best if you also have some advertising resources.

For Su Yang, this is also a relatively unfamiliar field.

He still needs a group of experienced talents!

Thinking of this, Su Yang couldn't help but think of the headhunting company again.

However, he definitely won’t be able to start the MCN company this month!

Turn off Douyin and open the little broken website he likes more.

He found the special focus and wanted to see if his favorite up-loader had updated anything!

Compared with Douyin, he prefers to browse small broken stations.

For example, some up-loaders in the knowledge area.

He always felt that his IQ would decline after watching Douyin too much.

If it weren’t for the fact that Xinghuo Fitness’ account on Douyin was important, he wouldn’t even bother to open Douyin.

There is nothing we can do about this.

Who makes it so that there are more people who love to use Douyin and its commercial value is higher?

In the following period of time, in addition to monitoring the marketing department, Su Yang worked with Mei Jingshan to formulate the company's assessment and management system.

In the early days of the company, he had no intention of being a hands-off boss.

Many problems and requirements, if not dealt with in the early stages of a company's establishment, will become difficult to resolve later.

The assessment and management system is naturally formulated with reference to some well-known domestic restaurant chains.

The predecessors crossed the river by feeling the stones, and he crossed the river by feeling the stones like his predecessors, there is nothing wrong with that!
However, Su Yang had some opinions on the assessment of service attitude. He did not like the overly strict and mechanical requirements of some restaurants on service attitude.

The waiters in some restaurants are too "enthusiastic", which makes customers feel burdened!
It's like interrupting a guest's conversation or forcibly inserting yourself into their conversation.

The guests clearly expressed that they didn't like being disturbed, so the waiters would not back down and would always find an opportunity to come over.

Even when customers go to the toilet, they have to bow...

These excessive services were definitely not initiated by the waiters themselves.

But it is forced by the assessment system and company culture!

There are cameras everywhere in the store watching us!
Su Yang believes that excellent service should at least be kind, gentle and respectful.

Hot pot restaurants are typical social restaurants.

Most of them are friends, relatives, or couples who come here to eat and cultivate relationships.

Therefore, it is especially important to respect the customers' private space.

Not disturbing is also a kind of service!
Kidnapping-style service is not only a form of coercion to customers.

It is also a form of exploitation for employees and an over-marketing of their own "services", while also forcing customers to finish their meals and leave!

Su Yang prefers his employees to be more confident and not too "servile".

Being too "servile" will hurt the dignity of employees!

How can this improve employee loyalty?
Moreover, self-confidence is also a reflection of brand culture.

Besides, his hotpot restaurant doesn’t just provide “service”!
As for increasing table turnover rate and boosting store profits, Su Yang doesn't care much about it.

Firstly, he was sure that the store could make a profit.

Secondly, he has the final say over the entire board of directors.

He has no particular demands for profit.

We will not put pressure on the entire management just because the profits earned are not enough.

Therefore, when evaluating service personnel, Su Yang does not recommend being too quantitative but rather more humane.

As for food safety and hygiene, no detail is too much.

After understanding Su Yang's requirements, Mei Jingshan re-established the company's assessment and management system.

After revising it several times, Su Yang felt it was almost right.

Before we knew it, August was almost over and the catering company was back on track.

There are already thirty employees in the market development department who, after employee training, have begun to help Jiuxiang Catering find suitable stores within the scope defined by Su Yang.

There are five people there, including Ji Guoxiong, Mao Yufei, Cheng Haoquan, Mei Jingshan and Chen Li. He only needs to visit the company and sign signatures every day.

He will then conduct the final review after the 30 employees from the marketing department submit suitable store options.

They have privileges. If they are really optimistic about a store and are short on time, they can apply to Manager Zhou from the Marketing Department for an emergency review.

Jiuxiang’s second and third hotpot restaurants have also been renovated, and are ready to open after selecting good equipment and tables and chairs from second-hand dealers.

Jiuxiang headquarters also intervened in the store decoration, put forward higher requirements, and added various distinctive logo styles of Jiuxiang Catering to increase the store's recognition.

As a result, the renovation costs of the two stores increased by another 50,000.

There is also the cost of purchasing clothing in a unified manner.

For this reason, Su Yang had to transfer another 200,000 yuan to Jiuxiang's account.

As expected by Su Yang, both hotpot restaurants performed very well after opening.

The business is even better than what Su Yang deduced. It should be the bonus from Jiuxiang headquarters!
Especially the one that Jian Wei is in charge of in Chenhui Mall.

Ji Guoxiong, Mao Yufei, Cheng Haoquan, Mei Jingshan, Chen Li, and other headquarters staff in charge of publicity all smiled when they saw the young people pouring into the hot pot restaurant.

Su Yang gave them quite good salaries, so they naturally hoped that the company would continue to grow and develop.

(End of this chapter)