Xueba's computing system

Chapter 20: Initial Signs
There is still half a month left before the start of the school term, and it is not yet time for new students to register. The students wandering around the campus are either those who have stayed on campus or those who have not left because of make-up exams or employment issues.

Lin Yuan has heard people complain about the current employment difficulties in the cafeteria more than once.

Lin Yuan is deeply aware of the difficulty in finding employment under the current circumstances, but he cannot understand why some students cry about being poor while holding milk tea worth more than ten or twenty yuan in their hands.

Lin Yuan didn't want to waste time, and it just so happened that Haotuan Zijin Branch had some testing permissions. Recently, Haotuan Company has been trying to increase the proportion of AI in optimizing the delivery route.

Today's food delivery process has long been introduced with AI, including the time calculation of orders, the price of each order, the logic of dispatching orders, etc., all of which have been deeply involved by AI.

However, Lin Yuan has delivered food himself. As for the application effect of AI in the food delivery industry, he can only respond with "haha".

For example, you have 6 takeout orders at the same time. The first five orders are delivered smoothly, but the last one is not delivered for a long time. What should you do? It is obviously not practical to just wait there, so there is a legend that the takeout guy cooks the food himself.

But it is obviously impossible for the delivery guy to cook by himself every time, so he needs to contact the webmaster or the backend to reassign the order to other people.

It would be embarrassing if there is no way to reassign.

The 5 orders on hand cannot be delayed because of this one, so I have to ignore this order for the time being and come back to make another trip after delivering the 5 orders. It is almost certain that this order will be delayed.

The customer who ordered the food must be very angry, and then the bad review came in. This is the most fatal "effective bad review".

For those who work as a courier, one valid negative review will cost them 200 yuan. Lin Yuan used to work as a crowdsourcing worker, which was better, as he would only have to pay the delivery fee for this order at most. However, the delivery fee for crowdsourcing is much lower than that for courier. The only advantage is that it is flexible and free, and you can take orders at your leisure time.

Therefore, the stationmaster has the power to control the riders. Because the stationmaster can be annoying when assigning orders. For example, he may not transfer the order to you, or he may throw an annoying order at you halfway.

Of course, most webmasters won't do this, because customer complaints will affect their income.

But there are always people who will "find another way", such as one of the webmasters Lin Yuan followed - Liu Huzi.

Liu Huzi was the nickname of that person, and Lin Yuan didn't know his real name. Liu Huzi had some connections, but he managed the delivery and crowdsourcing of the Minions and Blues, and monopolized a region with a lot of orders. He had hundreds of fixed riders. Because of the large number of orders, the overall income of the riders was higher. Liu Huzi also had the opportunity to make money.

If you don't give Liu Huzi any benefits, he will have plenty of ways to disgust you when assigning orders.

Although complaints from riders will affect the income of the station manager, Liu Huzi can afford it. He only loses a few dollars, but you lose your job. As long as the riders don't get as many orders as he does at other stations, he can be fearless.

But in Lin Yuan's opinion, the role of webmaster was originally a product created by the food delivery platform for cost control.

Takeout food delivery belongs to the Internet industry. The Internet industry generally sounds very high-end, but the delivery process of takeout food delivery is not high-end at all. Almost anyone can do the delivery job, and there is almost no threshold.

This results in: the high-threshold Internet industry must access the low-threshold low-end service industry when the business is implemented. (This low-end is naturally not a positive or negative connotation, it is purely from the perspective of the level of skill requirements)

However, the management model for high-skilled positions is completely different from that for low-skilled positions. It is very simple. You cannot manage riders in the same way as you manage programmers. In other words, the low-end service industry that must be connected cannot be incorporated into the original management system of Internet companies. It is definitely impossible to build an additional management system for this purpose because the cost cannot be sustained.

This brings us to the most critical issue - cost control.

As for how to effectively control costs, Lin Yuan can figure it out with his toes: "outsource it."

In fact, Internet companies like Haotuan outsource many of their own programmers, not to mention low-threshold positions like riders.

"Outsourcing" is an economic issue, not within Lin Yuan's professional scope, so he cannot judge whether it is good or bad.

However, since Lin Yuan is an IT practitioner who started out as a deliveryman, he is very clear about the problems in the rider industry.

The outsourced delivery service is actually completely unrelated to the Internet industry. It is a business that relies purely on selling labor and time in exchange for money. For this kind of business, management costs are very sensitive. Because the profit of this kind of business is thin, it cannot support more complicated management processes.

Therefore, people like Liu Huzi have room to survive.

For the Haotuan platform, as long as the food delivery is guaranteed and no customer complaints are caused, the rest is not worth caring about. It is best to go to the webmasters like Liu Huzi for any grudges, and don't come to me, Haotuan, because I have already paid the webmasters.

But nowadays people have been baptized, and this kind of operation, which has no legal problems, cannot pass the moral scale in people's hearts.

Therefore, due to the current social reputation, the good group had to find a way to rectify the situation.

As for the method of rectification.

Do you want them to invest more in management costs? Improve the welfare of riders? That would only work if users are willing to pay more when ordering.

This is the reality of the social problem: the person who orders the food sympathizes with the riders, and then when the person who orders the food is asked to pay for the riders’ improved treatment, the person who orders the food complains that the food delivery is getting more and more expensive. In the end, both the person who orders the food and the person who delivers the food turn their attention to the food delivery platform, but the platform is there to make money.

Let the platform earn less? Okay, then I will outsource my programmers and customer service.

The trolls always think that if they kill one of the parties, the problem will be solved. But after being baptized by both society and the system, Lin Yuan has understood that this kind of problem is actually quite similar to writing a complex algorithm, because it requires unraveling the mystery, and it is impossible to write the algorithm through simple addition, subtraction, multiplication and division.

Of course, Lin Yuan now does not become compassionate just because he has the system. He does not have a strong desire to solve such social problems.

Therefore, applying AI to the food delivery industry is first of all a job and a chance to test his skills. Secondly, if possible, he would also like to help the drivers make more money out of a simple sentiment, because he has also experienced hardships and knows how difficult it is.

Therefore, strictly speaking, Lin Yuan is still in a state of "keeping himself out of trouble", but there is a little hint of "benefiting the world" in his heart.

(End of this chapter)