Who would still start a business seriously after being reborn?

Chapter 678 Online Rights Protection
The salesperson paused, gave a professional smile, and said, "So, now that the service is complete and has met the standards for successful installation and system integration as stipulated in the contract, this fee is non-refundable."

"Isn't this just being a scoundrel?" Luo Yonghao couldn't help but say, "Successfully installed? Entering the system? I paid money to make it run, not to have it change clothes and continue to lag me. What about the 'say goodbye to lag and walk like the wind' that you advertised? This is what you call walking like the wind? This is even worse than being paralyzed."

His voice was already loud, which immediately attracted the attention of many customers in the service center, and many people gathered around to watch the excitement.

Seeing this, the salesperson's face also darkened, and he said in a deep voice, "Boss, please watch your words. Advertising slogans are just a beautiful vision and a relative description, and cannot be taken as an absolute performance guarantee. There are many reasons why a computer might lag, such as hardware aging, software conflicts, or even improper operation by yourself..."

At this moment, the technician responsible for installing the system walked over, frowning, and asked, "What's going on?"

The salesperson immediately offered a brief explanation in a low voice.

After listening, the technician turned to Luo Yonghao, frowned, and said, "Your computer configuration is too low. A Pentium 3 CPU and 256MB of RAM. To be honest, even if the chairman of Microsoft came, he couldn't make this configuration run smoothly. Our system optimization is to improve your existing hardware as much as possible, but we can't do anything about hardware bottlenecks. Your computer needs a hardware upgrade."

"Upgrade the hardware?" Luo Yonghao laughed angrily, saying, "If I were willing to spend money to upgrade the hardware, why would I come here to install your crappy system? Am I out of my mind? Spend 1,500 yuan for psychological comfort? Why didn't you say that hardware replacement was needed when you were checking and debugging? Now that you've taken the money, you're starting to talk to me about science and objectivity?"

He looked around at the onlookers and said loudly, "Listen to this, everyone! This is the Microsoft and Samsung joint service center. They bragged about it before installation, but it's completely useless after installation. When you ask for a refund, they just tell you the hardware is faulty. Why didn't they do this before? This is just a scam!"

The technicians and salespeople's faces immediately turned very ugly.

The salesperson said coldly, "Sir, please don't be unreasonable. Our service meets our standards, and a refund is not possible. If you continue to disrupt our normal business operations, we will call the police."

"Am I being unreasonable? Am I disrupting business operations? How come you've said all that?" Luo Yonghao was even more annoyed.

He pointed at the staff members who were acting as if they were following the rules, nodded slowly, and said, "Fine, you guys are awesome. Today I've seen what it means for a big company to bully its customers. But I'm not done with you. I'm going to get justice!"

He knew that arguing further would be pointless; this cold, ruthless compliance process could drive any reasonable person crazy.

He turned to his employees, waved, and said, "Come on, take them all back."

Luo Yonghao, seething with anger and frustration, walked toward the door, while the employees, dejected, began to move the heavy computer cases back to their original positions.

Just as he was about to step out of the service center's glass door, a clear, mocking laugh came from behind him. The volume wasn't loud, but it clearly reached his ears.

"I don't think he needs to upgrade the hardware, it's his mom who needs to change her mind. If you're poor, don't try to start a company. You expect it to run smoothly with this junk? Dream on!"

The voice seemed to be coming from the direction of the technician and salesman from before, mixed with a few snickers.

This sentence became the final straw that broke Luo Yonghao's rationality.

His inner rage erupted completely in that instant.

"What did you just say? Say it again!" He turned around abruptly, like a Tibetan mastiff that had been completely enraged, and charged back with a speed that was disproportionate to his size, his target the technician who had spoken mockingly.

"Say that again! How can you be so rude?" Luo Yonghao grabbed the technician by the collar, spitting almost onto the man's face.

The technician was startled by the sudden attack and struggled to break free, cursing under his breath: "Let go of me, you lunatic!"

Seeing this, the salesperson and several other staff members also gathered around and tried to pull Luo Yonghao away.

"Someone's been assaulted! Call the police immediately!"

"Let go! You're trying to cause trouble here, aren't you?"

The area is closed.

Luo Yonghao channeled all his pent-up anger into physical force, wrestling with the technician. Although he was quickly pulled apart by several staff members, the tables and chairs were knocked over and a corner of the promotional poster was torn off, leaving a mess.

Luo Yonghao's clothes were torn and disheveled, and his forehead was covered in sweat or dirt from the earlier scuffle. He was panting heavily, his arms were being held tightly by two employees, but his eyes were still fiercely glaring at the still-shaken technician.

In the chaos, someone called the police.

Not long after, police officers from a nearby police station arrived at the scene. After inquiring about the situation and looking at the messy scene, they immediately issued a ticket with a blank expression.

[Intentionally assaulting others and disturbing public order in a public place is punishable by a fine of 500 yuan, according to the Public Security Administration Punishment Law.]

The system installation fee is 1,500, the fine is 500, and the round-trip truck rental fee is 100...

On the way back, Luo Yonghao held the thin fine slip, his hands trembling with anger.

Goodness, it's still the same computer, and you've already spent 2,100 yuan?

At that moment, he felt as if a huge rock was blocking his chest, making it hard to breathe.

Back in that dilapidated office, Luo Yonghao plopped down in his creaky office chair, staring at the still sluggish cursor on the screen. This time, he didn't slap himself or fly into a rage.

After extreme anger subsides, people are more likely to calm down.

He pushed away Xiao Wang, who was trying to pour him water and comfort him, and directly opened the backend of the Niubai.com website.

His fingers trembled slightly with excitement, but he typed at an astonishing speed, as if he were pouring all his humiliation and anger into the words.

Title:

[Author's Account: My Entire Experience of Being Scammed by Microsoft and Samsung, and the Profound Lesson of Losing 2100 Yuan.]

wedge:

In my thirty-plus years of life, I've never seen anything so shameless!

text:

[Hello everyone, this is Lao Luo, the Lao Luo who's almost gone broke because of starting NiuBai.com. Today, with immense grief and utterly disgusted feelings, I'm here to report on a textbook-level commercial scam I experienced in the last 24 hours, orchestrated by a service center under the world-class software giant Microsoft and the world-class hardware giant Samsung...]

He wrote over a thousand words, recounting his experiences in detail, and even summarized them at the end.

Microsoft's XP Speed ​​Edition is a complete scam. It exploits user anxiety amid rising hardware prices, engaging in exaggerated and even false advertising. Samsung's authorized service centers act as accomplices, charging exorbitant fees and using professional excuses to shirk responsibility.

Finally, a word of advice to all those with low-spec computers: cherish your life, stay away from Microsoft XP Lite, and stay away from rogue service centers like Samsung. [Also, does anyone with legal knowledge know if I can sue them for false advertising in this situation? I'm waiting online, it's urgent, mainly because I can't swallow this anger.]

After finishing writing, he carefully reviewed the content and then pressed the publish button heavily.

He must repay the 2100 yuan he lost by sacrificing the other party's reputation and face!

NiuBai.com was indeed an anomaly in the Chinese internet world in 2006.

Unlike other blog platforms that are open to all, it adopts a strict invitation system, attracting a large number of intellectuals, media professionals, freelance writers, and outspoken critics who are critical of reality.

There are no trending topics here that cater to the masses, only in-depth, sharp, and even somewhat highbrow discussions.

Its unique appeal has also attracted many free-spirited young viewers.

The comment section exploded less than half an hour after Luo Yonghao posted his blog post.

"Microsoft and Samsung are bullying their customers because they're big companies. Someone should have spoken up against them a long time ago."

"I feel the same way! My old computer still lags even after installing this speed-up version. It's a complete rip-off."

"I support Lao Luo in defending his rights. This is no longer just commercial fraud; it's an insult to his character!"

"What kind of quality does this technician have? Does Samsung only hire people like this?"

"Waiting for Microsoft and Samsung's response!"

In addition, there were also some comments from trolls such as, "[You're using an old computer and you're blaming the system? Have some common sense!]" and "[You think you're right to hit someone? You deserve to be fined!]".

These debates caused the blog post to rapidly gain popularity within the NiuBai website, quickly becoming the top trending post of the day.

Meanwhile, in the office of Tang Yan, the vice president of Hammerstone Technology in Jingzhou, he was eating a boxed lunch while habitually refreshing the updates of several influential figures he followed on the NiuBai website.

He has always been a loyal viewer of Niubai.com because he is also the kind of person who is unrestrained and loves freedom.

When he saw Luo Yonghao's freshly published blog post, he forgot to chew the char siu he had just put in his mouth.

"Holy crap! Lao Luo's experience is too tragic!" Tang Yan quickly skimmed through the entire article, and when he saw keywords like "a huge loss of 2100 yuan," "personal insult," and "calling the police and being fined," a thought suddenly flashed through his mind.

The group is currently trying to figure out how to deal with Microsoft XP Lite, and Luo Yonghao's post is like sounding the rallying cry, isn't it?
He already enjoyed arguing with people online, and when he saw this post, he realized the energy it contained.

This is not just a consumer's complaint, but also a perfect opportunity to attack XP Speed ​​Edition.

Without hesitation, he took out his phone and dialed Cheng Yi's number, saying, "Mr. Cheng, there's an emergency. You absolutely have to take a look."

"What's going on?" Cheng Yi had a great fondness for Tang Yan. Tang Yan had only served as the president's assistant at Hammerstone Technology for half a year before being promoted to vice president.

Tang Yan immediately said, "Luo Yonghao from Niubai.com, that fat black guy with particularly sharp tongue, just published a long article revealing the whole process of how he was ripped off by Microsoft XP Lite and Samsung service centers. The details are detailed and the writing is sharp. Now their website is in an uproar. I think this is an opportunity."

Cheng Yi listened quietly to Tang Yan's report over the phone, and felt somewhat surprised.

Is Luo Yonghao, a man known in his past life as an idealist and an industry jinx, finally starting to stir things up?
As a normal entrepreneur, Cheng Yi still avoids Luo Yonghao, not for any other reason than the fact that he is considered a jinx in the industry.

"Okay, I'll take a look first," Cheng Yi replied and hung up the phone.

He quickly opened the homepage of NiuBai.com, and the first thing he saw was a blogger application requirement handwritten by Luo Yonghao himself.

[You must be able to write your own words, not like Li Yuchun; you must have substance, not like Xu Jinglei; you must not plagiarize, and if you accidentally plagiarize, you must know how to apologize, not like Guo Jingming; you can be rich, but not as annoying as Pan Shiyi; you cannot be like Kong Qingdong, you must be kind and not kick someone when they're down; most importantly, your writing must be excellent.]

He skipped over the sections that were clearly overly sentimental and quickly found Luo Yonghao's post in the hot topics.

After carefully reading the post, Cheng Yi smiled.

Microsoft's offensive this time is fierce, it's a desperate effort, and it's unlikely that they can end the battle quickly.

In the early stages of XP Speed ​​Edition's rise to prominence, the only way to counter it was through word-of-mouth and public opinion.

He originally wanted to create a similar topic, but unexpectedly, Luo Yonghao gave him one on his own initiative.

Without any hesitation, he directly connected to the dedicated line of Cao Zhengze, the director of the risk control department of Momo Group.

"Old Cao, I have a favor to do." Cheng Yi said succinctly, "Go check out Luo Yonghao's blog post on Niubai.com, about accusing Microsoft XP Lite and Samsung service centers of fraud and insult."

“Okay,” Cao Zhengze replied immediately.

"Okay, then use all available resources to push this post to major portals like Sina, Sohu, and NetEase, through various forms of spontaneous reposting by netizens. It should also be fully covered on major forums, Tieba, and QQ groups. Within three days, most netizens should be able to see this post. Can you do that?" Cheng Yi ordered.

"Yes, I guarantee I'll complete the mission!" Cao Zheng replied crisply.

After hanging up the phone, Cao Zheng immediately got his network army up and running.

Thousands upon thousands of well-established, high-quality accounts began reposting Luo Yonghao's posts on various websites.

Cao Zhengze's team is extremely professional. They not only reprint articles, but also write reviews and in-depth analyses from various perspectives, ranging from business ethics to consumer rights, and from critiquing corporate social responsibility to criticizing the arrogance of foreign giants.

They skillfully guided public opinion, elevating Luo Yonghao's personal experience to a level of empathy for the potential oppression and bullying faced by all ordinary users.

Thanks to the efficient operation of Cao Zhengze's team, Luo Yonghao's post became a hot topic across the internet in less than three days.

Even Luo Yonghao himself was a little confused.

He even wondered if he had underestimated his social influence.

(End of this chapter)