Financial freedom starts with smiling at life

Chapter 103 Major Crisis
Zhang Han, the fourth-generation top idol of Times Fengjun, suddenly flew to Jiangnan City and appeared at Beicheng Hotel, the most popular restaurant in the city recently, attracting a large group of fans to watch.

This is a great test of the reception capacity of Beicheng Hotel.

Xu Ru responded quickly and immediately contacted Guanghuan Business Management and Property Management, set up a temporary rest area outside the hotel, and gave free milk tea to Zhang Han's fans.

The girls have been chasing stars for so long, but this is the first time they have felt such treatment.

I have a very good impression of the North City Hotel.

It was only when Zhang Han walked into the North City Hotel that he realized how popular this restaurant was.

With an average consumption of over 1,200 yuan per person, the table was still full and there was a long queue waiting to eat.

The daily income is at least hundreds of thousands.

If the Beicheng Hotel borrowed the "Happy Start" program crew for two days, the loss might be hundreds of thousands or even millions.

From this perspective, it seems reasonable for the owner of Beicheng Hotel to refuse the invitation from the program team.

People die for wealth and birds die for food.

However, Zhang Han still felt that the owner of Beicheng Hotel was too narrow-minded. He only focused on immediate interests and did not consider long-term interests.

Which of the restaurants that appeared in the program "Happy to Go" is not very popular?
Even a group-buying menu of “celebrity-themed items” is sure to sell out.

"Sir, please come this way." Xu Ru personally took him to the tea room to sit down.

The tea room is luxuriously decorated, not inferior to the star-rated hotel suites where celebrities usually stay.

There are also special tea artists who make tea and female musicians who play musical instruments.

The main focus is on comfort and elegance.

While you are waiting for your meal, you can have the pleasant experience of drinking tea in a teahouse and get rid of your anxious waiting mood.

Zhang Han walked into the tea room, and Xu Ru asked the tea artist to give him a good reception.

His assistant glanced at the other customers in the tea room and asked Xu Ru, "Excuse me, do you have a separate lounge?"

Xu Ru looked at Zhang Han.

Being a celebrity is indeed a bit special.

Top idols receive customized services wherever they go.

However, Beicheng Hotel has never been very special, unless you are a soldier, veteran, or a pregnant woman, disabled person or other special group, then they will be given special care.

These are the rules set by Jiangbei City.

During the evening peak dining period, there were many people waiting for meals in the tea room and lounge. If a lounge was to be vacated exclusively for Zhang Han, the other guests would have to be kicked out.

Xu Ru has been in the catering industry for so many years that she knows this is taboo and must maintain the basic quality of catering services. She apologized, "Sorry, sir, several tea rooms and lounges are occupied now."

The assistant was not satisfied with Xu Ru's answer, and his expression changed slightly, but he did not use Zhang Han's celebrity status to ask Xu Ru to treat him specially, and said directly, "We can pay an additional service fee.

I hope the restaurant can provide Mr. Zhang with a separate resting environment.

This will also ensure his life safety.”

Xu Ru said: "The hotel has an emergency plan and a mediation team. If anything happens, we can deal with it immediately to ensure Mr. Zhang's safety."

The assistant was dissatisfied and asked Zhang Han: "How about we change to another restaurant?"

Zhang Han waved his hand.

Sit opposite the tea artist and drink tea with your cup.

In fact, all the customers in the tea room were waiting for their meals, and no one recognized him.

His target audience is mostly young girls and teenagers.

There is no need to make so much trouble.

The assistant stopped talking about the lounge and started asking about the box reservation.

Xu Ru: "Did you make reservations in advance?"

Assistant: "Can't make a reservation now?"

Xu Ru: "Maybe we'll have to wait until very late."

Business entertainment in the private rooms usually lasts until very late.

"What's going on? There's no lounge, no box, and you still dare to call it the service ceiling?" the assistant questioned.

Facing the groundless accusations, Xu Ru remained patient and said, "I'm sorry, Mr. Zhang, if there are any shortcomings in the restaurant, please bear with me."

This is just a cliché.

The same rhetoric is used not only when dealing with Zhang Han, but also when dealing with anyone's groundless accusations.

Basic skills in the service industry.

Zhang Han ignored the communication between his assistant and Xu Ru, drank a cup of tea, took out a cigarette from his pocket, lit it and took a puff.

"Excuse me, little brother. My wife is pregnant. Can you put out the cigarette?"

A young man came over and asked politely.

Zhang Han looked at Xu Ru and asked, "You don't allow smoking in your store?"

"Yes, Mr. Zhang." Xu Ru suggested, "Mr. Zhang, considering the physical condition of the pregnant mother, it is not recommended that you smoke in the tea room. I will take you to the smoking area. Is that acceptable to you?"

At the same time, he asked the waiter to bring a few boxes of good cigarettes.

The assistant said, "I suggest you find a separate room for the pregnant woman to rest, to avoid crowds.

Even when eating, there is a separate room..."

It has a bit of a weird taste.

"What are you showing off for?" the young man said speechlessly.

The pregnant mother stood up, took the young man's hand, and whispered, "Let's go."

Xu Ru called the waiter standing at the door, "Meimei, take them to Mr. Jiang's office to rest. Remember to remind them when it's time to eat."

Meimei nodded, smiled gently, and invited, "Sir, Miss, please come this way."

"Thank you, Manager Xu." The pregnant mother expressed her gratitude.

Xu Ru: "It's my duty. I wish you a pleasant meal and the baby good health."

Zhang Han and his assistant looked at Xu Ru in confusion.

"Are you treating him differently?" the assistant said excitedly after seeing what had just happened. "Don't you know how much publicity Mr. Zhang can get from dining at your restaurant?
There are so many people gathered outside, can't you see?

I just asked you if you have a separate lounge, and you said no.

Now……"

Pointing at the couple, he asked Xu Ru what was going on?

Xu Ru explained with a smile: "This is the rule set by the boss.

Pregnant mothers belong to a special group and need more care and attention.”

"Tsk~" Zhang Han shook his head, stubbed out the cigarette in his hand, stood up and said, "Let's go."

"This is the rubbishest store I've ever seen." The assistant looked directly at Xu Ru and retorted.

After Zhang Han left, Xu Ru still maintained basic etiquette and saw him off.

I felt relieved.

I thought I had found a mountain of gold and silver, but it turned out to be a pit.

The foreman said, "Many young artists who become famous are not very mature mentally and speak or act without thinking. Manager Xu doesn't need to take it to heart."

Xu Ru reminded: "Don't talk about our customers behind their backs."

The foreman nodded and said nothing more.

But I don't have any good feelings towards this young idol.

opinionated.

What are you doing?
No manners at all.

Can such a person be an idol?
Watching Zhang Han leave amid screams and cheers, the foreman really couldn't understand why he was so popular?
After Zhang Han left, the outside of the hotel was a mess again. There were a bunch of little girls chasing stars with very poor manners. However, Xu Ru didn't take it seriously and notified the logistics department to clean it up quickly.

……

Zhang Han is on his way back to the hotel.

The assistant was fawning over him.

The more he thought about it, the more uncomfortable he felt. The North City Hotel first rejected the invitation to the "Happy Departure" program, which made him, the host, lose face in front of the senior artists.

Then today I was treated differently on the scene again.

I feel like a popular artist like me is worthless in the eyes of the owner of Beicheng Hotel.

This idol has no dignity at all.

He felt uncomfortable, opened his Weibo and wrote a message.

"Service ceiling? Haha!"

It was sent out directly.

At the age of seventeen or eighteen, if he is unhappy, he will find various channels to vent.

As soon as I posted on Weibo, I received comments about my concerns.

"What's wrong, brother?"

"Don't be angry, husband."

"Husband, hug."

"Whoever made our brother angry, the sisters rushed him."

"..."

The assistant glanced at the comments and then observed Zhang Han's expression. At this time, he would definitely flatter the sponsor.

I went directly to the fan group and posted the location of Beicheng Hotel.

He thought that making a big deal out of the matter would allow Zhang Han to vent his emotions, but he didn't realize that his behavior was actually praising and destroying the company's artists.

"This store, right? The sisters rushed them."

"How dare any cat or dog dare to provoke our brother?"

"North City Hotel, garbage."

“It must be brought to disrepute.”

"Beicheng Hotel, you're done."

"..."

With just one Weibo post and one location, Beicheng Hotel was immediately listed on the trending searches on Weibo.

This time's hot searches are completely different in nature from the Douyin hot searches.

Various negative reviews.

A post that copied and pasted pictures to fabricate rumors about the North City Hotel, and photoshopped WeChat chat logs...

All the employees of the North City Hotel were dug up.

They have no awareness of personal privacy protection at all, and just to help their idol vent his emotions, they post everything online.

The phone at the front desk of the North City Hotel kept ringing.

As soon as I answered the phone, I heard people cursing.

No quality, no bottom line.

"Manager Xu, what should we do now?" the receptionist asked in embarrassment.

Xu Ru also frowned. She didn't expect Zhang Han to use this method to retaliate against Beicheng Hotel.

For a popular artist of his level, if the situation continues to develop like this, the North City Hotel will probably have to close down.

There is no way to operate normally.

Maybe there will be some impulsive and extremely violent fans who will run to the scene to insult and smash the store.

The situation has gotten a little out of control now.

Xu Ru called Jiang Beicheng and said, "Mr. Jiang, there's an emergency at the hotel."

Jiang Beicheng: "I saw the trending search on Weibo and I'm already rushing to the hotel."

When we arrived at the restaurant, it was late at night and it was closed for the day.

Jiang Beicheng walked into the hall and saw everyone there, all with worried expressions.

"Tell me about the specific situation?" Jiang Beicheng said.

Xu Ru and the foreman reported everything that happened today.

Jiang Beicheng nodded after listening.

There was nothing wrong with what Xu Ru and the foreman did.

Whether it is providing rest areas and drinks for star-chasing fans, or providing warm service to Zhang Han, or taking special care of pregnant mothers... all demonstrate the company's humanistic care and service concept.

Jiangbeicheng affirmed their hard work.

Xu Ru said: "Boss Jiang, if public opinion continues to develop like this, the North City Hotel will be in great danger.

We need to find a way to calm public opinion.”

The foreman took the blame and said, "Boss Jiang, this happened during my shift, so I should be held responsible. I will apologize online.

Use the North City Hotel account to send a penalty notice and fire me. First, resolve the public pressure and let everyone work normally."

Everyone looked at the foreman and felt sad.

Jiang Beicheng said: "If I bow to public opinion and sacrifice my employees to protect myself today, my employees may also leave me tomorrow to protect themselves.

As a company leader, if you arbitrarily trample on the dignity of your employees and deny their efforts, you will ultimately fail to protect your company."

(End of this chapter)