The Self-Cultivation of a Reborn Massage Therapist

Chapter 232 Compensation and Benefits System for Administrative Staff

The conference room was so quiet that only the low hum of the central air purifier and Zhao Xiaochui's slightly hoarse voice could be heard.

Meanwhile, in their busy treatment rooms, the technicians, except for Da Qiao and Guo Guo who were attending as representatives, appeared to be focused on serving their clients. However, they were all wearing invisible earphones that did not interfere with their communication with the clients, and were holding their breath as they "attended" this meeting that would determine the future.

Zhao Xiaochui cleared his throat, picked up the A4 paper on the table, which contained the new department structure that the newly appointed HR Cheng Jin and accounting supervisor Zhang Minghua had worked on for several nights.

"Until a new person in charge is selected, the Product and Supply Chain Department will be jointly managed by various departments. It will be temporarily headed by Zhou Yaqin, Ou Xiaokui, and Li Muqingfeng."

He paused, seemingly trying to understand the words on the paper, and then explained in his own words: "This department is about turning our technicians' skills and our understanding of comfort into something that our customers can enjoy at home."

From what kind of cotton to use for the fabric, to how the bathrobe is designed, to where to find the best factory to make it, and finally how to get it at the most cost-effective price, they take care of everything.

This is the core department that transforms our 'easy and slow' technology and philosophy into physical products.

A simple, down-to-earth explanation made those originally highbrow terms instantly more relatable.

Zhao Xiaochui took a sip of warm cassia seed tea before continuing to read aloud while holding the A4 paper: "Next up is the Brand Marketing Center, which will be temporarily handled by Zhou Yaqin, Ou Xiaokui, and Pan Xiaoli, in charge of all external communications."

"Including brand positioning, visual identity system, public relations, social media matrix operation, content strategy..." When he read out "celebrity collaboration management," he subconsciously frowned, interrupting himself and adding, "Forget about celebrities, we won't waste our money on them. We are the biggest stars ourselves."

This impromptu remark drew a burst of laughter in the meeting room, easing the tense atmosphere considerably.

"Going forward, the e-commerce division will be temporarily led by Zhou Yaqin, Ou Xiaokui, Shen Yan, and Pan Xiaoli, who will be responsible for the operation of all online sales channels. This includes store management, data analysis, digital advertising, customer relationship management, and membership system development."

When Zhao Xiaochui read this, everyone's eyes were drawn to Pan Xiaoli as if they were being physically focused on her.

Everyone's eyes were filled with a mixture of amazement, admiration, and a sense of pride as they looked at this young woman who rose from a receptionist to become the first assistant store manager, the first customer service supervisor, and now a key figure in several new departments, all thanks to her hard work and sincerity.

She is the best proof that anything is possible in a relaxed and leisurely way.

Customer Success Department, Head: Pan Xiaoli.

"Ministry of Human Resources and Culture, Head: Cheng Jin"

Zhao Xiaochui put down the departmental chart in his hand, looked up, glanced around, and finally fixed his gaze on Zhou Yaqin, saying in an unquestionable, calm tone:

"The above is the newly established administrative department of Easy Slow Travel. Any issues with the daily affairs of each department should be reported to General Manager Zhou Yaqin."

The name "General Manager Zhou" was like a pebble thrown into a still lake, creating huge ripples in everyone's hearts.

This statement, without an appointment letter or official document, more formally than any other form, declared the de facto CEO of the "Easy Slow Travel" Group.

Perhaps because they were already mentally prepared, or perhaps because Zhou Yaqin's street-smart style had long been ingrained in people's minds, no one at the scene was surprised; there was only a sense of "it should have been this way" and that everything had settled down.

Since its inception, Easy Slow Travel has been outspoken and confrontational, offending almost everyone in Beijing, both the legitimate and underworld circles. Zhou Yaqin, the old lady, is the perfect candidate for this style!
Next came the part in the administration hall and physiotherapy room, where all the employees held their breath.

Zhao Xiaochui picked up the last document, which was a salary and performance system carefully designed by HR Cheng Jin with the cooperation of accounting supervisor Zhang Minghua, after referring to a large amount of market data.

He looked down, his brows furrowing deeper and deeper.

The salary structure on paper is a standard market-based salary structure, benchmarked against high-end service industries and new consumer brands. It is reasonable, impeccable, and can even be said to be quite generous.

But his expression froze for a moment, and then a look of dissatisfaction appeared on his face.

The air in the conference room seemed to freeze.

Cheng Jin and Zhang Minghua's hearts sank instantly, wondering if they hadn't done something right. Under everyone's tense gaze, Zhao Xiaochui made a move that surprised everyone.

He gently, yet with unwavering determination, placed the A4 sheet of paper, which embodied the hard work of several people, face down on the table.

A soft "snap" resonated in everyone's heart.

He raised his head, his gaze clear and sharp, sweeping over everyone present, then slowly spoke, his voice not loud, but clearly carrying to every corner and into every earphone:
"I've reviewed the proposal that Cheng Jin and Ming Hua just prepared. It's very professional and up to standard."

He abruptly changed the subject, his tone carrying an undeniable air of authority.

“But we at ‘Relax and Slow’ are not a standard company. I invited everyone here not to find a bunch of wage earners to benchmark against the market average. That’s nonsense.”

"What I invited were partners, they were..."

Zhao Xiaochui scratched his head, unable to think of any sentimental words for the moment, so he went straight to the point.

"So, forget about the compensation details that were written on the paper earlier."

"Director Zhang and Director Chen did an excellent job. It was my fault for not expressing myself properly. The responsibility lies with me!"

"Now, I will speak, and you will listen."

He leaned forward slightly, his hands resting on the table. Looking at the main items on the A4 sheet, he cleared his throat and announced:

"First, base salary. For all administrative colleagues, we can't compare with other service industries. Since everyone has decided to enter the cultural industry track, our salaries will be directly benchmarked against the salary reports of top domestic companies, aiming for their 75th percentile and going up! You'll get paid according to your ability level, only higher, never lower!"

A collective gasp filled the hall. The 75th percentile! This means that out of a hundred people in the industry, your salary is higher than seventy-five of them!
Zhao Xiaochui didn't stop, continuing to drop bombshells:
"Secondly, benefits. Some large companies offer five social insurances and one housing fund, but our administrative staff are directly comparable to all technicians, with a top-tier six social insurances and two housing funds. The extra 'one insurance' is high-end commercial medical insurance that the company fully covers for you!"

"The company's annuity system for all front-line technicians is available. New employees should consult management or fellow technicians."

The last sentence is nonsense. Frontline technicians are the foundation of a relaxed and slow-paced lifestyle. No one dares to disturb them when they are busy and tired. Everyone will only consult management about this issue.

"Thirdly, and this is one that I value highly, we are canceling the brand experience bonus."

"..."

Zhao Xiaochui surveyed the quiet scene and explained, "A trial credit of 10,000 yuan is completely useless in Easy Slow Travel!"

"Easy and convenient access to the first floor without appointments is available to everyone. Every administrative staff member has one free appointment on the first floor every month; one free appointment on the second floor every quarter; and one free appointment for top-level technicians every year!"
All expenses will be covered by the company!

"Oh~~~"

As soon as Zhao Xiaochui finished speaking, suppressed cheers erupted from the audience.

He grinned, revealing a set of white teeth: "Everyone here is a participant in creating this brand. If you don't come and enjoy it yourselves, how will you know if our services and products are good or not? How will you brag to outsiders? So, this isn't a perk, it's a job requirement! If you don't come and enjoy it, you're not supporting the company's development!"

"By the way, Relaxing and Slow Travel currently has two top-level technicians: Ji Wenfeng on the first floor."

Zhao Xiaochui looked around and thought, "Hmm, that socially awkward person has no chance of being in this situation."

"The fruit technician on the second floor."

Dressed elegantly and beautifully, Guoguo smiled and stood up to greet everyone, receiving enthusiastic applause, especially from the young men present who took photos with great gusto!
"In terms of the treatment and management of some chronic diseases, the two master technicians are no less capable than me!"

(End of this chapter)