The Self-Cultivation of a Reborn Massage Therapist

Chapter 75 Taking a Step Forward

The technicians at the new store are not very experienced, and the positioning is also somewhat problematic.

The two investors had considered keeping the blind massage and SPA separate, but both businesses couldn't function without Zhao Xiaochui.

Downstairs, guests are allowed to come in lying down and leave standing up; upstairs, guests are allowed to come in flat and leave convex.

Both businesses need Zhao Xiaochui's support, so let's just have one store.

The blind massage parlor downstairs uses the main entrance, while the spa upstairs uses a private, customized passage and then takes a luxury elevator. Apart from Zhao Xiaochui's workspace, the two establishments are not connected.

Blind massage therapists may have no connection with spas, but spa customers are an important source of customers for blind massage therapists.

Because Zhao Xiaochui's massage programs are designed using professional techniques based on textbooks.

Aside from the full-body meridian relaxation which takes a full hour, other individual massages are around 20 minutes each. Just like the textbook says, if the acupoints, techniques, pressure, and frequency are all done correctly, the effect will naturally come out. Too long a time is actually not good.

As long as the downstairs service is effective, those high-end customers with chronic illnesses will come down from the second floor elevator and, without fail, turn the corner and get a massage package.

So you can imagine how busy Zhao Xiaochui has been during this period in order to ensure that this vision comes true.

Throughout June, this energetic young man was constantly rushing from one event to another.

I start by teaching the SPA girls after getting up; after breakfast, I customize massage plans. Textbooks are just the standard, but heat flow is the detail. By using the details provided by heat flow, the adjusted plan will only be more effective.

The chubby receptionist starts work at ten o'clock. The customers she selects take their places on the massage beds. Every day it's the same service, and everyone lying on the bed has the same symptoms.

Day 1: Frozen shoulder; Day 2: Cervical spondylosis; Day 3: Herniated disc...

Zhao Xiaochui, along with eight experienced technicians who were considered beginners, taught the new solution step by step.

Old Gu, Da Qiao, Gu Qiang, and the other eight were speechless, overwhelmed with indescribable shock and emotion.

They held their breath, afraid of missing a single word of Zhao Xiaochui's explanation, and focused intently on writing down every technique he taught them step by step.

When they heard the heartfelt praises from customers after their service, even the most oblivious of the eight realized that their lives were undergoing a transformative metamorphosis.

This is clearly a priceless inheritance! Any one of these techniques would be considered a closely guarded secret in the industry.

And this nineteen-year-old boy just shared his knowledge without reservation.

The chubby receptionist looked at the eight visually impaired technicians with a smile, thinking to herself: "Study hard, no matter how skilled you become, you'll still have to work for her."
The chubby receptionist understood that the child had never taken her advice and help for granted, but was repaying her in his own way.

Therefore, the journey is always a two-way street. Zhao Xiaochui's actions have driven not only the young women and veteran masseuses, but also the new massage therapists into a frenzy.

That's just how the work atmosphere is; if you don't fit in, you're really out of place, and you're not a qualified workhorse!

Look at your leader. He takes notes after serving every customer. After more than half a month, he has gone through a whole new thick notebook. He works so hard, who would dare to lie down?
…………

Zhao Xiaochui continued to work.

On June 20th, with multiple teams working day and night, the new store completed the pipe laying work for all the hard decoration projects.

The project has entered its final, crucial stage.

At noon, Zhao Xiaochui, having finished the new employee training, rushed to the site, where the elegant team had been waiting for a long time.

Without much preamble, the team members helped Zhao Xiaochui put on AR glasses.

"Let's begin."

As the elegant voice faded, Zhao Xiaochui's eyes lit up.

The virtual image first shows a luxurious elevator door. As the elevator door slowly opens, the SPA reception area comes into view.

The view is a spacious and tranquil scene of simple yet luxurious Chinese style.

The off-white walls look incredibly smooth, and the seamless construction eliminates any abruptness. Combined with a warm sheen, it establishes an elegant and understated tone for the space. The beige floor, its material indistinct, complements the walls perfectly, creating a harmonious blend of simplicity and elegance.

"The wall material used in the second-floor reception area is FUFINI micro cement, a leader in the global inorganic natural coatings field. It strictly complies with the environmental protection regulations of various countries and meets our requirements for immediate use."

The flooring uses French Gerflor Taraflex professional sports flooring, which is slip-resistant, shock-absorbing, has an antibacterial coating, and is easy to clean.

An elegant and detailed introduction came to my ears.

Zhao Xiaochui nodded and continued watching from the perspective of the AR glasses.

On one side of the space, an arc-shaped water curtain wall flows gently, the water as soft as silk, shimmering with tiny sparkles under the lights. Paired with brass grilles, the collision of metal and flowing water adds a touch of dynamism.

Background music started playing on the AR glasses, and the Jo Malone fragrance system activated in the viewpoint, with Zhao Xiaochui seemingly smelling a delicate cedar scent.

Hidden light strips diffuse along the contours of the micro-cement wall, blending with the warm light from several wall lamps. The light and shadow dance on the subtle texture of the wall, perfectly merging the elegance of Chinese elements with the understated luxury of modern materials. Every detail exudes a simple yet luxurious style.

"The lighting system was jointly designed and customized by our company and Qian Yuzhe Company. The reception area uses concealed light sources, with 2200K color temperature light strips washing the walls from the mezzanine upwards. The floor uses BEGA miniature floor lights, which only illuminate the step area, with the brightness strictly controlled at 3-5 lux, equivalent to the illuminance of a full moon."

“The walls of the SPA wet area are embedded with color-changing glass bricks from the German glass brand Borosil, which slowly switch between blue and purple light through the Traxon RGBW system, with a wavelength of 450-480nm, to simulate the light of the Seto Inland Sea.”

Gao Ya didn't care whether Zhao Xiaochui understood or not, and explained in great detail. As a designer, she had to tell the client where the money was spent.

"For the lighting system in the VIP rooms, we adopted a biological control scheme: the waiting area before the treatment uses the 'Morning Light Wake-up Light' designed by Luminance of Switzerland (color temperature 4000K, brightness 1000 lux for 10 minutes), and during the treatment, it is switched to the 'Melatonin Mode' (1800K amber light) from Bios Lighting of the United States."

"In addition, the room lighting will change according to the massage stage: preparation stage: the Artemide Tolomeo wall lamp is adjusted to 30% brightness (3000K). During the deep massage stage, the light gradually dims to 10% (2200K)."

The AR glasses provide a great user experience, and the team's confidence in showing this to Zhao Xiaochui shows that they have the capability to bring their designs to fruition.

Zhao Xiaochui stared, mouth agape, and blankly took off his glasses:

"Are these... necessary?"

Having anticipated his refined demeanor, she explained with a friendly smile:

"Ms. Chen Guifen had already explained that Mr. Zhao may only have an in-depth understanding of the profession of SPA technician, but did not have a correct understanding of the SPA industry."

Zhao Xiaochui nodded, agreeing with the statement. Luxurious decor, wealthy clients, and high-earning technicians were his impressions of the industry.

Before his rebirth, he also spent extra money to take an elective course called "Basic Skills of Traditional Chinese Medicine Meridian SPA," otherwise he wouldn't have rashly plunged into it.

"Top-tier spas utilize multi-sensory design, including visual (lighting), auditory (sound), and olfactory (fragrance), to guide customers into a state of deep healing—a comprehensive relaxation from physiological to psychological levels, even achieving effects similar to meditation or hypnosis."

This design is not simply about pursuing a sense of "luxury," but rather based on precise calculations grounded in psychology, neuroscience, and biological rhythms.

After giving a brief introduction, Gao Ya uttered the most crucial sales pitch:
"A survey of the SPA industry shows that stores with complete sensory design can have an average customer spending of up to 3.7 times that of ordinary stores, and the proportion of negative reviews saying 'not worth the price' has decreased by 89%."

“Then it’s settled!” Zhao Xiaochui said decisively.

Gao Ya nodded slightly, her smile unchanged: "Then the auditory system you insisted on..."

She simply couldn't stand the presence of two garish red bookshelf speakers in her design:

"Please rest assured, Mr. Zhao, I was also introduced by Ms. Yu. The procurement of the embedded hearing system will also be handled by that salesman."

"Then it's settled!" Zhao Xiaochui agreed without hesitation once again.

With an average order value 3.7 times higher, based on the previous pricing, that 'Madam Jiang' must have spent at least tens of thousands of yuan per visit, even without his intervention.

“Rich people…” Zhao Xiaochui signed the document Gao Ya handed him, muttering to himself, “Are there really that many?”

His elegant, gentle smile finally widened: "More than you imagine."

(End of this chapter)