Family Life Knows Everything.

Chapter 347
Chapter 27 Daily rights protection, saving your own interests
"Shopping coupons" is a common promotional method used by many merchants nowadays. Shopping vouchers cannot be exchanged for cash and cannot be given change, which has become a "rule" agreed by many merchants.However, consumer Zhang Guangzhi raised objections to this, arguing that this "rule" is an overlord clause and violates the legitimate rights and interests of consumers.

There are many shopping malls offering shopping coupons for promotion, and consumers more or less hold shopping coupons. However, there are many unreasonable regulations on the use of shopping coupons.Not getting change for shopping coupons is a very prominent problem.

Now almost all merchants adopt the method of "no change" in the handling of shopping vouchers.Many shopping mall managers think that there is nothing wrong with the handling of the supermarket. The supermarket organizes shopping coupons for promotional products, which does not violate the mandatory provisions of laws and administrative regulations.Customers participate in this activity voluntarily, so both parties should exercise their rights and undertake obligations in accordance with the coupon rules.What's more, the supermarket reminded on the back of the shopping voucher: "This voucher is not exchangeable for cash and does not provide change", which has fulfilled the obligation of notification.These managers also find it incomprehensible that customers are fussing about "1 yuan". They think that shopping coupons are given as a gift anyway, which is fundamentally different from cash consumption. Since consumers have already taken advantage of it, why are there so many demands? ?

However, according to the current legal regulations, shopping coupons are not gifts, and the stipulation that "this coupon will not be exchanged for cash and no change" in the "Instructions for Use" given by the merchant is a standard clause, which is the "Overlord Clause", which violates the "Consumer The relevant provisions of the Law on the Protection of Rights and Interests.

However, it often happens in real life that shopping coupons are not given change. Therefore, when using shopping coupons, you should pay attention to protecting your legal rights.

family life made easy

The reason why shopping malls like rebate coupons is that it looks very affordable on the surface. When you buy one product, you can get another product for free. It has indeed attracted a large number of customers and increased its popularity.However, because the use of rebate coupons is often restricted in one way or another, it actually increases the sales volume of shopping malls and increases people's actual expenditure.So don't trust merchants to return coupons.

(End of this chapter)