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Chapter 356 Is the owner responsible for the fall in the shop?
Fan Mou went to a restaurant to eat, because the waiter had just dragged the floor in the restaurant, and the floor was slippery, Fan Mou accidentally slipped and fell, causing his leg to be injured, so Fan Mou claimed compensation from the shop owner, but the shop owner argued: "This is entirely my fault. Due to caution, it has nothing to do with the restaurant", so according to the law, should the owner be responsible?
A restaurant is a public place for business purposes. After entering the restaurant and before eating, the consumption relationship between the customer and the restaurant already exists. If personal injury occurs at this time, the restaurant is responsible.A restaurant is a consumption place that provides consumers with an open service. When consumers enter the place for consumption, the process of receiving services has already begun.As an operator, a restaurant should fulfill its safety guarantee obligations to unspecified consumers who enter the place. This safety guarantee obligation is not limited to consumers who form a strict consumption relationship with them, but also applies People who are not shopping or consuming.

With non-slip carpets and warning signs of "beware of slippery roads", has the restaurant fulfilled its safety obligations?Of course not. Although the restaurant has anti-skid blankets and warnings at the entrance, it snowed heavily that day, and customers entered the restaurant, bringing a lot of snow into the restaurant. Only anti-slip blankets are installed at the entrance, which cannot guarantee the anti-skid effect of other places in the restaurant.Restaurants should be able to foresee unsafe factors. As an operator, they should use the utmost "caution" and "attention" to avoid danger and reduce accidents.The restaurant should clean the snow water brought into the store by customers at any time, instead of just setting up anti-skid blankets and warning signs at the door.

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Generally speaking, when a business operator causes personal or property damage to consumers due to faults such as imperfect facilities or negligence of precautions under conditions that are realistically possible, the business operator shall bear civil liability for compensation.Conversely, if the business operator has fulfilled the duty of sufficient care for safety under realistic conditions and still causes damage to consumers, the business operator's liability should be reduced or exempted.If neither the operator nor the consumer is at fault, the loss can be shared by both parties as an exceptional remedy in accordance with the principle of fairness.

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