Give you a company, see how you manage

Chapter 81 "Doing Things" and "Offending People"

Let me tell you a good way to get things done without offending others.The company recently appointed a veteran employee as executive director of a key business unit.This is a department that everyone recognizes as fierce competition and complicated interpersonal relationships, so the company leaders feel that only this experienced and seasoned employee is competent for this grassroots management work.But within two weeks after I took office, the supervisor came to me and complained, "Leader, this management job is not easy to do! It's really 'sad, heartbreaking, and hurtful'!" The mood is greatly understood. "Management" is indeed not an easy task.To put it simply, "doing things" means offending people, and "not offending people" means doing bad things. It's really a "dilemma"!And why didn't I worry about it for a while, until I "didn't think about food and tea", killed countless brain cells, and made countless gray hairs.

However, I finally "opened up" and figured out an irrefutable truth, that is, "How can a living person be suffocated by urine?" In fact, as long as we learn to "reverse thinking" and learn to "flexible", the world There is no such thing as "can't get it done".For example, we can ask ourselves: In many cases, are we too "preconceived"?There are many things, have we prematurely decided that "this matter is not going to work" before we have had time to think about the solution, and thus hastily chose to "give up"?Here's a trick for you.Please develop the habit: When you have any troubles, don't choose to give up easily. You can write down your troubles, treat it as a "subject", and then try to find various solutions that can solve this subject. "plan".Take the previous example as an example, you can not rush to the "conclusion" that "'doing things' must be equal to 'offending people'".

You can list the two items of "doing things" and "offending people" that seem to have some kind of internal causal relationship on paper respectively, and then think carefully about "is there any thing in the world that can 'do things' without 'offending people'?" What about people's solutions?" I believe that with your wisdom, as long as you don't give up easily, you will definitely be able to come up with a "best of both worlds" trick.Based on my experience, it is absolutely possible to "do things" without offending others (or "less offending others"), and it will never be a "dead move".There are three key points here: one is "good communication".As long as you don't show off too much, put on an "official air", and communicate with your employees regularly and in depth, I believe your employees will regard you as a "confidant".However, in communication, we must pay attention to the sense of proportion between "length" and "density".Generally speaking, current managers generally lack effective communication with employees.

Therefore, starting from reality, our managers should properly strengthen the "density", "concentration" and "length" of communication with employees.The second is "always caring".You must be good at discovering and grasping the "small opportunities" of "caring" employees in your life.Don't let go of any "small details" that may bring warmth and touch to employees.For example, cover the employee with your coat when he is resting; touch his hand and express concern when the employee feels cold; put a few small pills on his desk when the employee is sick..., There are too many such "little cases", as long as you are a caring person and have a pair of understanding eyes, you can get a lot of them every day.Remember, "people's hearts are made of meat." In fact, we Chinese are not difficult to "deal with" at all. We are the most emotional and easily moved nation in the world, but we are all "smooth donkeys": eat Soft but not hard.So, if you can smartly scratch the "softest" part of their heart, you can easily conquer the heart of any Chinese.

The "cost" of doing this is not high, and the effect is "extraordinarily good". It is really strange why so many managers would rather shout "management really hurts people" every day, and they can't let go of this "frame". such a simple thing.Give such a person three words: I can't carry it clearly.The third is to "give small favors".Remember, managers must "tolerate people", "lenient people" and "safety people" in order to make your subordinates "loyal to you" wholeheartedly and do things for you willingly.Therefore, if you can "repay grievances with kindness", help him when he is in danger or embarrassment, and take the initiative to create a "step" for him, he will thank you from the bottom of his heart.Find ways to make him owe you a favor, do him small favors, and you will be rewarded more generously.As long as you can do the above three points, you can achieve the following goals: First, make it easier for your employees to understand the management methods you want to implement, effectively reduce employee complaints, and reach a "consensus" on how to do things.Second, improve the execution ability of employees and improve the efficiency of doing things.

Third, and most importantly, even if you have to "offend" your employees or colleagues while doing something, you don't necessarily "offend" people, or at least it is possible to "offend" people less.This is a trick that can "do things" without "offending people".However, when implementing the above three points, we must also pay attention to a sense of proportion.The distance from employees should neither be too close nor too far away.Otherwise, even if you and your employees are "caring", you may not be able to do a good job.As the saying goes, "the law has no mercy".But in the management world, this theory may not work.Because there is a saying in China, "Kung Fu is beyond poetry".In fact, only those who know how to organically integrate "law" and "emotion", those who can achieve "law in emotion" and "emotion in law" can become real "constant victorious people". General".In a word: Don’t be afraid when encountering difficulties, as long as you don’t give up, as long as you are willing to use your brains and find ways to fully combine your "IQ" and "EQ" and bring them to the extreme, there should be no problems in this world. There will be many things that can stump you.Remember, "things" are the slaves of "people", "it is impossible for a living person to suffocate to death with urine".This is the truth that "nothing is difficult in the world, as long as there is a heart".

Believe me, as long as you give up the habit of "giving up", then all the process of "seeking a child" and "solving" will be a very exciting and enjoyable experience.You will be hooked on this experience.At that time, you can't help shouting to the sky: All difficulties, all troubles come, let me "solve" you!
(End of this chapter)