1000 Business Lessons Every Businessman Must Know

Chapter 93 Image cultivation: Bosses should pay attention to personal image cultivation (2)
First, avoid using unpleasant gestures.Putting your hands behind your back, pumping your fists or crossing your arms expresses anger, while pointing at someone is a sign of accusation.Playing with small objects with your hands in your pockets is impolite, distracting, and rude or fidgety.Wringing your hands means you're nervous.These gestures have hidden meanings, but most people don't realize they're making them.It is recommended that you watch videos of yourself, as you tend to behave much the same as you do in real life.

In addition, the proper use of gestures will have unexpected effects, especially when the boss is speaking in front of everyone.You have to pay attention to the natural movement, so that the gestures are consistent with the speech content?Don't hold up three fingers when discussing the fourth point.Clenched fingers and open palms indicate openness and sincerity; clenched fists have the opposite meaning, and sometimes even mean threats.

Experts suggest that when using hand gestures, the movement of the hands should be above the waist.When facing a large audience, the range of motion of the gesture is larger, and when facing a small audience, such gestures may be a little too strong.At the same time, pay attention to changing gestures to avoid repetition.

In conclusion, gestures are a form of signal language.We can communicate effectively and politely with people without saying a word.

775. Show Your Confidence and Demeanor

Standing is an integral part of a person's basic posture.Graceful and elegant standing posture is the starting point to develop the dynamic beauty of different textures and the basis of elegant manners.

When standing, there should be a sense of uprightness when viewed vertically, that is, the human body with the nose as the midline should be roughly in a straight line; when viewed horizontally, there should be a sense of openness, that is, the limbs and body should feel stretched; It should be roughly straight to the ankle bone.The standing posture of men and women should also form different styles.The men's standing posture should be resolute, free and easy, straight and upward; the women's standing posture should be solemn and generous, elegant and graceful.

When standing, avoid swaying from side to side, shrugging your shoulders, swaying left and right, and keeping your feet too far apart.When standing and talking, don't lean against the door, the wall, or the pillar. You can make some gestures with your hands according to the content of the speech, but not too many or too big, so as not to appear rude.When standing on a formal occasion, do not insert your hands into your trouser pockets or cross them on your chest, let alone make small movements subconsciously, such as fiddling with the corners of your clothes, biting your fingernails, etc. This will not only appear restrained, but also give people a lack of self-confidence and lack of confidence. The feeling of experience.A good standing posture should have a feeling of being straight, straight, and tall, and it is really stretched, straight, and handsome like a pine tree.

776. "Erlang's Legs" Are Not Randomly Upturned
When many men are sitting, they will naturally cross their legs.Don't ignore this action, it's very famous.

Sitting posture itself is a kind of body language, which can convey information to the other party. Whether the sitting posture is beautiful or not is an important factor affecting the impression.In life and work, sitting habits can reflect the education of the seated person.

The general requirement of sitting posture is comfortable, natural, generous and dignified.In daily communication, there are certain requirements for taking a seat and taking a seat.When seated, the movement should be light and gentle, natural and calm.Sit down lightly, do not sit down abruptly and make noise, and stand up dignifiedly.

"Erlang legs" is generally regarded as an unserious sitting posture, especially not suitable for ladies.However, this sitting posture is often used in daily life, but special attention should be paid to the two requirements of reclining the upper leg and pointing the toes downward. charm.

[-]. Improving inner image
777. Being Human and Being Kind
Even if you are a boss, you must be humane and be kind to others.Here are some ways to show kindness if you have to:

(1) When someone deliberately arranges to meet your schedule, you should make three times the effort to repay them.

(2) Even if you are the boss, you can take the initiative to open the door for your subordinates.

(3) When walking with leaders, elders or customers, try to walk half a step slower than them.

(4) If you are in a meeting, you might as well leave for a while, come out and tell your next date in person that you are going to postpone it for a while, and ask him to come to your office or conference room (a place that is more important than the lobby) to wait .

(5) Remind your secretary to be kind to everyone, not just those he thinks you like.

(6) When introducing yourself, say your name, don't think that everyone knows it.Remember people's names and use them consciously.

Some bosses feel that the more power and prestige he has, the less need he has to be kind.This view is wrong.The higher your status, the more people will notice and look up to you as a person.

778. Control Your Attitude
Attitude is expressed through your facial expressions, tone of voice, gestures, handshake, etc.Anytime, anywhere you come into contact with anyone, you will express your emotions.Drama skills can help you control the outpouring of bad attitude, but in general, your emotions will always show.

(1) Remind yourself to keep your attitude in check.

(2) Choose the attitude that best suits the situation and the people involved.

(3) Stick to that attitude, even if you don't like it.

(4) Change your attitude only when you have a need and a desire to do so.

(5) Be always aware and in control of your mental balance through your actions both physically and mentally.

The higher your status, the more important it is to control your emotions.Colleagues, leaders, subordinates and customers test you every day.They observe, study your attitudes, and often compare theirs with yours.By controlling your emotions, you can not only affect your work, but the work of others as well.

The so-called control of your attitude is to choose an emotion that suits the situation at the time.The more perfect leaders aren't always in a good mood, but that doesn't mean they let their bad moods go.

A relatively perfect business leader must be able to look at himself and his feelings objectively, and realize whether his attitude is effective for the people he manages at that time.

779. Good at listening to others
People who achieve success are often self-willed and feel that advice is harsh.Working in such an enterprise, people feel that there is a lack of democracy.In fact, often the democracy that people desire is not that we have to decide certain things, but that we want to hear my opinion.Analyzed from this perspective, the democracy that people demand is not necessarily the decision-making itself, but the ability for decision-makers to listen.But many bosses can't do this.They think that listening to other people's opinions is a waste of time, and that giving subordinates democratic power is tantamount to handing over decision-making power.

This is really a big misunderstanding.A businessman is shrewd, and a successful boss should be even more shrewd.A shrewd boss should understand a truth, that is: to listen to other people's opinions one more time is equal to an increase in income.

Many managers also have this experience. When an employee who feels that he has been treated unfairly asks you to comment, you only need to listen to him carefully. When he finishes talking, his mood will be much calmer. What decision did you make to resolve the matter.

This is just one of the great benefits of listening, there are two other great benefits of being good at listening: you make others feel humble; you learn more about things.

Everyone thinks their own voice is the most important and beautiful, and everyone has a desire to express themselves.In this case, the friendly listener is naturally the most popular person.If a manager can become a subordinate's listener, he can meet the needs of every subordinate.

As a boss, if you don't have the ability in this area, you should cultivate it immediately.The method is very simple, you just need to keep one thing in mind: Never speak until the other person stops talking.

780. Maintaining an appropriate distance from employees

If you are too distant from your employees, you will be accused of disengaging and alienating employees; however, if the relationship between managers and employees is too close, it will greatly reduce productivity.Because you are too close, employees will regard you as a child-like boss and may lose respect for you.

How far away from employees should be kept is indeed a problem that managers should pay attention to, and it is also difficult to deal with.

In any case, managers should not extend their relationship with employees to some intimate relationship.Also, you are unlikely to become their closest friend, unless you have a professional skill as a consultant, otherwise, you are taking a big risk.There is an invisible boundary around every human being, which cannot be crossed, a private boundary of life, an internal boundary of thoughts and feelings, which they do not want to reveal to others outside.You should try to make yourself and employees have some of the same interests, but you should limit the scope and extent of your interests.

On a day-to-day basis, you tend to be attracted to those you like.Likewise, those who like you are also easily attracted to you.We spend more time at work with people we like and get to know each other better, which brings us closer together.Therefore, you have to remind yourself often to prevent falling into an emotional distress.You have to learn to recognize this dangerous signal and hold back your steps.

Bosses should not get involved in the love and hate of their employees.When you walk in front of an employee you like, remind yourself to always ask about your motivations and avoid being too close to him or her.

781. Be a Passionate Boss
A dedicated boss, no matter what he is doing, in good times or bad, sees his work as a sacred calling and takes a deep interest in it.Leaders who are passionate about their work, no matter how difficult the work may be, will always proceed with a calm attitude.With this attitude, any leader is guaranteed to succeed and achieve his goals.Emerson said: "In history, there is no great cause that is not successful because of enthusiasm." In fact, this is not a simple and beautiful discourse, but an indicator of the road to success.

Enthusiasm is a state of awareness that inspires and motivates a leader to take action on the job at hand.And not only that, but it is contagious, and not only will it have a major effect on other enthusiasts, but all those who come into contact with it will also be affected.

Enthusiasm is to human beings what an internal combustion engine is to a locomotive; it is the prime mover of action.The perfect leader is the one who knows how to inspire the passions of his followers.

Successful business leaders know that enthusiasm isn't just an empty term, it's a vital force that you can harness to your advantage.Without it, you're like a trolley that's running out of power soon and could break down at any moment.

782. Be a Confident Boss
Confidence can overcome all difficulties.Napoleon Hill said: "Confidence is an irreplaceable antidote. Confidence with a sense of direction can make our every thought full of power. When you push your wheel of success with strong self-confidence, you can Climbing up the mountain of success without end."

Many bosses who are struggling in the shopping malls have this feeling. The torment of failure is painful, but they cannot achieve success like Alibaba said, "Open the door with sesame, open the door with sesame!", because there are always obstacles on the road to success full of thorns.So why do employees always like a confident boss?The reason lies in his charisma - self-confidence.In actual work, a boss will always encounter many problems, and in this case, should he retreat in spite of difficulties, or go forward bravely?All in all, employees look to managers to make decisions.If the manager is full of self-confidence to overcome all difficulties, he will forge ahead bravely.Just imagine, with such a confident boss, can the employees not have high morale?
As a boss, please never abandon your self-confidence, because a person who does not "trust" his "heart" and spiritual power, who does not know how to love himself, and who does not respect himself and others will not achieve anything.Only when confidence is integrated into the mind and the subconscious mind is transformed into a powerful spiritual force, can one achieve success in the field of infinite wisdom, become an outstanding management talent, and become a boss who is popular among employees.

(End of this chapter)