Chapter 383
“So? Or what you said just now. Didn’t you say this?”
The expressions of these two people have completely changed.
Especially after I heard my own voice from Su Ye’s phone recording.
“This…Guest, I…”
Su Ye didn’t bother to talk to this waiter. This kind of people didn’t deserve to talk to himself. Just a glance, they felt that their eyes were dirty.
“Okay, I don’t want to communicate with you, please call your manager out. I believe the manager will definitely be able to help deal with this matter.”
As soon as I heard that the customer was looking for the manager, the two waiters knew that something was wrong, and for a while, they must have said that they were not good.
In this way, the simple thing is to deduct a little performance. If it takes a little more effort, maybe the two of them will have to leave behind.
“Guest, I’m so sorry, we really didn’t mean to say that yours is not. It’s us…”
Su Ye stopped the explanation of two people who wanted to express their thoughts, “Sorry, I don’t want to listen to your explanation, please let your manager or person in charge come over, I want to ask. If you want to withdraw from your ssvip, you need What operating procedure ¨‖.”
Both of them were stunned right now!
When this ssvip was completed yesterday, all the staff in the restaurant were happy.
The reason is very simple. The membership package is almost hundreds of thousands, and few people can give such a large sum of money casually.
But someone is willing to spend money. And their performance for the month was full. Just because of this member.
But now if this member is to be cancelled, it is not a personal welfare issue, but everyone in the entire restaurant will be implicated.
The two waiters were so scared that they didn’t know what to say, so they just asked the person in charge to come over and help deal with the matter.
Soon, the movement here also caused the person in charge to come over soon.
The person in charge here is a man in his forties. The suit and leather shoes look like an elite.
“I’m sorry to be late. Hello, distinguished guest. I’m Zhao Liang, the manager of the restaurant. I don’t know how I can help you?”
Zhao Liang was also urged to come over, and he probably understood what was going on on the way.
This member is also closely related to his own performance. If this VIP is really cancelled, it is really done, and he will also be affected.
“¨ “Oh, it’s like this, your employee, behind his back, said that my spouse and I were criticizing me. In addition, because I was too disappointed with your restaurant, so I decided to revoke your membership. I read the statement. If you think it doesn’t If appropriate, within half a month, one-tenth is deducted and then automatically withdrawn, does that mean?”
Su Ye probably took a look at this yesterday, and originally thought it was useless, but it was counterproductive. Who would have thought that something that was supposed to be (is it) fixed has actually happened so much.
And all of this originated from this no-brained waiter.
And Zhao Liang is also anxious now, he is even more complaining about the no-brained waiter, especially when he heard the conversation between his two employees from the oblique side of Su Ye.
Don’t talk about the VIPs, just change to someone else, and I must be unhappy in my heart after encountering these things today. .
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