Wandering in the vast darkness
Chapter 83 Another Designated Order
Chapter 83 Another Designated Order
Yu Wenhao, who was supposed to finish get off work at 6:00, arrived at the company gate at 6:10 with food in his car. An order came in, and Yu Wenhao took it, but after looking at it carefully, he couldn't help but frown.
Another order with a designated driver.
In the past, when Yu Wenhao received such orders, he would feel a surge of joy, knowing that a loyal customer hadn't forgotten him and had specifically requested him. But today, upon receiving such an order, Yu Wenhao began to worry, wondering if it would be like what happened last night with Bianbian and Jianjian—they would come to his car to do a live stream. This kind of thing is something that can happen once, twice, but not a third time—no, not even twice.
If you all give up, I'll be left starving.
In the afternoon, Xiao Xie from the technical department ran over with his phone, opened a short video, and showed it to Yu Wenhao. Yu Wenhao immediately recognized it as the video from last night where Bianbian was crying and complaining about how difficult life was for her in the city and how she couldn't go back. She said she couldn't even keep lying to herself anymore.
Xiao Xie pointed to Yu Wenhao behind the flat-faced man and asked, "Director Yu, is this you?"
The video wasn't the full live stream, but just this short segment of crying and complaining. Most viewers didn't know the live stream's theme was "Traveling with Master Yu," so many comments asked where this was, who this person was, and who the man in the background was.
Xiao Xie saw it and, haha, realized it was our Director Yu! So she grabbed her phone and ran over.
Yu glanced at Xiao Xie and said, "How could that be? Am I that ugly?"
Xiao Xie laughed and said, "It is ugly, but I don't believe it's such a coincidence that it happened in Hangzhou and I got into your car. But, living in Hangzhou is really not easy! Watching this video, I almost cried. Director Yu, aren't you moved?"
"No, no, they're going to livestream me," Yu Wenhao said. "Their phones are all pointed at me, and they're also shining lights, those circular lights, at me. How am I supposed to drive properly? How can I not be distracted? This, this might even pose a safety risk."
Yu Wenhao originally wanted to ask if it was possible to directly block her name on the platform, but then thought it was unlikely. Even if it were blocked, she wouldn't be able to do her normal business. Yu Wenhao asked:
"Live-streaming you? Why would they live-stream you?" The customer service representative was also puzzled.
"Master Yu, you can refuse their live stream."
The customer service representative thought for a moment, then greeted Yu, "Mr. Yu, could you talk to the customer and ask them to cancel the order? That's the only way. Goodbye."
Yu asked a series of questions, and the customer service representative thought they made sense, but he couldn't think of any good solutions, so he could only say "this, this..." a series of "this".
"What the guests do for a living is irrelevant to us. All we need to do is provide them with excellent service during their trip."
Yu Wenhao looked overwhelmed; it seemed the live stream had already started before they even got on the bus.
"They do live streaming," Yu Wenhao said.
Only in situations like yesterday's, where the first customer exceeded the platform's ten-minute waiting time and the customer hadn't arrived after two phone calls, could the driver cancel the order. This is called a no-fault cancellation and won't result in points being deducted. Also, unless the customer cancels the order themselves, you won't be penalized.
When Yu Wenhao drove up to the three classmates, he slowed down. One of the girls, presumably the one with the sweet voice, waved to Yu Wenhao from a distance. The boy was taking pictures with his phone, both of the girl and of Yu Wenhao's car as it slowly approached, while saying something.
"In this situation, if I cancel this order now, can it be considered a no-fault cancellation?"
"Touched? I'm way past the age of being touched."
When the guest saw the words "Media College" at the entrance of the School of Media on Xueyuan Street, Yu Wenhao felt even more that something was wrong. It was all over; it was almost certain that the two would be flat and pointed again.
If you accept an order on the platform and then cancel it, you will lose 20 service points. Drivers with low service points will be restricted from receiving orders; meaning that if someone hailes a ride and there are several cars nearby, the system will automatically choose the one with the highest service point. For ride-hailing drivers, service points are their livelihood.
"Oh, you're Master Yu."
"My surname is Yu, I am..."
Yu Wenhao sighed and silently prayed, "Thank God, I don't want to be touched, I just want business. Please don't give me another pair of flat and pointed ones, okay?"
"That's impossible," the customer service representative stated definitively. "This is automatically determined by the system. Your actions will definitely be considered responsible by the system."
"Can I cancel this order?"
"Damn, this call was a complete waste of time," Yu Wenhao thought to himself.
After hanging up the phone, Yu started the car, drove forward to Desheng East Road, made a U-turn under the overpass of Desheng Expressway, and returned along Wenze Road, then turned right onto Xueyuan Street.
Yu Wenhao tiptoed and sped up. When he reached the intersection of Wenze Road, he didn't turn around to drive towards them. Instead, he turned left onto Wenze Road and then pulled over.
"Many people below were very moved, saying that what she said seemed to describe themselves. Hey, Director Yu, how come you can't empathize?"
He had just hung up the phone when another call came in. Needless to say, it was from those three people again, and Yu Wenhao answered it.
The customer service representative glanced at Yu Wenhao's name, the newly added star rating, and the notification reward, and understood. The representative said:
"Sure," Yu Wenhao said. "If you gave me a thousand yuan right now, I'd be moved too. I could be so moved I'd cry, even louder than her. Want to try?"
Xiao Xie glared at him, pouted, and said, "I'm ignoring you." Then she left.
A sweet female voice said, "Master Yu, I'm the customer who called your car. Where are you?"
"Then what do you suggest I do?"
When he arrived at the entrance of the School of Media and Communication, he saw a man and two women standing on the opposite side of the road. Their equipment was even more complete than that of Bianbian and Jianjian. One of them was holding a tripod and a ring light. If they weren't doing a live broadcast, what else could they be doing?
"How can I refuse? I'm driving, and they take out their phones and start filming me without warning. Can I yell at them or curse at them? If they complain, I'll get points deducted from my license. Or can I just take their phones away and stop them from filming? Besides, she's a young girl. If I do that, she'll say I'm harassing her, and I'll end up in the police station."
"Yes, yes, what should we do? I've seen them. They're holding cell phones and lights."
Yu Wenhao dared not cancel the order, so he had no choice but to bite the bullet and drive to Xueyuan Street.
Yu Wenhao sighed inwardly and said, "Almost there, almost there, I'll be there soon."
Yu took his phone off the shelf in front of him and called the platform's customer service, asking:
Thank you to "A Different Mood for Reading" and "Brokeback Mountain" for the donations! Thank you to "Tianyun13 Clan" and "Firecloud0406" for the monthly tickets! Thank you for all the recommendation tickets and reads! Good evening everyone!
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