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Chapter 55: Where there are people, there is a martial arts world
While Shen Mo was laying the groundwork for the Eastern Region, things were not going smoothly in the other two major regions as well.
Su Wanqing faces the greatest pressure in the East China region. Several traditional real estate agencies in Shanghai and Hangzhou, whose key personnel have been poached, have launched a joint boycott and smear campaign that has escalated.
Not only did they spread rumors online, but they also organized people to impersonate customers, cause trouble at Anjia Tianxia stores, maliciously skip out on contracts, and even harass landlords and tenants who had already signed contracts.
Although Su Wanqing was well-prepared, she took multiple measures, including calling the police, sending lawyer's letters, and collaborating with the media for positive publicity. However, this kind of thing takes up a lot of energy and also damages the morale of front-line sales staff.
What troubled her even more was internal management. With rapid expansion, the quality of newly recruited employees varied greatly. Although she had lured in a few key personnel with high salaries, training the staff would take time.
A newly opened branch in Hangzhou almost caused a dispute because a second-hand housing transaction had a major flaw due to the new staff's lack of operational experience and weak risk control awareness.
Although the matter was eventually settled with compensation, it also exposed problems with inadequate training and management.
Instead of complaining to Lei Guoliang, Su Wanqing revealed the resilient and ruthless side of her personality.
On the one hand, she used stronger legal means to fight back against malicious competition, and even used certain channels to inadvertently reveal some of the opponent's unsavory secrets to the opponent's core customers as a countermeasure.
On the other hand, she suspended some of the new store expansion plans in non-core areas and focused her efforts on the rectification of existing stores and the strengthening of training for new employees, personally overseeing the training system and the standardization of risk control processes.
She knew that if the foundation was not solid, no matter how tall the building was, it would still be a dangerous building.
Han Mei encountered a different kind of rebuff in the North China region.
Some local forces in Beijing and Dalian are quite dissatisfied with the rampant growth of outsiders like Anjia Tianxia.
Although they dare not do anything openly, they always encounter some inexplicable little troubles in terms of acquiring housing resources, cooperating with property management companies, and even business and fire safety inspections.
Han Mei's approach to dealing with situations is highly distinctive: she drinks when she should, acts like a brother when she should, and makes appropriate concessions on matters of principle, but she never yields an inch.
She and her team persevered, using the most grassroots methods to work their way up from property management companies to neighborhood committees, gradually winning the recognition of some locals through solid transactions and reliable services.
However, this process was more time-consuming and labor-intensive than expected.
Lu Chaoyang compiled the difficulties in each region into a briefing and sent it to Lei Guoliang's desk.
Lei Guoliang carefully read through the document and was not surprised by Su Wanqing's setback; in fact, he felt somewhat relieved.
She was undergoing the trials and tribulations of a true regional general manager. Regarding Han Mei's situation, he issued a note instructing Lu Chaoyang to allocate funds from special expenses to support her in necessary social interactions.
As for Shen Mo, he hasn't been involved in the affairs of Dongguan for the time being, and is waiting to see how things develop.
He knew that these problems were all necessary growing pains.
Anjia Tianxia is transforming from a speedboat driven by its founder's personal vision and capital into a giant ship driven by its systems, team, and brand. This process will inevitably be bumpy.
The changes in the Sanskrit pronunciation are subtle yet very real.
She no longer just stayed at home; she went to the headquarters office on time every day to learn from Lu Chaoyang and handle specific matters such as personnel files, payroll calculation, and administrative procurement.
She studied very diligently, taking several notebooks full of notes. When she encountered something she didn't understand, she would either look it up or humbly ask Lu Chaoyang or the relevant department head for help.
She attended every management course at the night school, and although some of the theories sounded confusing, she forced herself to digest them.
She also volunteered to join the weekly meetings of the Anjia Tianxia website project team. Although she mostly just listened in and took notes on the unfamiliar technical terms and development progress, she tried her best to understand this future thing.
Lu Chaoyang noticed her efforts and would occasionally mention it when reporting to Lei Guoliang: "Miss Ji is making rapid progress and is very dedicated."
Lei Guoliang usually just nods and doesn't comment much, but in private, he will inquire about Ji Fanyin's learning progress and occasionally offer a word or two of advice.
However, beneath the calm surface, the first subtle crack appeared unexpectedly.
One afternoon, while sorting through the staffing expansion applications submitted by various regions, Ji Fanyin discovered that in an application submitted by Shen Mo in the South China region, the salary budgets for several positions were significantly higher than those for equivalent positions in other regions.
There is also a special assistant position with a vague description, but the salary is ridiculously high.
She remembered that Lu Chaoyang had mentioned that the salary structure for each region should be within the framework of the headquarters, and special positions should be explained separately.
She hesitated for a moment, but being responsible, she followed the procedure and raised questions about the application on the internal OA system, requesting the South China HR to provide further clarification. This was originally a normal internal process.
However, less than an hour later, her landline rang. It was Shen Mo calling, his voice still elegant, even with a hint of a smile: "Little sister Fanyin, are you busy?"
I saw your comments on our district's application. My sister is becoming more and more professional; she reviewed it very carefully.
Ji Fanyin quickly said, "President Shen, I'm just following procedure..."
"I understand the process." Shen Mo interrupted her, his tone still gentle, but the meaning behind his words made Ji Fanyin's heart tighten: "However, this special assistant position was specially approved by President Lei beforehand, to help me handle some... special resource connections and high-end client relationships."
Salaries are determined based on the market's criteria for exceptional talent. For the other positions, the South China market is highly competitive, and the salaries are not competitive; we can neither attract nor retain talent.
I verbally reported these situations to Mr. Lu before, but he may be busy and hasn't synchronized them into the system process yet.
"Little sister, do you think we can approve it first? I'll have HR provide you with more details."
Ji Fanyin gripped the microphone, her palms slightly sweaty. She understood the implication in Shen Mo's words: Lei Guoliang knew about this, and Lu Chaoyang knew about it too. You're a newbie who follows procedures, so don't cause trouble.
"I...I'll check with President Lu," Ji Fanyin said softly.
"Of course. It's a good thing that my sister is so diligent," Shen Mo said with a light laugh, then hung up the phone.
Ji Fanyin sat there blankly for a while, feeling a surge of grievance and helplessness.
She followed the rules, but it seemed she had done something wrong. She went to find Lu Chaoyang, who looked at the record, adjusted his glasses, and calmly said, "President Shen did mention to me that there was a special talent being brought in with a specially approved salary."
According to procedure, she should provide a written explanation. I'll speak to General Manager Shen and have her provide the necessary documents. You did nothing wrong; procedure is procedure.
Although Lu Chaoyang assured her that she was following the rules, Ji Fanyin's newly established confidence in the workplace and its rules was easily shattered by Shen Mo's phone call.
For the first time, she felt so clearly that in Lei Guoliang's empire, there were more complex emotions and powers beyond the rules.
She returned to her seat dejectedly, staring at the complex forms and processes on her computer screen. For the first time, she felt a sense of bewilderment about this world she had been trying so hard to integrate into.
Over the weekend, Lei Guoliang, having a rare free time, took Ji Fanyin to the beach to relax. Ji Fanyin nestled beside him, watching the waves, and suddenly asked softly, "Guoliang, am I really stupid? Can't I do anything right?"
Lei Guoliang put his arm around her shoulder and said, "Why are you suddenly saying that? You did a great job."
Ji Fanyin briefly recounted Shen Mo's phone call and application, her tone tinged with confusion and a barely perceptible hint of complaint: "I followed your instructions and the procedures exactly... but President Shen..."
After listening, Lei Guoliang remained silent for a moment, looked at the sea and sky blending into one in the distance, and slowly said, "Fanyin, wherever there are people, there is a world of intrigue, and the same goes for companies."
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