The customer service of "Tuanmei" has been rated as the best service team by the people for its high service quality and good service attitude.
On this day, the customer service department of "Tuanmei" received a call.
An elderly aunt said that she wanted to order some vegetables and fruits.
But the aunt's voice was a little slow and panting, and her breath was still a little weak when she said the address.
But before the address was finished, the phone went silent.
After waiting for a long time, the phone was hung up.
The customer service staff called back again, showing that no one answered.
I thought it was just an ordinary phone call that didn't answer.
But the customer service staff who answered the phone still kept an eye out.
After reporting this matter to the leader, the leader's instruction is to call back again.
Still no answer.
The leaders also felt a little abnormal.
I contacted Gao Qilan again to reflect on this matter. After listening to the whole process, Gao Qilan still felt that it was necessary to get in touch with this aunt who hadn't been in contact with her.
In view of her older age, Gao Qilan felt that it was necessary to determine her location through their group's positioning system.
After exchanging information with Gao Qisheng, Gao Qisheng agreed with Gao Qilan's idea.
So he used technology to determine the location of his aunt, and then called the police.
When the police arrived, the aunt had indeed fainted on the ground due to hypoglycemia.
After being sent to the hospital for rescue, fortunately in time, the aunt was fine.
After the aunt got better, she sent a pennant to the customer service of "Tuanmei", thanked her vigorously on TV, and even published her thanks in the newspaper.
"Tuanmei" under Longsheng Group once again made its C debut.
"Dad, look, Tang Xiaolong."
Meng Yu pointed to the news that Longsheng's customer service rescued people in time, and Tang Xiaolong's camera flashed by.
"Look at Dad's eyes. He has long been optimistic about Tang Xiaolong."
"Tang Xiaolong's enterprise is really booming now."
"But I'm afraid that the tree will attract the wind."
"Oh dad, you know Tang Xiaolong."
"The character is easy to walk and the way is upright. Even if it really attracts the wind, as long as the tree has a deep root, it will stand still if it is blown by the wind."
Meng Dehai smiled, his girl can really speak.
An Xin on the side was unhappy, took a mouthful of food and "hummed" and turned his head away.
"Our Xinxin is also the best."
Meng Yu hurriedly touched An Xin's shoulder to comfort her.
Seeing this scene, Meng Dehai knew that it would be their world next.
Quietly, Mimi took a big tea mug and sat aside to watch the news.
Due to the timely call back from the customer service of "Tuanmei", the elderly living alone fainted and rescued in time.
The city rated the "Tuanmei" customer service group and the customer service that answered the phone that day as a moral model.
And awarded a certificate of honor.
On the day the award was presented, Mayor Meng personally presented it.
Before going on stage, I ran into Tang Xiaolong, and he praised him wildly again.
He also told him that the city was preparing to select "Excellent Entrepreneur Representatives" and asked him to sort out their Longsheng materials as soon as possible.
Tang Xiaolong nodded repeatedly.
Since the customer service keenly discovered the problem of the elderly living alone hanging up the phone accidentally, Tang Xiaolong began to think about the life of the elderly living alone.
In the previous life, his neighbor's two children were working hard in other places.
Every Chinese New Year, I have time to go home.
Usually there is only one old man.
My wife passed away many years ago.
There are many inconveniences in daily life.
而这种情况仅依靠社区工作人员定期内,部,发,书/群:9'8"0'2,0"5?8,5:6的上门走访才得以稍微缓解。
But in the world we live in now, relying on public welfare teams to take care of the elderly living alone cannot really solve the problem.
At the same time, Tang Xiaolong discovered the business opportunities in it.
If we can unite with our previous nursing home and combine the problems of life and communication for the elderly living alone, we can form a service industry chain with the elderly living alone as the core.
It not only solves the problems of the elderly, but also brings new economic benefits to Longsheng.
To this end, Tang Xiaolong set up a special service team for the elderly.
There are those who take orders to deliver vegetables and fruits to the door, some who specialize in chatting and communicating with the elderly, and some who accompany the elderly to the hospital for check-ups.
There are all kinds of services.
But this money needs to be paid by the elderly living alone.
If it is a group of elderly people with special difficulties, they can apply to live in Tang Xiaolong's nursing home for free.
In this way, Tang Xiaolong won the favor of the elderly group again.
Although all services for the elderly living alone need to be paid, the elderly have no complaints.
On the contrary, the old people are very happy and relieved that someone can notice their psychological feelings.
Tang Xiaolong also built a "Reemployment and Entrepreneurship Center for the Elderly" in the nursing home, aiming to provide a platform for the elderly to realize their personal value.
And the elderly are quite willing to accept such a platform.
Some old people have practiced calligraphy for many years, some old people are keen on studying all kinds of antiques, and some old people have a lot of experience in growing flowers.
Tang Xiaolong encouraged them to set up training courses as long as their energy can support them.
In this way, the money spent by the old people is earned back in another way.
For a while, Tang Xiaolong's nursing home was very lively.
Longsheng became Jinghai's first wave of service companies.
Many enterprises, even if they listen to the wind, will also follow suit to engage in the service industry.
But no matter how hard their team tried, they couldn't catch up with Long Sheng.
Chapter 130 Six
Tang Xiaolong's Longsheng Group also discovered this problem.
Simply started a training course for the service industry.
For example, the service team facing the elderly living alone, or the customer service team of "Tuanmei".
Tang Xiaolong started selling training courses.
If a company wants to enter the service industry, it needs to study in Tang Xiaolong's training class for a period of time. After learning this service model, it will start its own service industry.
For a while, Longsheng became the "leader" and "leader" of Jinghai's service industry, and many enterprises flocked to Longsheng's service training courses.
Only when every enterprise does its best can it promote a virtuous circle and development of society.
But some shareholders within the Longsheng Group questioned Tang Xiaolong.
They think that selling service courses can only be a short-term profit. When everyone learns how to do it, this course will not be popular.
Tang Xiaolong did not refute them, but just told everyone that there will be great development momentum in the future.
As always, people can't guess his thoughts.
Tang Xiaolong used the QQ online communication platform to record training videos and send them to training classes.
Because of the novel form and rich dry goods, more and more companies have embarked on the road of paid learning.
Tang Xiaolong also made a fortune for this.
But it has not waited a few days for the development of the entire Longsheng Group in the new field.
An Xin brought a few colleagues to find Tang Xiaolong.
Someone reported that Tang Xiaolong was suspected of fraud.
Now, it was Tang Xiaolong's turn to be covered up.
"Mr. Tang Xiaolong, please cooperate with our work."
"Cooperate, cooperate, and cooperate well."
Tang Xiaolong knew An Xin very well.
Even if he helped bring things together between Meng Yu and An Xin, when the case came up, An Xin would remain stern and calm.
But when it comes to cheating, Tang Xiaolong really didn't think of where he cheated.
But for now, let's just see what An Xin wants to ask.
"Does your group have door-to-door services for elderly people living alone?"
"Yep."
Tang Xiaolong remembered that when they met An Xin last time, they were still talking and laughing, but now they are facing each other across a table, and An Xin still has a straight face.
"Is there a fee?"
"Accept. But it depends on the situation."
"If you can afford it, we will also provide nursing home services accordingly. There will be a new re-employment platform in the nursing home, so that these elderly people can earn money back."
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