The richest man starts with a blind box

Chapter 339 How is this black?
"Brother-in-law, is this too harsh? I am worried that many merchants will be scared away by us when they come in, and they will have to seize the funds for a month. After hearing this clause, many merchants will not accept it!" Leng Zhiruo said worriedly.

"That's true!" Huang He scratched his head. If this policy was announced directly, it would indeed greatly affect the merchants' willingness to settle in.

"Then do you have any good ideas?" Huang He suddenly turned to Leng Zhiruo and asked, although he could not think of a solution to the problem, but Leng Zhiruo is now in charge of the entire Jiangnan Mall business.

Jiangnan Mall is a part of Jiangnan Group's three worlds of heaven, earth and man. The most important thing is that Huang He can't be entrusted to other people at all. After thinking about it, his wife is naturally the most reliable.

Moreover, Leng Zhiruo has been tempered after the business experience of Jiangnan Blind Box, at least she is much better than Leng Zhimeng, who is still a little ignorant and has a childish personality.

Therefore, Huang He transferred Leng Zhiruo to be in charge of Jiangnan Mall, and as for Jiangnan Commerce, he handed over to Liu Xiangjiang and Zhang Yingguo to be in charge together.

These two people were one of the Four King Kongs back then. Speaking of which, the life of the Four King Kongs is even more different now. Shen Yuequn cannot leave his hometown, so he is in charge of most of the Jiangnan Group's business in the Northeast. Shen Yuequn was transferred to be the vice president of Jiangnan Commercial, but was rejected by Shen Yuequn.

Liu Xiangjiang has always been Huang He's confidant and currently Huang He's most trusted outsider, so after Leng Zhiruo was transferred to be in charge of the business of Jiangnan Mall, he officially became a full-time employee and became the president of Jiangnan Commercial.

Zhang Yingguo had always been in charge of the business in the south, but after he got the order to be transferred to the vice president of Jiangnan Commercial, he simply handed over his original business to someone else and came over to be the vice president.

As for Jia Sangu, he has already half-leaved from Jiangnan Group at this time. When Jiangnan Blind Box was expanding commercially, Jia Sangu chose to start his own business and became a distributor under Jiangnan Blind Box. Some other industries that belong to themselves have become their own bosses.

Although it has been the general distributor of a province, it has been decoupled from Jiangnan Group.

The relationship between Liu Xiangjiang and Zhang Yingguo was actually not good, and they didn't like each other, so Huang He was very relieved to hand over the company to these two people.

When reading various historical stories in the previous life, every time he saw the emperor put two discordant people together to handle affairs, and the incident was completely ruined, maybe the whole country was ruined, Huang He felt very stupid , Isn't it good to have two people who work together, this is not putting the cart before the horse.

However, after Jiangnan Group set up such a huge stall, Huang He understood that two guys with good relationships must not be allowed to be the deputy, otherwise, it won't be long before everyone in the company becomes someone else. ah.

It's not that Liu Xiangjiang or Zhang Yinghui stole the company's property, it's just that individuals have ambitions and want to start their own businesses.

Suppose that one day Liu Xiangjiang raises his arms and wants to start his own business, and then takes away almost all the backbone of Jiangnan Commercial. Although they have not embezzled any property of the company, once these backbones are taken away, Jiangnan Commercial will basically lose their money. Disabled.

So it is still necessary to let two people who are not dealing with it pass, so that the company will not be controlled by one person.

As for whether the struggle between two people who don't deal with each other will destroy the entire company, that depends on Huang He himself.

In the hands of Mingjun, such as Zhu Yuanzhang, even if the various factions under his command are fighting endlessly, he can still firmly control the court situation and kill whoever he wants. .

Of course, if such a relationship falls into the hands of a faint king, then the family and the country will never have peace. Whether it is Sun Chengzong, Sun Chuanfang, or Hong Chengchou, they will all be killed by pig teammates without a place to bury them. In the end, the whole country will also die. Gone.

Keke, it's a bit far away.

"I have it!" Leng Zhiruo said suddenly, startling Huang He.

"How many months have you been?" Huang He asked with a smile.

"No, I said there is a way!" Leng Zhiruo's expression changed slightly, but she quickly covered it up and said, "My idea is that we have to give the right of evaluation to the buyer!
"How to say?" Huang He's expression moved slightly, this Leng Zhiruo, is she going to release that big killer weapon!
"This is what I think. After the buyer completes a transaction, he can evaluate the seller's product. The evaluation is divided into positive and negative. If it is positive, we can give the seller a nice title. or something, and then display it to let all customers know that this is a store with a lot of good reviews.”

"If it is a bad review, we can use it as an excuse to lower the ranking of the merchant and reduce the chance of exposure and recommendation."

"Of course, if the merchant is willing to negotiate with the buyer, provide satisfactory service, and let the other party cancel the bad review, then it can be restored!" Leng Zhiruo said.

"This guy, actually tossed out the system of good reviews and bad reviews!" Huang He muttered inwardly. He had almost prepared this system, but Leng Zhiruo unexpectedly revealed it.

Forget it, let's take this as Leng Zhiruo's credit, she just needs credit and achievements to suppress the situation.

However, her idea was still too simple, Huang He just asked indifferently, "If someone maliciously writes a bad review, or maliciously competes between stores, and finds a way to give a bad review to the opponent, then what do you say?" How to solve this problem?"

"This..." Leng Zhiruo froze for a moment, then thought hard for a long time, but couldn't think of a solution.After all, when faced with things like bad reviewers in future generations, even Taobao can't figure out a perfect way to deal with them, and the merchants can only toss about them.

But at that time, the Taobao family had a big business, and no matter how miserable the merchants were tossed, it didn't matter to Taobao. Anyway, there were no shortage of such merchants.But now that Jiangnan Mall has just started, it can't be so harsh on merchants.

However, merchants cannot be allowed to ignore buyers and reduce the shopping experience of buyers.

"Actually, just go back to what I said before about the seizure of funds!" Huang He said lightly, "The existence of good reviews and bad reviews is necessary, but the impact of bad reviews should make the merchants feel pain, but not too much. To the extent that businesses cannot operate."

"So once there is a bad review, then postpone the payment time for one day. This time can be accumulated endlessly. If there are 1000 bad reviews, then wait 1000 days before making payment."

"There is an advantage in this way, that is to boil the frog in warm water. At the beginning, the payment is only postponed for a day or two. The merchant will not feel that there is anything, and will not be scared away by this sudden positive and negative review policy."

"After the merchants have delayed payment for more than ten days, they will experience the embarrassment of having a large amount of funds seized. At that time, these merchants will try their best to eliminate the bad reviews, and they will naturally understand. , how should I cater to buyers.”

"In addition, the store itself needs to develop a set of credit ratings, so that customers can understand that this is a high-credit online store as soon as they see the store's rating icon, and the negative reviews themselves will also affect the credit rating. , to further let sellers understand the importance of maintaining good reviews.”

"As for the large number of negative reviews, we need to intervene. If the merchant feels that he has been maliciously posted negative reviews, he can complain to us, and our customer service will specifically ask these customers who have posted negative reviews. , to investigate whether these customers have really received a bad consumer experience."

"With this two-pronged approach, I believe it can basically maintain the reputation of Jiangnan Mall among buyers, and at the same time, it won't directly scare away most of the sellers!" Huang He synthesized the experience of later generations and gave such a plan.

Well, Huang He will never admit that he is greedy for the funds stored in the account that Jiangnan Mall has delayed paying in the future, well, he is definitely not greedy for the money.

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Since mid-April 2003, the masses have found that their lives have been surrounded by two things, one is to fight against QY, and the other is to shine a sword.

In the days of fighting against QY, many people relied on the bright sword to live their lives, watching TV every day and waiting to watch Li Yunlong.Some people watch the last few episodes of Bright Sword on CCTV the first day, and then go back to Hunan Satellite TV to watch the first few episodes of Bright Sword. Anyway, it’s right to watch Bright Sword anyway.

It’s just that such days passed quickly, as Xu He analyzed before, due to various reasons, the progress of CCTV was gradually equaled by Hunan Satellite TV, so everyone unified the viewing time and went to Hunan Satellite TV to watch the sword, after all Not everyone is willing to stay up until the early hours of the morning.

This made CCTV very depressed, because when it came to counting the ratings, it was obviously me who came first, the first to broadcast, and it was still the largest platform, but the ratings were not as good as Hunan Satellite TV.

After his own broadcast progress was surpassed, the ratings immediately began to plummet, and soon Hunan Satellite TV was completely overwhelmed, and Hunan Satellite TV also achieved more than 18% of the ratings. After entering the 21st century , is completely an unimaginable ratings miracle.

Everyone on Hunan Satellite TV laughed like a fool.

And this result also made more TV stations feel itchy, so the new TV station took the initiative to come to the door, and it was still Xu He who was in charge of receiving, and the opening rate was still 30 per episode.

"But the price of 30 yuan per episode is really too much. I heard that Hunan Satellite TV bought it from this. He is in the second round, and I am in the third round. I have to make it cheaper no matter what!" Dragon TV said. Said depressingly.

"Brother, it's not like we don't understand the rules in the circle. Only the first round is the first round, and the second round will be broadcast within a year, so the price is naturally the same."

"But since you are so sincere, then I will give you a discount. If you are willing to pay 70 yuan to buy an episode, then I will sell you the unlimited broadcasting rights of this drama. You can replay this episode indefinitely in the future. What do you think of this TV series?" Xu He said with a smile.

"An episode of 25, if I don't sell it, I'll leave!" The representative of Dragon TV said through gritted teeth. Satellite TV's advertisements can't be sold, so he will never run over and be slaughtered.

"Deal!" Xu He said very simply, and then signed a contract with the representative of Dragon TV. So, when Hunan Satellite TV broadcasted the 20th episode, Dragon TV began to broadcast the first episode of Bright Sword in prime time.

As a result, no one expected that when the ratings survey report came out on the second day, although Hunan Satellite TV still dominated the crowd with a ratings of 2%, Dragon TV's ratings jumped to 18.9%.

Who would have imagined that a TV series that was rebroadcast for the second time has actually risen to a horrible rating of 2%, and it still hangs up all TV series after the 10.2st century and hits them on the wall.

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"Bastard! You idiot, how could I have such a stupid employee like you!" In the office, Wang Hai yelled at one of his employees.

Because Wang Hai didn't take action for a long time, the people who gave money to Huang Hai to crack down on counterfeiting couldn't sit still. They jumped out to accuse Wang Hai and asked Wang Hai to refund the money, which made Wang Hai one head and two big.

In addition, Wang Hai himself did not believe that Jiangnan Mall was so perfect that there were no fakes. He thought that there must be something wrong last time, so Wang Hai began to check every detail carefully. Finally, when he saw the delivery The courier bill clearly stated BJ Dahai Business Consulting Company and his company address, and after the courier delivered the goods himself, Wang Hai finally realized where his problem was.

So there was the scene above, Wang Hai scolded the unlucky employee for a whole day before calming down.

After that, Wang Hai decided to learn his lesson and start from scratch.

So he asked the employee who made the mistake to contribute his rental address, and then prepared to order more than 100 items under the employee's name and address.

But after thinking about it, it seems a little strange for one person to order more than 100 items. At the same time, the Jiangnan Group must have realized that they are investigating them. If the same situation happens again, it will inevitably arouse the suspicion of the other party.

So Wang Hai decided to mobilize all the employees of his company to use their own addresses and names to buy about 5 pieces of goods each, and finally gather together for inspection, so that there is nothing wrong with it.

As soon as he said it, Wang Hai started to act immediately, and when Wang Hai watched episodes 1 and 2 of Bright Sword on Dragon TV, more than 100 brand new products finally arrived.

Wang Hai immediately concentrated all the couriers in his company, and also took them because he was unpacking while filming.

I thought that I would be able to find a lot of tricks if I didn't expose the address this time, but the result was not satisfactory, because most of the products were similar to the previous ones, although there were many of them with extremely bad quality, but there were indeed no fakes. Shoddy goods.

However, this is the initial stage of online shopping after all, and at the same time, many merchants are lucky and want to make a lot of money, so Wang Hai finally found two problematic items.

One is a battery called Nanfu battery, but after the arrival of the goods, it is found that it is not a Nanfu battery at all, but a thing called a genuine battery.Wang Hai asked someone to check the power of the genuine battery, and found that it was only less than 1/10 of the Nanfu battery, which is undoubtedly a fake and shoddy product.

There is also two catties of beef jerky, known as NMG's yak beef jerky, but when it was mailed to Wang Hai, Wang Hai found that the beef jerky was simply packed in a packaging bag, not even vacuum-packed. .

In addition, there is no production date, production address, manufacturer information, ingredient list and the like. This is undoubtedly a three-no product.

After discovering this thing, Wang Hai was overjoyed. It was a certainty, so he immediately took the bag of yak jerky to the relevant department, and at the same time contacted the reporter, preparing to expose this incident.

However, Wang Hai also understands that it is difficult to shake Jiangnan Mall with just two fake and shoddy products, and he must find a way to get Jiangnan Mall's bad attitude of not solving problems.

So Wang Hai immediately contacted the customer service OO of Jiangnan Mall, and complained to the customer service of Jiangnan Mall about the two incidents of counterfeit and shoddy goods he encountered.

Soon, the customer service OO of Jiangnan Mall replied to Wang Hai, asking him to contact the seller himself first, and if the seller is unwilling to compensate, then apply for customer service intervention. This is the normal process.

"Sure enough, I started pushing the ball!" Seeing this reply, Wang Hai showed such an expression on his face.

As an expert in anti-counterfeiting for many years, Wang Hai understands very well that kicking the ball is a common trick used by many relevant businesses and even relevant units. , naturally stopped.

For example, the first case that Wang Hai himself complained about was about the Sony headphones. In half a month, Wang Hai went back and forth to several relevant agencies 1 times before finally completing the claim.

In theory, Wang Hai should only need to run once to complete the complaint.

"Then the customer service will definitely push that I read it wrong, or delay the time, or push that the manufacturer will be responsible, or simply push it to the customer service of the platform, anyway, push!" After reading all the expressions, he ordered his subordinates to use DV to record everything.

These people don't know that every time they push, they push the entire Jiangnan Mall to the brink of life and death!
Thinking of this, a smile appeared on Wang Hai's face, because he found the familiar working status again.

The speed of the other party was very fast. When Wang Hai put forward the related claims to the customer service, the customer service replied, "Hi dear customer, we are deeply sorry for the inconvenience caused to you. Regarding your question, we will What needs to be explained is that what is being sold is genuine batteries, not Nanfu batteries!"

"You are lying with your eyes open. You clearly stated that you are selling Nanfu batteries!" Wang Hai typed. Originally, Wang Hai wanted to get angry, but seeing the other party's reply with such a good attitude, he couldn't get angry. .

"No, my dear, please take a closer look at our product page, it says genuine Nanfu craft battery. In addition, if you turn to the bottom of our details page, there are detailed logos of our products, It clearly states that the batteries we sell are genuine batteries!" When the seller replied, Wang Hai was stunned for a moment, and then he looked at a picture carefully, only to find out.

On the front of this picture is written Nanfu battery, and then added a big authentic word in the upper left corner, and two extremely small technical words in the lower right corner, so the other party can really say that they are selling genuine products The battery is just using Nanfu technology.

Ever since, this made Wang Hai very embarrassed. According to the other party's explanation, this is indeed not related to counterfeit goods, but Wang Hai was not reconciled. He spent money to send the battery for inspection, and even started Calling the reporter, how can you return without success?
So Wang Hai replied, "I don't care, at least you have maliciously deceived consumers like me. I don't want this battery anymore, I want to return it!"

Wang Hai originally thought that the other party would refuse, but he didn't expect the other party to reply immediately, "Okay, my dear, we will arrange a return for you immediately, and the refund will be sent back to your Jiangnan wallet within 24 hours, please Pay attention to check."

"Ah!" Wang Hai was stunned, and the other party agreed to refund?This script is wrong, how can this make me make a fuss.

"No, you guys are counterfeit and shoddy products. I demand a refund of 1 and a compensation of 2 according to the consumer law!" Wang Hai immediately changed his request and wanted to compensate more money. The other party must not be happy this time!
Sure enough, the other party was really not happy, and he replied, "My dear, we feel guilty for causing you such a huge trouble, but we are definitely not selling fake and shoddy products, otherwise the platform will close our shop. So if If you still have doubts about our genuine batteries, please submit our batteries to relevant departments for testing."

"If the relevant department determines that this is a counterfeit and shoddy product, we will immediately refund you double the amount in accordance with the relevant laws and regulations. So you click the complaint button now and complain that we are selling counterfeit and shoddy goods. In this case, the order will be We will immediately enter the relevant procedures to ensure your experience."

"Oh!" Wang Hai found that he couldn't say anything except oh, because his voice was very clear, refunds are fine, and a written certificate is required for refunds. This is a legitimate request, Wang Hai has nothing to say.

"Boss, the target is actually Jiangnan Mall, so it doesn't matter what the store's attitude is. The attitude of Jiangnan Mall's customer service is actually important. If the customers of Jiangnan Mall are ambiguous, they can also be used to attack them!" Suggested by his subordinates, Wang Hai I think it makes sense, so I am preparing to complain to the customer service again to get more evidence of the other party's inaction.

The OO of the previous customer service suddenly remembered, Wang Hai clicked on it, and found that the customer service sent a message saying "Dear user, you have already complained about the product you purchased: genuine Nanfu technology battery, the reason is Counterfeit and shoddy goods.”

"Now the platform is in the process of verification, we will protect all the money for the order, and record it at the same time, you can conduct product identification to the relevant organization, the contact number is: xxxxx"

"As long as it is determined that the other party is selling counterfeit and shoddy products, we will immediately close the other party's store, and impose a fine of 10 times the sales on the relevant store, and deduct all its deposits."

"We hereby solemnly promise to all users that if any merchants on the platform are found to be selling counterfeit and shoddy products, they will respond as soon as possible and be punished with permanent closure. We will never allow any counterfeit and shoddy products to appear on our Jiangnan Mall platform .”

"Thank you for your complaint and suggestion. If you have other needs, you can further contact our customer service specialist Xiaowei. We will serve you 24 hours a day!"

"Perfect!" Wang Hai clapped his hands dumbly. The response was so perfect that he didn't even know how to get it wrong.

(End of this chapter)