Chapter 2643 (5)

Chapter 2418 (5)

I asked, if pure gold jewelry doesn't reach 99% purity, how do you determine the buyback price? How much of an impact will that have?
The saleswoman explained that they use the store's blowtorch to test the gold. As long as it meets the pure gold standard, there's no problem with buyback, calculated based on the day's buyback price per gram. If impurities appear after burning, the price depends on the specific situation. A small amount of impurities indicates high-grade gold, and the buyback price is higher. If there are more impurities, but within a certain range and still have gold content, the jewelry can be sent to the company for a professional testing report showing its purity, such as 70%. In that case, the buyback price will be 70% of the original price. High-purity precious metals definitely have value; it depends on the quality of the jewelry.

I said that if you encounter jewelry with impure gold, as long as you have the price tag and warranty certificate to prove which store you bought it from, you should assert your rights and demand compensation from the merchant. Merchants have the responsibility to compensate for selling substandard products.

After discussing a few things, and looking at the merchandise in the store, I suggested exchanging a smaller gold ring for a different style.

The saleswoman said it was possible. Since I had my eye on a gold coin charm weighing about three grams, I could just add a little more money to get the gold ring I had, make sure it passed the gold testing, and then I could have it for free.

The person said that the gold and copper coin lucky charm bead used a hard gold technique, making the bead appear large, but its actual weight was not much; according to the label, it weighed less than three grams. It could be used in the store's original combination with larger agate or wooden beads to make a bracelet, or as a standalone cord; both are suitable.

I watched as the salesperson used a calculator, tapped on the number module, and quickly calculated the additional cost. They said that if I exchanged it for the item with the larger gold bead, after paying back the gold ring, it would cost about 1,000 yuan more, which already included the craftsmanship fee. After confirming the exchange, they reduced the craftsmanship fee slightly and offered a discount if I wanted one.

I asked how the exchange was calculated. The saleswoman said it included wastage fees, depreciation fees, the amount of weight added, and the craftsmanship fee for the total weight of the exchanged jewelry. Only the craftsmanship fee could be slightly reduced. Other fees couldn't be reduced; that's a store policy.

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