City: Become a principal from junior college!

And when these netizens who actively teased the AI ​​customer service saw the AI ​​customer service’s answer.

But they all widened their eyes in surprise.

"Whether this customer can purchase Xingchen Critical Illness Insurance depends on his past medical records and age. If he is under the age limit specified by Xingchen Critical Illness Insurance and has not had any related diseases or serious illnesses, he can purchase it normally."

"How a user gets cancer, whether or not a claim is paid, has nothing to do with whether or not the user was hit by a basketball, so please don't worry."

"Xingchen Critical Illness Insurance does not have any regulations or restrictions on the oils consumed by users, and whether or not you can make a claim in the future has nothing to do with this. But for the sake of your health, I do not recommend that you consume mineral oil."

"..."

The responses from Xingchen Insurance’s AI customer service basically and perfectly ignored all useless information, while also completely avoiding false information.

It was very easy to find the core keywords in their questions and give very accurate answers.

This is something!
It seems to be smarter than other companies’ AI customer service idiots.

But netizens were not too surprised.

After all, everyone knows that artificial intelligence is constantly improving.

With previous experience as a lesson, Xingchen Artificial Intelligence Company must have come up with ways to solve these problems.

But there are too many talented netizens, and they have more tricky ways of asking questions.

Many bugs in artificial intelligence (AI) conversations are caused by them.

So, some netizens began to chat with AI tirelessly and taught AI customer service how to curse people.

Some netizens began to try to circumvent the logic of AI, hoping to make AI believe that Xingchen critical illness insurance only costs one dollar a year.

In short, the routines are all kinds of weird.

But from noon when Xingchen AI customer service went online to twelve o'clock in the morning.

They still didn't succeed.

Because the core logic judgment of Xingchen AI Customer Service is really very accurate.

We will not collect the other party's information just because of what the customer said, thus polluting our own information database.

And he is also extremely cold.

When netizens tried to talk about topics that had nothing to do with Xingchen Critical Illness Insurance.

The AI ​​customer will directly reply: "I'm sorry, I'm just a product AI customer service, I can't answer your question!"

It can be said that he is completely unwilling to accept anything.

This has convinced many netizens who surf the Internet every day and are very interested in artificial intelligence.

I feel that this large AI model released by Star Artificial Intelligence Company seems to be really something.

……

However, the Xingchen AI customer service model only briefly became a hot topic when it was first announced.

After all, there are only a few netizens who love to join in the fun and have time to tease AI customer service.

For the vast majority of ordinary people, a product cannot arouse their interest.

They were too lazy to join in the fun.

Not to mention wasting time specifically experiencing manual customer service.

Therefore, the discussion level of Xingchen AI customer service is not very high.

However, major companies do not pay much attention to this.

After all, there are too many Internet giants providing AI customer service.

Especially for the leading Internet giants, their AI customer service may be developed by themselves.

They had no interest at all in this large model from Star Artificial Intelligence Company.

The same is true abroad.

Even in foreign technology circles, there are still many mocking voices.

Think that Star Academy is just creating a product they had ten years ago.

They are all creating generative AI now.

There is no need to ban the sale of graphics cards against an opponent like Star AI.

It seems like making a fuss out of nothing.

In short.

It can be said that this AI customer service model of Xingchen Artificial Intelligence has completely failed to gain any attention from the industry.

They all think that it is far from the previous intelligent transportation system.

Many netizens even speculated that the fact that Xingchen students were able to create an intelligent transportation system might just be luck by chance.

Today’s AI customer service model reflects their true level.

……

And in such a bleak situation.

the next day.

The insurance department of Xingchen Financial Company has once again become a hot topic.

Because Xingchen Insurance launched four new products in succession today.

Xingchen critical illness insurance youth version.

Star Life Insurance.

Star Accident Insurance.

Star car insurance.

As soon as the news came out.

It immediately attracted the attention of countless netizens.

Because it has the endorsement of Star Academy.

In addition, Star Insurance itself is reliable and operates conscientiously.

and comparison with peers.

Netizens have long been looking forward to Xingchen Academy launching more types of insurance.

There are almost constant calls of this kind on the Internet.

And half a year after the Star Insurance Company department was established.

Their expectations finally became a reality.

And they launched four new insurance products at once.

This made netizens come and carefully select and check the introduction.

I want to see if there is anything I need.

Not to mention car insurance.

Nowadays, the number of vehicles in China is increasing.

Car insurance can even be said to be a basic need.

Many car owners are tempted.

Consider whether to change your car insurance next year.

In addition to car insurance.

Everyone knows about accident insurance.

There are quite a few people buying it.

After all, in this era, the importance of men is increasing.

Many have families to support.

But because they were too tired, their physical fitness was not very good.

They are always worried that their family might collapse.

What about my wife, children and parents?
Therefore, many people will buy an accident insurance to provide protection for their family members.

Life insurance is becoming more and more popular nowadays.

It has both the function of accident insurance and the function of savings for retirement.

The most eye-catching one is undoubtedly the Youth Edition of Star Critical Illness Insurance.

I've heard of youth versions of mobile phones, computers, etc.

But this is the first time they have seen the youth version of insurance.

Curious netizens immediately clicked on the introduction.

The official website lists the key points of the Xingchen Critical Illness Insurance Youth Edition.

It is very simple to let netizens understand the difference between the youth version and the original version.

The youth version reduces the coverage scope by almost half, and excludes many diseases that are more likely to occur in people over 40 years old.

What remains are some serious diseases that are becoming more and more prevalent among younger people.

At the same time, the insured amount was reduced from five million to three million.

Correspondingly, the fees are only half of the original critical illness insurance.

This is an insurance product specially designed for young people.

After all, in today's society, most of the social resources and wealth are concentrated in the hands of middle-aged people.

Young people have to pay rent to middle-aged people, and are tricked and brainwashed by them, falling into various forms of consumerism.

As a result, a large amount of wages are earned by middle-aged people.

So most young people are not rich.

Unless you have the support of your family, it is difficult to make up your mind to buy the expensive Star Critical Illness Insurance.

But this youth version is different. It is half the price, and although the coverage is also narrowed, most of the diseases excluded are malignant diseases that only occur in middle-aged and elderly people.

At the same time, the amount of insurance coverage also decreased.

But for most people, there is absolutely no difference between three million and five million.

The most important thing is that after purchasing the Youth Edition of Xingchen Critical Illness Insurance for 20 years, you can directly pay to upgrade to the original Xingchen Critical Illness Insurance.

There will be no impact on the sum insured and the coverage.

Once this youth version came out, it was really attractive to young people.

When you are young and have no money, use cheap insurance.

When you reach middle age, you have money and resources.

Directly switch seamlessly for more comprehensive protection.

This is really friendly to young people.

And looking at the other three insurances of Star Academy.

Apart from the fact that the car insurance looks ordinary and is not much different from similar products of other insurance companies.

Others, such as life insurance and accident insurance, are more conscientious.

Many regulations are no longer so strict.

In short, netizens are particularly looking forward to the four new insurance products launched by the insurance department.

The desire to buy is very strong.

After all, even if the terms are exactly the same, netizens will definitely choose Xingchen Insurance under the influence of Xingchen Academy's credibility.

After all, as long as you don’t commit any fraud, you will never have to worry about whether you can successfully claim compensation once you buy insurance.

Not to mention, Star Insurance is more conscientious than similar products of other insurance companies.

Although the prices are basically much more expensive.

But the services provided are also of better quality.

There is no doubt about what to choose!

……

Of course.

Most insurance policies are not one-time transactions, and you have to pay renewal fees every year.

Therefore, there are also netizens who blindly trust Xingchen Insurance and place orders directly.

But the number is not large.

Most people are rational and hope to have a more thorough understanding of insurance.

At the same time, they also have many confusions about insurance itself.

For example, you have this situation or that problem.

Whether you can purchase insurance and whether it is compliant.

Although there is also a standard insurance contract on the official website, you can read it directly.

But it is difficult for most consumers to calm down and read the contract word by word.

Therefore, customer service is very important at this time.

To answer various questions for potential consumers, so that consumers can dispel their concerns and place orders.

On the official website of Star Insurance.

There are numbers for online customer service and telephone customer service.

You can directly click on the online customer service and ask questions on the web page or app.

Telephone customer service involves voice communication via phone calls.

Interested netizens.

Everyone chooses the way to find customer service according to their own habits.

Among them, more people choose to make phone calls to inquire.

After all, when you are confused, it is more convenient to communicate by phone.

However, when the customer service phone was called.

Many netizens frowned.

There is no other reason.

That’s because the now all-too-familiar AI voice came from the microphone.

"Hello, welcome to the Star Insurance customer service number. If you have any questions, please tell me directly and I will do my best to answer them for you..."

Experienced netizens have started pressing 0 or directly asking for a human operator to switch to them the moment they heard the AI ​​voice.

After all, there shouldn’t be too many such telephone AI customer service services nowadays.

From telecommunications operators to Internet giants, this is basically the case.

But the problem is, it's really stupid.

It's only useful for checking phone bills and the like.

If the request is a little more complicated, the other party may not understand it, and either give an irrelevant answer or repeat the same thing over and over again: "I'm sorry, I didn't understand."

It's really a waste of time.

With the prevalence of this kind of stupid voice, netizens have already mastered the skill of skipping it.

So you can communicate directly with real customer service.

Save yourself time.

After hearing the netizen’s request, Xingchen AI customer service immediately interrupted what he was saying.

"Hello, I understand your request..."

"But now the human customer service seats are busy, and you can expect to have to wait in line for a long time."

"If you need human customer service, I can take your number and have a human call you back later."

"Of course, I suggest you tell me your question first, and then make a decision if I can't answer your question!"

Listen to the answer from AI customer service.

Netizens were not surprised, nor did they feel that the manual customer service was busy or the waiting times were long. They thought that the Xingchen Insurance department was forcing them to endure the AI ​​customer service.

After all, Star Insurance just launched four new products today.

With the current fame and credibility of Xingchen Academy, it is certain that it will attract quite a few consumers.

Moreover, Star Insurance’s AI customer service is quite smart.

When you hear that you will be transferred to manual work, stop introducing it immediately.

And a solution is given.

Wait for a call back or talk to the AI.

This is much better than other companies' AI customer service that keeps going back and forth and seems to exist just to waste time.

Some consumers really have no patience for AI.

I didn't want to waste time at all, so I just chose to ask for a call back.

After AI confirmed that it had recorded the message, it simply hung up the phone.

But some netizens may be more patient, or the AI's thoughtfulness or intelligence just now made them feel a little curious.

In addition, since we are here, we have the traditional Chinese mentality.

So I chose to talk a few more words to the AI ​​customer service and ask something.

If it's really stupid, it's not too late to hang up.

However, when the guests asked their own questions and got answers from the AI.

Netizens were all a little surprised.

There was no other reason. The AI’s answer was actually very consistent with their questions and perfectly solved the confusion in their hearts.

And the answer is very fast.

At this point, netizens couldn't help but ask more questions.

It’s not for testing purposes like those netizens did yesterday.

But I really want to know about the new insurance of Star Insurance Company.

"I am 20 years old this year and plan to buy the Youth Edition of Xingchen Critical Illness Insurance and then switch to the normal version of Xingchen Critical Illness Insurance 20 years later. But will this have an impact when I need to make a claim when I am in my 60s or 70s?"

"Your claim will not be affected, but the youth version will be converted to the normal version, even if your total renewal time before the age of 60 is more than 40 years. After you turn 65, you will not be able to enjoy the exclusive discount for renewal at the original price. Only if you renew the normal version of critical illness insurance for 40 years can you enjoy the discount for renewal at the original price."

……

"Does your youth version of critical illness insurance have any advantages over similar products?"

"Our advantages are shorter waiting periods, more precise claims coverage, almost all of which are diseases that are more common among young people, and fast claims settlement. We have the largest team of claims managers in the country, and we are still expanding..."

"Of course, we also have disadvantages, that is, the price is higher than similar products, and the insurance review is more stringent."

……

"Hello, I am hesitating between your Star Life Insurance and the Safety Life Insurance next door. Can you give me some advice or compare the pros and cons of each?"

"Excuse me, are you asking about the No. 1 policy of the Safety Life Insurance Company?"

"If so, I can give you a preliminary analysis of the differences between the two insurances."

"But since safe life insurance is not a product of our company, I can only analyze it for you based on the latest standard contract of the insurance..."

"..."

After trying to ask, but getting a completely unexpected answer.

Netizens were all shocked... (End of this chapter)