City: Become a principal from junior college!

The response ability of Xingchen AI customer service is really too strong.

It can not only answer their questions.

You can even compare products of the same type.

Even from the contract between the two parties, we can summarize the differences between them.

Let users see at a glance.

This is really a bit too outrageous.

If it weren’t for the AI ​​customer service’s quick response.

A reply of dozens or hundreds of words can be replied in just one to two seconds.

It is impossible for real customer service to be this fast.

They all have to doubt whether the customer service they are chatting with is a real person.

In short, AI customer service can solve almost all their confusions about Xingchen’s insurance products.

More information than human customer service can provide.

For example, the incidence of a certain disease among young people.

Another example is the specific calculation method of life insurance, how much money you can get if you live to a certain number of years.

It can be said that the list is clear.

Even users who know nothing about insurance can understand it clearly.

Most importantly, AI customer service is extremely honest.

Some real-person salespeople will never talk about their own shortcomings, but will only belittle the shortcomings of their competitors.

This makes users unconvinced.

I wonder if the salesperson is deliberately smearing me.

But Star Insurance’s AI customer service is different.

When comparing products of the same type, mention the other party’s advantages as well as your own disadvantages.

Anyway, I have listed them clearly for you.

It may even be that in order to circumvent the law and make the problem more obvious, the language only vaguely points out the possible problems that may arise in the other party's contract.

This set of operations.

Instead of pushing users to competitors.

Instead, it makes users more convinced.

After all, they are not afraid of products with flaws.

They are afraid that the product has obvious shortcomings but they don’t tell anyone about it, and then they find out they have been cheated after buying it.

In short.

After communicating with AI customer service.

Many users who are interested in Xingchen Insurance’s new products have confirmed their intention to place an order.

I paid the deposit directly on the official website.

Waiting for confirmation from Star Insurance staff.

And on major social platforms.

Xingchen Insurance launched four new products, which originally firmly occupied the first place in hot searches.

But he didn't stay there for long before being pushed to second place.

The number one hot search has become: Xingchen Insurance’s AI customer service is so amazing!
All kinds of praises about Xingchen Insurance’s AI customer service directly flooded the Internet.

"I always thought that AI customer service was stupid, created by Internet giants to torture us. But until I just experienced Xingchen Insurance's AI customer service, I realized that these Internet giants are not bad and deliberately torture us. They are really useless..."

"I can testify. The comprehension ability of Xingchen Insurance's AI customer service is simply terrifying. They can understand everything I say and give me a perfect answer. Unlike customers from other companies, they just say sorry they don't understand."

“Does the Xingchen Insurance AI customer service use Mai Mai’s voice? It sounds so good!”

"I earn 3,500 yuan a month. I didn't intend to place an order. I just wanted to join in the fun. But after chatting with the AI ​​customer service, I withdrew 2,000 yuan from Huabei and bought a youth version of insurance with my salary last month..."

"Xingchen Insurance's AI customer service is indeed quite good. It has strong comprehension, judgment, and summary output capabilities. Most importantly, it can also compare competing products, allowing users to better distinguish the pros and cons of different products."

"I even suggest that netizens who want to buy products from other insurance companies can also go to Xingchen Insurance to talk to AI, so that you can better understand the insurance products you want to buy."

“I suggest other giants follow suit. I know you want to save manpower, but you must at least have the level of Xingchen AI customer service. This is a win-win situation.”

"I can only say that although Xingchen Insurance's customer service AI is not like ChatGPT, which can answer all your questions, it can also help you work and do many things for you. Xingchen Insurance's customer service AI can only answer your insurance-related questions, but I think Xingchen's customer service AI is closer to the AI ​​I imagined..."

"..."

The praise from countless netizens almost flooded the entire Internet.

This caused many other netizens to be shocked.

Not right.

The Xingchen AI customer service model was released yesterday.

But few people paid attention.

Today, Star Insurance released a new product.

So you are paying attention to AI customer service again?

Isn't this a bit outrageous?
The reverse operation, right?

But there is no doubt that more netizens are flocking to Xingchen Insurance Company, either by making a phone call or downloading the app.

all want to know.

Is this AI really as magical as netizens say?

And after trying to ask questions and communicate.

Netizens were all shocked.

There are even many netizens who originally had no plans to change their insurance or buy insurance.

Also because of the content of the communication with AI, I was attracted by the new products of Xingchen Insurance.

I plan to buy myself a policy.

But because the number of netizens pouring in was just too great.

The recovery speed of Star Insurance AI inevitably slowed down.

Before it only took a second or two to reply.

Today it takes five to eight seconds.

It can be seen how much the number of users who heard the news has increased dramatically.

And when more and more people have experienced it.

The praises also increased.

There are even a large number of netizens who have started to @ those Internet giants whose customer service is often unavailable.

@penguin has the most followers here.

Let them start the original AI customer service project team as soon as possible.

Directly use the Xingchen AI customer service model.

In fact, most netizens are not averse to AI customer service.

What they dislike are those idiot AIs who waste their time.

Xingchen Insurance’s AI customer service can easily solve 99% of users’ problems, and the answers are more detailed and accurate, while the response speed is ridiculously fast.

It saves more time than real customer service.

In this case, netizens will of course choose to support.

……

The major domestic Internet giants were all stunned by the excitement online.

Originally, they didn’t take the Xingchen AI customer service model seriously.

After all, who doesn’t have something like this?

There is no technical content at all.

So there is no need to use the large model of your Star Academy.

But look at the hot searches.

They were silent.

And when they rushed in to experience it, the silence lasted even longer.

Is this AI customer service?

This ability to understand and summarize is even better than chatGPT, which has brought huge pressure to the country.

Such an awesome technology.

If you don't develop generative AI quickly and compete with gpt, you will beat it so badly that it will be at a loss.

Are you using it as customer service?

This is really overkill...

No wonder users are so dissatisfied with Xingchen Intelligent Company’s AI customer service after using it.

This is not even on the same level.

It is no exaggeration to say that it is a dimensionality reduction attack.

The technology of Xingchen Intelligent Company is really too powerful.

However, seeing the ability of Xingchen Insurance’s AI customer service to understand the product, many companies are tempted.

After all, this thing can work 24 hours a day, without the need for rest or holidays.

Moreover, they can fully understand their own products and answer questions for customers.

If used, it will greatly save pre-sales and after-sales labor costs.

It can also reduce the complaint rate.

When customers are angry or dissatisfied, you can reply to them immediately.

Give customers the best and most considerate feedback anytime and anywhere 24 hours a day.

This will inevitably greatly reduce customer dissatisfaction with the brand and increase repurchase rate.

And even if AI cannot solve the problem, it can appease the customer first.

Record the customer’s problem and ask human customer service to intervene and resolve it early the next morning.

Such AI customer service is really important for most companies.

In short.

The bosses of major companies are all tempted.

They went to the official website of the Star Artificial Intelligence Company, which they had previously ignored, and carefully checked the introduction of the Star Academy AI customer service model, as well as its price, API access method, etc.

I am quite interested in small companies and online stores.

I'm thinking about plugging it in and trying to see the effect.

The big companies, on the other hand, are somewhat hesitant.

They even set up a special project team to seriously study and discuss whether to use Xingchen artificial intelligence customer service.

After all, although the company’s original AI customer service was a bit stupid, it was still usable.

As for the poor user experience and waste of user time?
As long as it doesn't affect profits, who cares?
However, you have to pay to use the Star Academy's AI model.

So they will be a little hesitant.

...But I waited until the next day.

All the major companies that were still hesitant were shocked.

Because Star Insurance released the sales data of its new products today.

It details how many sets of each product were sold or how many deposits were paid yesterday.

The numbers are staggering.

Basically, they start from one million.

But this is not surprising. After all, although the insurance products of Xingchen Academy are not perfect, they have great advantages.

Most importantly, it can make people feel at ease.

Considering yesterday’s popularity, it’s not surprising that this amount was sold on the first day.

But one piece of data attracted attention.

"According to our statistics, 83% of users actively placed orders after chatting with AI customer service online or through voice chat."

Ordinary people don't feel anything when they see this number.

After all, what does how users place orders have to do with ordinary people like them?
But the reactions of major companies, especially online shopping companies, were different.

The reason why all major companies have customer service departments is because they need customer service to guide hesitant users to choose their own products.

It can be said that for major companies.

Pre-sales customer service is more important.

After all, as long as the pre-sales customer service can dispel the user's hesitation, the user will choose to place an order, thereby creating profits.

This is why most companies care more about pre-sales customer service.

Many netizens can experience this when shopping online.

It’s easy to find live customer service before buying a product.

But when there is a problem with the product and after-sales service is needed, it is a bit troublesome to find manual customer service.

There's a lot of clicking of buttons and a lot of waiting.

This is all intentional by these companies.

The data from Star Insurance Company shows this.

Xingchen AI customer service has the ability to dispel user hesitation and encourage users to purchase products.

And this is exactly what all companies need.

After all, although real customer service staff are smart, they also have disadvantages, namely that they require training and their levels vary.

Even because of problems with training and learning, various problems may arise at work, causing the company to lose users who are willing to purchase.

But AI customer service is different.

If the level of Star Insurance’s AI customer service can be maintained.

Then the ability to dissuade users from placing orders and guide users will definitely take off.

Moreover, many users make impulse purchases.

If the other party contacts customer service, you need to wait.

Maybe during this period of waiting, the impulse subsided.

Then I just stopped buying it.

But the advantages of artificial intelligence customer service are highlighted in this situation.

Twenty-four hours a day.

No matter what time, we can answer customers' questions and provide ordering guidance in the first time.

This is for the transaction rate.

It’s definitely taken off.

Now, all major companies have responded.

The new product released by Xingchen Insurance Department is essentially an advertisement for Xingchen's AI customer service model.

The two complement each other and make each other successful.

It allows netizens to understand Xingchen Insurance’s new products more easily and quickly.

It saves Xingchen Insurance’s labor costs.

It also made the strength and level of the Xingchen AI customer service model recognized by the entire network.

It can be said that this is a textbook-level collaboration.

All the major giants were amazed.

The only pity is that only Star Academy can perform such operations.

They don't have the technology, nor the reputation.

……

But the major giants are undoubtedly tempted.

After carefully looking at the quotation of the Xingchen AI large model.

They were even more excited.

The quote for the Xingchen AI customer service large model is not cheap.

It is much more expensive than similar domestic products on the market.

Today, domestic AI large models have begun to engage in price wars, just like other domestic industries.

However, the pricing of the Xingchen AI customer service large model has reached 0.05 yuan per thousand tokens.

The price is dozens of times higher than similar domestic products.

It’s almost catching up with ChatGPT’s pricing.

But all the major giants think that this price is worth it.

After all, it is not a product of the same level at all.

The Xingchen AI customer service large model would be cheaper if it were ordered.

That will kill all domestically made large models.

And the major giants have calculated carefully.

If you access the Xingchen AI customer service large model interface, the cost will definitely be higher than using your own.

But the thing is, the benefits are also greater.

For example, higher transaction conversion rate, higher cooperation intention, and better user experience.

Besides, even the pricing of Star AI is not cheap.

But if you calculate the constant reception volume.

Using Xingchen AI customer service can still be at least half cheaper than using human customer service.

In the future, they will only need to maintain a very small customer service team to handle issues that AI does not have the authority to handle.

For the company's operations, the benefits definitely outweigh the disadvantages.

That's what capital is.

Everything is considered in the interests.

then.

On this day, all the major companies took action without hesitation.

For example, the well-known shopping giant JD.com.

It was announced on its official website at the first time that it was negotiating with Xingchen Intelligent Company to introduce Xingchen AI customer service to replace its own AI customer service.

As soon as the cooperation is completed, Xingchen AI customer service will be provided to all self-operated stores on the platform, and other services such as plus member customer service will also be upgraded at the same time.

Thereby providing customers with better customer service.

As soon as the news came out, JD.com’s stock price soared.

And JD.com came like this.

Another major shopping giant, Cat Supernatural, will not hesitate.

It also announced that it would introduce Xingchen AI customer service to provide AI customer service paid services to all third-party stores on its platform...

As for Pinxixi, there is no movement.

Pinxixi’s main purpose is to attract customers, and it does not require too powerful AI.

A prompt will pop up stating that no returns are allowed and only refunds are provided, which is enough to satisfy the vast majority of Pinxixi users.

……

In addition to shopping platforms.

Major social platforms have also announced that they will introduce Star AI customer service to provide customers with better services.

The major online game companies will not miss it.

Especially when Penguin announced the news, it caused a lot of heated discussion.

There is even a hot search term called "Finally, I don't have to play hide-and-seek with Penguin's real customer service anymore."

It can be seen that netizens have really been suffering from Penguin’s stupid AI customer service for too long.

In short, there has been a surge in the country to introduce Star AI customer service.

The Xingchen AI model, which had no one interested in it on the day of its release, has suddenly become a rising star in domestic AI.

For most ordinary people, Star AI, which can only serve as customer service, is even more useful than those generative AIs.

After all, not everyone needs to think about how to make a PPT or how to generate various erotic pictures every day.

But dealing with customer service, especially Internet customer service, is something most people cannot avoid.

Therefore, Xingchen Customer Service AI is far more important to ordinary people than ChatGPT.

Of course, it won’t be that fast for these companies to introduce Xingchen Xingchen AI customer service.

After all, AI needs to be trained and learned.

Different products, different businesses, and different business models have different requirements for customer service.

If the AI ​​customer service of Xingchen Insurance Department is directly moved to JD.com.

The AI ​​customer service will not know anything about anything.

After all, the customer service doesn’t even know what products JD.com has, JD.com’s after-sales policies, or JD.com’s plus membership privileges.

How to provide services to customers.

That’s why training and learning are needed.

Of course, this learning time will not be too long.

Because the machine learning capabilities of Star AI are quite powerful.

Especially AI customer service, which does not need to filter out spam information from the Internet, but can learn directly from a designated database, which will be more efficient.

The biggest problem with generative AI is the amount of junk data and junk information on the Internet.

It is difficult for AI to judge whether what it has learned is correct.

It is very likely that some wrong information will be learned as correct information.

Make all kinds of jokes.

But Xingchen AI customer service is different. It only learns the specified product content and easily avoids most problems! (End of this chapter)