Feng Zhengming's words really made everyone realize that their previous arrogant attitude was wrong.

Just like what he said at the end, everyone in the kitchen of Huiquanlou is no longer content with just letting Huiquanlou be the best restaurant in Quancheng.

They also have a hope in their hearts to make Huiquanlou one of the best restaurants in the country.

This is why young chefs were willing to come to Huiquanlou and follow Feng Zhengming.

And the dream that makes vocational school students choose to come to Huiquan Building for internship.

Under the leadership of Feng Zhengming, this dream is being realized step by step.

Now that the dream is gradually moving towards realization.

At a time like this, how can people with dreams give up?
So after Feng Zhengming’s “talk therapy”.

Everyone in the kitchen said that they would restrain their arrogant attitude in the future.

Gu Zhicheng said seriously, "Don't worry, chef. We will control our arrogance, continue to guard our skills, and keep improving to keep up with the chef."

Qi Jiale followed up with his statement: "That's right, now everything in the kitchen still depends on the chef, we ourselves must also improve and catch up with the chef."

"It was indeed our own fault that we were slack before, and became complacent as soon as we achieved some small results. We should not be proud in both our life and work," Yao Zhenhui said seriously.

“Yes,” Bao Feng said, “If the chef hadn’t reminded us, we would have been so proud.”

Guan Wei finally said: "We must not learn from Jubinyuan."

At this moment, everyone in the kitchen reached a consensus with Feng Zhengming.

We have all witnessed with our own eyes how Jubin Garden has transformed into its current state, which is neither Chinese nor Western.

Many locals, especially those who firmly love Shandong cuisine, scolded him behind his back.

Feng Zhengming brought up Jubin Garden, which really sounded a wake-up call for everyone.

Everyone in the kitchen reached a consensus and humbly accepted Feng Zhengming's reminder.

Seeing that everyone realized the problem, Feng Zhengming asked everyone to go back and rest.

After everyone left, He Yunqing found Feng Zhengming alone again.

"Zhengming, I have neglected to discipline the service staff these days. Their arrogant attitude towards customers has become even worse. It is my negligence and dereliction of duty."

Feng Zhengming comforted He Yunqing after hearing this: "Uncle He, this is not your fault. It's just that I have been drifting in my mindset during this period."

At this moment, He Yunqing and Feng Zhengming both began to reflect.

In Huiquanlou, arrogance began to appear from the service staff to the kitchen staff.

The two felt that the root of the problem was due to them.

Feng Zhengming sighed: "I am indeed a little proud, and I am even like many people, making fun of Jubinyuan behind its back.

But in fact, Jubinyuan is just a wake-up call for us, reminding us not to ignore the customer experience.

We must not be complacent and think that customers will like everything we do.”

He Yunqing nodded: "Yes, when we were making fun of Jubin Garden, our mentality changed a lot."

This time, Feng Zhengming discovered everyone's arrogant attitude and realized the difficulty of running a restaurant.

The restaurant became prosperous under his management and gradually gained fame in Quancheng.

Fame is a double-edged sword. It gives people enough confidence, but it also inspires arrogance in their hearts.

Feng Zhengming said to He Yunqing seriously, "Uncle He, tomorrow morning, let's give the service staff some warnings together. If any customers complain later, I will fire them without hesitation."

He Yunqing immediately understood Feng Zhengming's intention.

He stabilized the kitchen a day in advance in order to reorganize the service staff.

Huiquanlou is becoming more and more famous in Quancheng. Especially at times like this, we cannot afford to slack off in the slightest.

In particular, the service must keep up.

After all, when customers come in, the first people they come into contact with are the service staff.

If the service staff makes the guests feel uncomfortable.

If the customer has a bad initial impression, it will also affect their evaluation of the dishes.

He Yunqing understood this, and he nodded and agreed: "Okay, I will seriously warn them tomorrow as well."

After communicating with He Yunqing, Feng Zhengming said goodbye to him and went to Fengjia Restaurant first.

The dry restaurant business is still booming in the evening. There are tables lined up at the door, most of which are occupied.

Seeing that the staff seemed overwhelmed, Feng Zhengming took the initiative to help, cleared a few tables, and personally took orders for two tables of guests.

When customers saw Feng Zhengming clearing the table and taking orders himself, they all smiled and greeted him proactively.

"The big boss clears the table and takes orders himself, so we are really impressive."

"Boss Feng's Huiquanlou ended so early today?"

"Boss Feng must be very busy right now, right? Business on both sides is so good."

Feng Zhengming responded with a smile: "It's still busier at the Ganfanpu. Huiquanlou's business is actually not as good as the Ganfanpu."

After hearing this, the customers at the dry rice shop expressed their opinions one after another.

"Boss Xiao Feng, the dry rice shop is more suitable for us."

"Yeah, Huiquanlou is really too high-end."

“We are too embarrassed to go.”

"Hahaha, the key is that the food there is more expensive. We can still afford the prices at the dry rice shop."

"Boss Feng, are you considering lowering the price at Huiquanlou?"

"Yes, let us eat casually as well."

Feng Zhengming put on a helpless expression: "In terms of price, the prices of dishes in Huiquanlou are actually not high. I think if people want to eat stir-fried dishes, it is better to go to the dry rice shop."

Without waiting for everyone to respond, Feng Zhengming gave the reason why he asked everyone to come to the restaurant on a regular basis.

“Please don’t think that I asked you to eat at Ganfanpu because I despise the poor and love the rich. In fact, Huiquanlou and Ganfanpu have different positioning.

Ganfanpu is like cooking at home. It is convenient for people to have a meal with a few friends. If you don’t want to cook at home, you can come to Ganfanpu and they can make homely dishes for you. It is a suitable place for a few friends to drink.

Huiquanlou is mostly used for banquets, such as wedding banquets at home, birthday parties for the elderly, and full-month banquets for children.

Or if many friends and family members finally get together, everyone can go to Huiquanlou and reserve a table. "

After Feng Zhengming's explanation, most of the customers at the dry rice shop agreed.

"That's true. The dishes at Huiquanlou are quite large. It's a bit extravagant for three or five people to order a few dishes."

"It's still not that comfortable to eat there. Just like what Boss Feng said, that's where the banquet is held. It's a bit awkward for a few people to choose to go there for a drink."

"Hahaha, that's right, Huiquanlou is not open."

Subtly, Feng Zhengming used words that everyone could accept to make everyone accept the difference between Ganfanpu and Huiquanlou.

Feng Zhengming chatted with the guests for a while, then took the dishes and bowls to the dry rice shop to clean up. After he left, the customers in the dry rice shop continued to chat about him.

"Chef Xiao Feng is really good at running a business."

"That's right. The business of this dry rice shop and Huiquanlou does not affect each other. They are both making money now."

"The key is that they have the skills and they also know how to run a good business."

"This is about Jubin Garden. Have you been to Jubin Garden?"

"You mean the renovated Jubin Garden?"

"Don't mention Jubin Garden. I passed by there last night. My god, the bright lights and the speakers playing music didn't look like a restaurant at all."

"I heard that the things in Jubin Garden were learned from abroad."

"What did you learn abroad? I learned all that crap in the South."

"But the Southern Grand Restaurant didn't do that, did it?"

"Don't mention it, their business seems to be pretty good."

"Business is good?"

"Yeah, especially at night, there seem to be quite a lot of people going there to eat."

"I'm afraid you're not going to eat?"

"Hahaha, I don't know. Anyway, he has a business mind."

At this time, someone suddenly said, "Then Jubin Garden shouldn't be considered a restaurant now, right? It looks like a dance hall."

Then someone said, "It's really shameful that Jubinyuan, such a big restaurant, has become like that."

Everyone compares Jubinyuan, Feng Zhengming's dry rice shop and Huiquanlou.

It is natural that I approve of Feng Zhengming's current business even more.

However, some people also said: "I went to Huiquanlou before and felt that the waiters there were a little too arrogant. The dishes were not served as quickly as before, and the waiters always looked indifferent."

"Really? Did the waiter at Huiquanlou do that?"

"Maybe there were too many people or it was too busy so the waiter didn't hear it?" Some people even tried to find excuses for Huiquanlou.

However, those who raised the issue of a decline in service still insisted that the waiter had become a bit arrogant.

Then someone sighed: "It seems that once business is good and fame is big, things will really change."

Then someone said, "But Feng's dry restaurant has never changed. Business is so good now that boss Xiao Feng is helping out personally, and the waiters are all polite."

Another person asked: "Could it be that the problem just occurred and Boss Xiao Feng hasn't had time to deal with it yet?"

The person who asked the question thought for a moment and said, "I hope so. I hope the boss will notice it soon."

Outside the dry rice shop, some customers were talking about the arrogant attitude of the service staff at Huiquanlou.

Feng Zhengming walked into the dry rice shop and talked about this with his grandfather and third senior brother.

After hearing Feng Zhengming's lecture to the kitchen staff tonight, Grandpa tended to agree with his approach.

"It's right to talk separately. After all, the people in the kitchen are closer to you, and you can talk to them more directly about many things."

Third Brother Yang Bin thought for a moment and said, "This is not surprising. Huiquanlou is becoming more and more famous, so some people have a sense of superiority in their hearts, and they are bound to be arrogant to customers."

After a brief pause, Yang Bin also warned: "Now that you have discovered it, you still have to solve it as soon as possible."

Grandpa said: "Try to talk to them and make them realize the problem."

Yang Bin was more direct: "If it doesn't work, just fire some people. Fire a few troublemakers and they will be honest."

Grandpa disagrees with such a direct approach: "We should not be too radical. We should make the waiters realize that they and Huiquanlou are one entity. If they provide good service and the customers have a good experience, it will bring a better reputation to Huiquanlou."

Grandpa added: "If necessary, you can increase the salary and give some rewards."

Feng Zhengming listened to his grandfather and third brother, and nodded with a smile: "Don't worry, I will handle it. This is also a test for me. I need to gain more experience."

Yang Bin said: "It would be nice to raise the salary or give some bonuses. It's up to you to decide."

Then Feng Zhengming asked, "Is everything okay here, Third Brother?"

Yang Bin was full of confidence: "My side is doing very well. You can see that the business of Ganfanpu is better than that of Huiquanlou."

Feng Zhengming said with a smile: "I saw that, the business at night is indeed better than my place."

"Not only at night, but also at noon, the business is better than Huiquanlou." Yang Bin said with undisguised pride.

Seeing the proud look on Third Senior Brother's face, Feng Zhengming was also very happy for him.

Obviously, the third brother treats the restaurant business as his own business.

Therefore, if you run the dry rice shop well, the third brother will be very proud.

Feng Zhengming took the opportunity to ask, "Third brother, at the end of the year, Ganfanpu and Huiquanlou's kitchens will compete with each other. Do you want to join in? Give them a little pressure? Then I will transfer you to Huiquanlou's kitchen."

Yang Bin immediately waved his hand: "I won't go to Huiquanlou. I've thought about it and Ganfanpu is more suitable for me."

After a slight hesitation, Yang Bin said seriously: "I am doing really well in the dry rice shop. The dry rice shop business is so good now. Your sister-in-law and I both think that the dry rice shop is suitable for us."

Seeing that Third Senior Brother had a firm attitude, Feng Zhengming could probably understand that Third Senior Brother was used to working in the restaurant.

He looked at his grandfather, and the two exchanged glances.

Feng Zhengming said to his third brother seriously, "Then how about this, third brother, I will give you half of the shares of the dry rice shop."

These words stunned Yang Bin.

He immediately came to his senses and refused: "No, how can I take half of the shares?"

Before Feng Zhengming could speak, Yang Bin continued, "The core of Ganfanpu's dish is your recipe, and it was you who made it famous in the beginning.

To put it bluntly, I am now able to run my business so easily because of the foundation you have laid.

It is definitely inappropriate for me to take half of the shares, so please stop talking about it."

Feng Zhengming continued to explain seriously: "Third brother, don't rush to refuse. You and your sister-in-law should have adapted to life here by now, and the business of the dry rice shop is basically in charge of you.

You can't leave here, and I and the Ganfanpu can't leave you. It's really inappropriate for you to continue working for me.

I will give you half of my shares, and then you will be the owner of the restaurant.

Besides, you and your sister-in-law can transfer your household registration here in the future, and buy a house at that time, which will make it more convenient for your children to go to school. "

Grandpa also said at this time: "Xiao Yang, you also have to consider the future of your children."

When it comes to the child's future, Yang Bin did not refuse directly this time: "Then let me think about it and discuss it with your sister-in-law."

Feng Zhengming nodded in agreement, respecting the time that his third senior brother needed to consider the matter.

Giving Third Senior Brother an increase in the shares of the dry rice shop was a decision made after Feng Zhengming discussed with his grandfather and Grandpa Situ.

In Grandpa Situ's words, "If you want to run both the Ganfanpu and Huiquanlou well, you can't do without your Third Senior Brother. You have to give him enough benefits to keep him."

Feng Zhengming thought that if he gave Third Senior Brother more shares in the dry rice shop, and Third Senior Brother took it, he could rest assured to hand over the dry rice shop to Third Senior Brother. (End of this chapter)

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