When I am reborn, I just want to be a top student

Given the speed at which online information spreads, these videos were noticed by the company's public opinion department as soon as they appeared on the Douyin platform.

In fact, fights like this are not uncommon.

Either it's Ele.me and Huangtuan delivery riders fighting, or it's other courier companies and Xinghuo Express delivery riders fighting.

The reason is simple: it's all about profit.

The number of orders in a region is generally fixed, just like with express delivery. The deliveryman gets paid for picking up and dropping off packages. In areas with a high volume of packages, the deliveryman can earn a lot of money just by picking up and dropping off packages.

The rise of Xinghuo Express naturally took away this portion of the profits.

The same applies to food delivery. When the number of food delivery orders did not increase significantly, Pinhaofan's market share was taken from the other two companies.

If more people share a meal, the other two restaurants will have fewer.

When it reaches the delivery drivers, the number of orders decreases, and they earn less money.

Coupled with the instigation of some with ulterior motives, fights are not uncommon.

This was considered before Xinghuo Express and Pinhaofan were launched.

Therefore, speeches were given during the onboarding training of delivery drivers and couriers.

If you encounter provocation or physical violence from employees of other companies during work hours, your first priority should be protecting yourself. If you can run away, do so; if you can't, don't fight back.

Afterwards, report the incident to the police and notify the company directly; the company will send legal counsel to provide legal assistance.

This is not a lie; Galaxy Technology has added another 500 legal staff to its original 300-person legal team.

This level of legal expertise is top-tier even in China.

This is precisely why Pinhaofan and Xinghuo Express dare to speak out and seek justice for their employees after an incident.

Soon, the news reached Xu Zhibin.

Logically speaking, conflicts between the lowest-level employees and employees from other companies should not occur in the hands of this person in charge.

But this time it's different.

The incident, which occurred in the commercial center of Shanghai, attracted the attention of onlookers, who filmed it and posted it online.

In this way, what was originally a minor conflict has now become a public opinion event.

Once the nature changes, the importance naturally changes as well.

At the same time, the handling methods are also different.

The entire internet is now paying attention to this matter. If Xinghuo Express cannot get justice for this employee and provide the promised treatment, then it will truly become a joke.

This will cause most of the good reputation that Xinghuo Express had built up to vanish instantly.

After thinking for a moment, Xu Zhibin decided to report the matter to Wang Donglai first.

As I said before, now that this matter has blown up, reporting it to Wang Donglai will put me in the right position and prevent me from being put on the defensive just because Wang Donglai sees it afterward.

"Boss, something just happened. In the commercial center of Shanghai, a deliveryman from Xinghuo Express was beaten up by three employees from Yuantong Express. A passerby recorded the incident and posted it online."

"How are our people doing?" Wang Donglai asked about his employees as soon as he finished speaking.

Since Xu Zhibin had decided to report this matter to Wang Donglai, he had naturally learned about the situation in advance. So he spoke up without hesitation: "Boss, after the incident, our employees immediately called the police and notified the local station. The local legal department also followed up immediately."

"The employee has arrived at the hospital and undergone an examination; all the injuries are superficial."

"As long as the person is alright, that's fine. But even if it's just a minor injury, it's still a colleague wearing our company uniform. In cases like this, the company's legal department needs to step in, and the leaders in Shanghai also need to handle this matter properly. In addition to paying wages during the work stoppage, we also need to consider the cause and course of the incident. If the employee was injured while doing company business, they should also receive a cash reward."

"In short, whether they are employees of Galaxy Technology Group headquarters or its subsidiaries, as long as they can access the company's intranet and have an employee ID, they are our colleagues."

"Humanistic care and legal protection are things that all company employees can enjoy. They should not be different because of different job positions."

Xu Zhibin nodded; he naturally understood this principle.

Although Xu Zhibin sometimes gets a little cocky, under Wang Donglai's strict management, he was not allowed to really stray from this path.

Hearing Wang Donglai emphasize this again now fills me with immense emotion.

"I'm afraid only a company would do that."

Legal costs are not low. Large companies' legal departments usually only have a few dozen people, or they cooperate with law firms.

The matters they are responsible for are either commercial contracts or high-value cases such as infringements.

It's unprecedented for a company to spend so much money to build a legal team just to protect the rights of its employees.

It's important to understand that the majority of legal work for many domestic companies involves dealing with lawsuits filed by their own employees or including various measures in contracts to protect the company's rights. Companies that proactively protect employee rights are fewer than pandas.

"Okay, boss, I know what to do."

This was originally a minor matter, and if it hadn't attracted attention online, it wouldn't have even appeared in front of Xu Zhibin, let alone reached Wang Donglai.

Given the current scale of Xinghuo Express, even in Shanghai, there are some leaders who would take care of them.

Not to mention that it is already very clear that the fault does not lie with Xinghuo Express, but with the three employees of Yuantong.

Even without pressure, following proper procedures will give that Xinghuo Express employee justice.

Just as Xu Zhibin was thinking this to himself, Wang Donglai suddenly asked a question: "By the way, what was the name of the employee who had the accident? And do you have any information about the Pinhaofan deliveryman who stopped and rushed over?"

Upon hearing Wang Donglai's question, Xu Zhibin broke out in a cold sweat.

In a flash, Xu Zhibin replied, "The employee who shared the meal is named Zhang Tao, from Heilongjiang Province, and has only been with the company for two months. The injured employee from Xinghuo Express is named Duan Ping, from Henan Province, and is just twenty years old this year."

When answering the question, Xu Zhibin had only one thought in his mind: relief. Luckily, he had reviewed the information beforehand; otherwise, he definitely wouldn't have been able to answer it.

At this moment, Wang Donglai suddenly asked this question, and Xu Zhibin actually knew the answer in his heart.

That is, it depends on whether you take this matter seriously enough.

Is it genuine importance placed on this, or is it merely a superficial effort to get by?

"Since this matter has already attracted attention online, let's take this opportunity to do some internal company publicity. At least we need to let our own employees believe that the company can be trusted and will lend a helping hand when they encounter problems."

Since Xu Zhibin had answered the question, Wang Donglai didn't say much more, but instead made the request to do a good job in internal publicity.

Xu Zhibin naturally had no objections and readily agreed.

……

The follow-up to this incident was quickly released online.

The three YTO Express deliverymen who assaulted the man were found and taken away by Uncle Hat within an hour of the incident.

However, since Duan Ping did not suffer minor injuries, the punishment for the three was not severe.

With the intervention of Xinghuo Express's legal department, the three individuals paid a total of 24,000 yuan in compensation for examination fees, nutrition expenses, and lost wages.

In addition, the three were also detained for fifteen days.

In addition, Xinghuo Express arranged for Duan Ping to rest for a week, during which his basic salary was paid as usual, and he also received a consolation payment of 2,000 yuan.

Another brave and helpful deliveryman, Zhang Tao, was also rewarded with 1,000 yuan each by Xinghuo Express and Pinhaofan for his actions.

The former is an announcement issued by Uncle Hat from Shanghai, which provides a public explanation of the matter.

The latter was an internal notice from Xinghe Express and Pinhaofan, but it was posted online.

"Holy crap, Xinghuo Express's legal department really knows how to do things! 24,000 yuan in compensation, seven days of paid sick leave, and a 2,000 yuan consolation payment. This is like a dream come true."

"Not to mention the delivery guy who got beaten up, even the delivery guy who stood up for the food delivery company received a bonus of 2,000 yuan."

"No way, is Xinghuo Express serious? Making their legal department do this kind of thing? Isn't that a waste of resources?"

"Idiot upstairs, what's it to you? Xinghuo Express has money, why do you care? It's normal for them to have their own legal team handle things for their own employees. How come something normal becomes a waste of resources for you?"

"According to inside sources, at the headquarters of Galaxy Technology Group, all employees of its subsidiaries are treated equally and as colleagues."

"That's right, they're all under the same boss and there's no outsourcing, so it's perfectly fine to call them colleagues!"

"Now that you mention it, it feels like an absurd science fiction. A food delivery worker who may not have even finished high school is actually working with master's and doctoral students from 985/211 universities!"

"What's so outrageous about that? Galaxy Technology doesn't want to outsource its employees. Regardless of the business position, they all have formal employee contracts. Only Galaxy Technology in China would do that. Who else would do that?"

"Actually, there's no need to be so surprised. In Guangzhou, employees of Pinhaofan have clashed with employees of Huangtuan several times already. Every time, the Pinhaofan employees are rescued by the company, who provides paid leave, compensation, and legal assistance. In contrast, Huangtuan doesn't care at all."

"Are there any guys working at Pinhaofan or Xinghuo Express who can tell me about your benefits? Are they really as good as people say online? I don't expect to earn over 10,000 a month, just 5,000 or 6,000, and I'll be happy as long as the salary is paid on time."

"The person upstairs can be a little bolder. If it's only five or six thousand, would it even be worthy of being a subsidiary of Galaxy Technology? In Yangcheng, where I work, the basic salary for a courier is three thousand. You only need to work 176 hours a month, which is 22 days, to get the basic salary. You can work a maximum of three days of overtime a month, and you get double pay for those three days. If there are holidays, there will be extra bonuses, starting at three hundred yuan. There is a two thousand yuan subsidy for cooling and high temperature every year, a year-end bonus during the Spring Festival, which is at least one month's salary, a five hundred yuan birthday bonus, four team building activities, three hundred yuan each time, a one thousand yuan meal allowance, and a five hundred yuan housing allowance. You can take home around 150,000 yuan a year, and it will be more than that."

"An annual salary of 150,000 yuan for a food delivery driver? That's outrageous! I don't believe it!"

"I don't think this salary is sustainable. First, it's because this is Guangzhou, where business is booming and there are plenty of orders. Second, Xinghuo Express has just entered the market, so they're willing to share money with their employees to seize market share. It's the same principle as offering low-price pickups. Once the market share stabilizes, they may have to cut pickup commissions and various benefits. In short, no capitalist is any good."

"When Huangtuan and Ele.me first started their big battle, it was the same. If you worked a little harder, it wasn't difficult to earn 10,000 yuan a month. But now, even if you work like an iron man for a month, you only earn 5,000 or 6,000 yuan. It's a little better than working in a factory, but not much."

"Yinhe Technology is not short of money, but that doesn't mean Xinghuo Express is not short of money. Yinhe Technology has high-tech products with high enough profit margins to cover the small welfare expenses for its employees. But the express delivery industry doesn't have such high profit margins. If employees take too much, what can the company earn?"

"..."

Regardless of netizens' opinions and comments, this incident occurred right after Deng Ming convened a national express delivery industry exchange conference.

Therefore, this matter was immediately taken seriously by the leadership.

Price wars and other market competition tactics are one thing, since they involve capital investment. As long as the scale is controlled, they don't have much of a negative impact.

But in cases like this physical altercation, the situation is different.

Therefore, after Uncle Hat made the announcement, relevant leaders immediately came forward and directly met with the local business manager. The only requirement was that normal business competition was allowed, but whoever started the trouble would be severely punished!

Moreover, Yu Jiao received a ticket as soon as he returned to headquarters.

Half a million.

Although it's not much, it represents an extremely unfavorable fact.

He has lost the support of those above him; otherwise, such a trivial matter would not have alarmed the higher-ups, let alone implicated headquarters.

Based on the leader's performance at the express delivery industry exchange conference, Yu Jiao felt utterly disheartened.

The company's stock price plummeting is yet another clear example.

Yu Jiao had a premonition that her family might not be able to overcome this difficulty.

Xinghuo Express came on strong, unlike typical corporate competition; it seemed like they were coming to take their lives.

Based on the service requirements, wages, and benefits proposed by Xinghuo Express for its couriers, it's unclear how much the current labor costs will increase, and how much the company's profits will decrease accordingly.

"We can't go on like this. If all else fails, we should find an opportunity to drive up the stock price and cash out."

Yu Jiao sat in her office, silently thinking to herself. (End of Chapter)