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Chapter 550 Different Types of Managers

Zheng Yue said with a smile: "Brother Xu, what you said... is too profound. Is there a simpler way to say it?"

Xu Wen thought for a moment and said, "Okay, let me give you an example."

"For example, what happened in the cafeteria today. If you were Mr. Zhao, how would you handle this matter from Mr. Zhao's perspective?"

Zheng Yue had never been a president before, so she had no experience.

She could only lower her head and think for a while, then said to Xu Wen: "I think we just need to follow the rules and regulations."

"After all, the two brothers run the cafeteria like this just to make some dirty money, so we just need to follow the contract and the rules. I think these issues can be resolved."

Xu Wen smiled and said, "You said it very well. Now the question is, before this happened, could anyone have predicted that something like this would happen? If no one could have predicted it, then who would have written into the contract what should be done after this happened?"

“Do you think the people who wrote the contract were inspired by Eastern philosophy or were they following a Western formulaic process?”

Xu Wen's words made Zheng Yue start thinking.

The netizens in the live broadcast room immediately understood what Xu Wen meant.

One of the things that most people encounter most often after entering society is a standardized contract, also known as a standard contract.

Standard contracts are deeply hated by many workers who sign them because there are many clauses in them that are disadvantageous to the workers.

But in fact, few people have thought that the advantage of a standard contract is that it can avoid the impact of most unexpected situations on the contract.

Because every word, every sentence and even every punctuation mark in these contracts have been absorbed from previous experience and continuously improved and edited.

By the same token, whether you are managing a company or a store, if you want to do things according to the rules, you should at least establish the rules first, right?

The process of establishing rules is actually a process of applying management methodology.

Xu Wen then said to Zheng Yue: "For example, if I am an experienced manager, when I need to do something or a project is handed over to me and I need to be responsible for it, all kinds of possible accidents will automatically appear in my mind."

"Corresponding to this are various unexpected solutions."

"Only by doing this can I prove that I am an experienced and professional manager. Otherwise, I am not qualified to be a manager. Do you understand what I mean?"

Zheng Yue finally understood what was said.

Netizens in the live broadcast room also started discussing it.

"I never understood what management was before, but now after listening to Xu Gou's explanation, I seem to understand it all." "The application of management is actually everywhere in life. Generally speaking, it is your life plan and work plan. Have you made a plan? Have you implemented these plans in stages?"

"In a small way, it means how you arrange your time in a day. When should you work, study, and rest? In a smaller way, it means when should you wash your dirty clothes, and which clothes should be washed first and which last."

"In fact, what Xu Gou wanted to express was very simple. The central idea was that the management understood by Orientals was actually rule by people. The emphasis was on appointing people on their merits. As long as you can select the right people to do the right things, you are a qualified manager. But it's different in the West. The West has standardized processes and systems. As long as you can comply with these standardized processes and systems, you are qualified."

"I have worked in a large foreign company before, and to be honest, it is exactly what Xu Gou said. Many people work well in foreign companies, working from 9 to 5 and not working overtime. But in fact, this is not the case at all. Whether foreigners work overtime or not mainly depends on whether they have met the performance evaluation indicators. If they have not met the performance evaluation indicators, they still have to work overtime, otherwise they would have stopped working long ago."

Zheng Yue said to Xu Wen with a sense of enlightenment: "Brother Xu, so can I understand that so-called management is actually a combination of rationality and sensibility? Only those who can make good use of these two things can be considered a qualified manager?"

Xu Wen nodded to Zheng Yue with satisfaction.

"Yes, it seems you have talent."

"In fact, Ms. Zhao is a standard Western methodology. Haven't you noticed that everything she does must comply with the process arrangement? In addition, all the company's rules and regulations were actually formulated by her."

"The most important thing is that if anyone violates the rules and regulations, even if that person is Sun Ya, Zhao Xuan will definitely handle the matter impartially and will never show any favoritism. So she is definitely a qualified and rational manager."

Xu Wen paused here, and then continued: "The opposite is Sun Ya. Sun Ya is a typical emotional manager."

"This is mainly related to her work environment, because she is a front-line salesperson and needs to deal with customers frequently. You know, the most important thing when dealing with customers is to break the rules."

Zheng Yue's eyes widened, and she asked in disbelief, "Breaking the rules? Why is this happening?"

Xu Wen smiled and said, "Think about it carefully, isn't it like this? When you go to buy something, the salesperson is there and recommends it to you enthusiastically. If you are not interested in this thing, then forget it, but if you are really interested in this thing, then will you bargain with him and ask him to give you a little more discount?"

Zheng Yue nodded.

"That's for sure. I think most people are like this. If they really want to buy something, they want to bargain for a discount. They can't just think that it's not a good deal and not buy it."

Xu Wen continued, "Look, your current behavior is breaking the rules, isn't it? What if everyone is like you?"

"The company's price is this much. If you are a very disciplined person, then you should sell at the company's price, instead of giving a discount to a customer just because he asks for it in order to sell the item."

“But if everyone really follows the rules to sell things, then sales would probably be the easiest job in the world.”

"Have you ever seen a salesperson who is good at selling things without using any tricks?"

(End of this chapter)