Siheyuan: Starting as a Chef Apprentice

The students were attracted by the profound cultural connotations behind dumplings and gathered around to try making dumplings by themselves. They imitated the chefs, picked up the dumpling wrappers and put the fillings on them. Although the dumplings they made were of different shapes and some were even a little clumsy, each dumpling was full of their enthusiasm and curiosity about Chinese food culture and their spirit of exploration.

When the steaming dumplings were cooked and served, the students couldn't wait to pick up their chopsticks and taste them. Some students gasped because the dumplings were too hot, but they were still reluctant to put down the delicious food in their hands, saying incoherently: "The taste of these dumplings is very special, I have never eaten such delicious food!"

Finally, the Russian chef confidently stepped forward and demonstrated the process of making a creative "Russian grilled sausage with Chinese and French vegetable salad". He first put the thick Russian grilled sausages on the grill. As the flames licked them, the sausages began to sizzle and gradually exuded a rich and mellow aroma. The aroma filled the air, causing the surrounding students to swallow their saliva. At the same time, he began to make vegetable salad.

He washed fresh lettuce, cucumber, tomato, onion and other vegetables one by one, cut them into appropriate sizes with a knife, and put them in a clean bowl. Then, he added Chinese soy sauce, vinegar, sesame oil and French olive oil, mustard and other seasonings in turn, and then picked up chopsticks and gently stirred them evenly so that each piece of vegetable was evenly coated with the seasoning.

At this point, the sausages were cooked to perfection, golden and crispy on the outside, tender and juicy on the inside. He cut the sausages into small pieces and placed them neatly on the vegetable salad. This dish cleverly combined the rich flavor of Russian sausages with the refreshing taste of Chinese and French vegetable salads, and attracted the attention of many students as soon as it was launched.

The students picked up their cutlery and tasted this unique delicacy. After tasting it, one student couldn't help but give a thumbs up and said loudly: "This dish is great. I never thought that these different ingredients could be combined into such a delicious combination!"

Through such a lively, interesting and culturally rich event, Wang's entire range of restaurants not only vividly demonstrated the unique charm of Chinese, French and Russian cuisine, allowing students to truly feel the fusion and collision of different cultures in the field of food through personal experience, but also successfully established a good brand image in the hearts of local people, greatly enhancing the brand's popularity and reputation.

More importantly, through close interaction and food sharing with students, a large number of potential customers were cultivated. After the event, these students would enthusiastically share their wonderful experience of tasting food in the restaurant with their family and friends, thus further expanding the influence of the restaurant like ripples.

At the same time, the hotel deeply realizes that employees are the core driving force for the company to achieve sustainable development, and therefore always places employees' career development and welfare protection in a crucial position.

We have carefully created a series of rich and systematic training courses for employees, covering several key areas such as improving cooking skills, service etiquette standards, and cultivating cross-cultural communication skills, aiming to comprehensively enhance the professional quality and comprehensive ability level of employees.

In the cooking skills training class, professional chef instructors personally demonstrated various complex and exquisite cooking techniques. For example, when teaching the French cuisine steak frying skills, the instructor will explain in detail a series of key points such as steak selection criteria, marinating methods, and frying temperature and time control.

He would pick up a piece of high-quality steak and show the students sitting around it the direction of its texture and color distribution, and said seriously: "When choosing a steak, you must pay attention to carefully observe whether its texture is clear and orderly, and whether the fat distribution is even and moderate, because this is directly related to the taste and tenderness of the steak after frying."

Then, he put the steak into a special marinade and gently massaged it with his hands so that the steak could fully absorb the flavor of the seasoning, thereby achieving the effect of removing the fishy smell and enhancing the flavor.

During the frying process, the instructor will focus on the steak and adjust the heat according to the changes in the steak. At the same time, he will explain in detail to the students: "When frying steak, you should first fry the surface of the steak quickly over high heat until it is golden brown, which can effectively lock in the meat juice, and then switch to low heat and fry it slowly. Only in this way can you ensure that the steak is crispy on the outside and tender on the inside, with an excellent taste."

The students will gather closely around, watching the instructor's every move intently, and writing down key points in their notebooks from time to time. Some students will even raise their own questions in between the instructor's explanations and have in-depth discussions and exchanges with the instructor.

In terms of service etiquette training, trainers provide strict and systematic training to employees by carefully simulating various real service scenarios, such as customer reception, ordering service, serving process, customer complaint handling, etc. In the simulated customer reception scenario, trainers will play different types of customers and deliberately raise various tricky questions and special needs to test employees' adaptability and service attitude.

The staff always maintains a polite smile, responds to customers' questions in a gentle and patient tone, and actively seeks solutions to meet customers' needs. For example, when a "customer" asks for a change of dishes due to food allergies, the waiter will quickly and skillfully check the menu and recommend several other suitable dishes to the "customer" based on his in-depth understanding of the dishes.

And introduce its features and taste in detail, saying: "Sir/Madam, this dish does not contain the ingredients you are allergic to, and it is one of our specialties. It uses fresh ingredients and a unique cooking method. You can try it. I believe you will like it."

Through such repeated simulation training, the service level of employees has been significantly improved, and they can deal with various complex and changing service scenarios more calmly and confidently.

In the cross-cultural communication skills training, the hotel invited cultural experts and scholars from different countries and regions to teach employees.

With their profound academic attainments and rich practical experience, these experts impart knowledge of cultural customs, religious beliefs, social etiquette and other aspects of various countries to employees through in-depth and easy-to-understand explanations, helping employees to better understand the needs and behavioral habits of customers in different cultural backgrounds.

For example, when explaining Russian culture, experts will introduce in detail the Russians' eating habits, such as their love for vodka and the etiquette of drinking vodka at the table, their special preference for meat and bread, etc.

At the same time, they will also explain in depth the etiquette norms in Russian social occasions, such as hugging etiquette when meeting, ways of addressing, and taboos of speech and behavior in different occasions. Employees will listen carefully to the experts' explanations, ask their own questions from time to time, interact with experts, and strive to broaden their cultural horizons and enhance their cross-cultural communication capabilities.

Through these systematic, comprehensive and targeted training courses, the professional quality and innovation ability of employees have been greatly stimulated and improved. After receiving in-depth training, some outstanding employees have given full play to their creativity and imagination, and successfully developed novel and unique fusion dishes based on the fusion of Chinese, French and Russian cuisines. Just like the Russian chef, after in-depth study of Chinese and French cooking techniques, after repeated attempts and explorations, he cleverly combined Russian grilled sausage with Chinese and French vegetable salad, and created the "Russian grilled sausage with Chinese and French vegetable salad" dish that is loved by customers.

This dish not only adds a touch of color to the restaurant's menu, providing customers with more novel and unique food choices, but also further demonstrates the hotel's strong strength and unique characteristics in food innovation, becoming a vivid epitome of the hotel's continuous exploration and innovation in the field of food.

With persistent efforts and outstanding achievements in management system construction, market promotion innovation and employee team training.

More and more customers come here, no matter they are local residents or tourists from all over the world, they are deeply attracted by the hotel's unique food experience, high-quality service and rich cultural atmosphere.

The hotel's customer flow continues to rise and its turnover grows steadily. It has successfully occupied a place in the Russian catering market and gradually consolidated and expanded its market share.

More importantly, this series of successful practices has laid a solid foundation for the further expansion of Wang's Hotels in Eastern Europe. It has accumulated rich and valuable experience in cross-border management and has trained a team of highly qualified, innovative and strong cross-cultural communication staff.

……

Upon arriving in Rome, the site selection work began in full swing. The team members shuttled through the ancient city of Rome, like a group of persistent treasure hunters, searching in the winding streets and alleys.

After several days of careful exploration and careful evaluation, the site was selected and the preparation and decoration work started immediately. The team members knew that if they wanted to stand out in the catering market in Rome, they must deeply explore the essence of Italian culture and cleverly integrate it into every detail of the hotel, and strive to create a unique and charming catering space that will make people linger.

When you enter the hall, the first thing that catches your eye is the amazing ceiling design. It is ingeniously designed to imitate the style of ancient Roman domes. Craftsmen carefully outlined complex and exquisite patterns with delicate plaster lines. Each line seems to silently reproduce the profound essence of ancient Roman architectural art, which makes people respect the superb skills and outstanding wisdom of ancient craftsmen.

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On the walls, reproductions of paintings by famous Italian painters are hung in an orderly manner, ranging from classic works of the Renaissance that shocked the world and were passed down through the ages, to masterpieces that showcase the artistic style and innovative spirit of modern Italian art.

These paintings not only add a rich artistic atmosphere to the restaurant, but also make customers feel as if they have traveled through a tunnel of time and space and found themselves leisurely in a sacred art palace while dining, fully appreciating the infinite charm and profound heritage of Italian art.

The design of the tables and chairs is a classic example of the fusion of Chinese and Western styles. During the design process, the team skillfully combined the simple Chinese style with the elegant Italian style. The tables and chairs are carefully crafted from high-quality wood, with natural and smooth wood textures and a warm and solid texture.

The table top is wide and flat, with finely polished edges that are smooth and without edges; the table legs are simple and elegant in shape, with smooth lines, highlighting the restraint and implicitness of the Chinese minimalist style.

Paired with Italian-style soft cushions, the cushions are made of high-quality fabrics, which are soft and comfortable to the touch. The color complements the overall decoration style, providing customers with an excellent seating experience.

The exquisite Chinese-style carvings are the finishing touch of the tables and chairs. The carved patterns are either traditional flowers with auspicious meanings, such as peonies and plum blossoms, with gorgeous petals and lush and lively branches and leaves; or animal images that symbolize auspiciousness, such as dragons and phoenixes, and unicorns, which are lifelike and vivid.

These carved decorations not only demonstrate the exquisiteness of Chinese craftsmanship, but also inject unique cultural connotations and artistic atmosphere into the tables and chairs, making them elegant and simple and elegant, perfectly blending with the overall environment of the store and complementing each other.

In the key area of ​​dish development, the chef team has put in great effort and gone all out. They know that the core competitiveness of all Wang's restaurants lies in the integration and innovation of different food cultures. Therefore, on the basis of retaining the traditional characteristics and essence of Chinese and French dishes, they actively engage in a journey of deep integration and exploration with Italian cuisine. After countless attempts and improvements, they have ingeniously launched two very creative and distinctive fusion dishes.

One of them is "Spaghetti Bolognese with Chinese and French Spices". This dish is based on the traditional Italian recipe for spaghetti bolognese. It uses fresh and high-quality minced beef, which is ruddy in color and tender and juicy. It is paired with classic ingredients such as ripe and plump tomatoes and sweet and delicious onions, and is carefully cooked with superb cooking skills to create a rich and mellow meat sauce. On the basis of traditional spaghetti bolognese, the chef team boldly innovated and cleverly added some spices commonly used in Chinese and French cooking, such as bay leaves and peppercorns.

The unique aroma of bay leaves is fresh and pleasant, adding a special fragrance to the meat sauce; the peppercorns bring a slight numbing taste, which interweaves with the rich taste of the meat sauce to create a new flavor level. When customers taste this dish, they first feel the familiar and rich tomato and meat aroma of Italian meat sauce, and then the unique charm of Chinese and French spices slowly spreads, bringing unexpected surprises to the taste buds, which is endless aftertaste.

Another amazing dish is the "Chinese-French-Italian Pizza". The chef team skillfully combined Chinese fillings with traditional Italian pizza ingredients to create a new taste experience. The Chinese fillings are representative barbecued pork and mushrooms. The barbecued pork is tender, bright red, and has a perfect fat-to-lean ratio. Its unique sweet flavor complements the mellow aroma of mushrooms. (End of this chapter)