Siheyuan: Starting as a Chef Apprentice

Wang Jianye said modestly: "This is all thanks to the employees' efforts to integrate their respective strengths. Everyone has contributed a lot."

Through the joint efforts of all employees, Wang's Restaurant's reputation is getting better and better, and its business is getting more and more popular.

Not only did it attract more local customers, but even tourists from other places came to visit, which rapidly increased the hotel's popularity.

On a festive day, the hotel held its anniversary celebration.

At the party, Wang Jianye was full of emotion: “We have overcome the difficulties in the past together.

Today our team is growing stronger and stronger, and this is inseparable from everyone's efforts.

I hope we can continue to maintain this spirit of unity and cooperation and run the hotel better and better!" The employees cheered and raised their glasses to celebrate.

Xiao Zhang looked at his Suzhou colleagues and said with a smile: "I used to think that we were so different from you and couldn't get along at all, but I didn't expect that we have become such good partners now."

Xiao Li responded: "Yes, it is precisely because we are different that we are more exciting when we get together."

At this moment, the hotel was filled with a warm and joyful atmosphere, and the laughter of the employees echoed in every corner.

They understand that through constant adjustment, understanding and cooperation, they have become an inseparable big family.

Over time, the hotel underwent several large-scale expansions and renovations.

There is a constant stream of customers coming to dine, and there are more and more employees from different regions.

But no matter where new members come from, they can quickly integrate into this dynamic and inclusive team.

Xiao Zhou, a new employee from Sichuan, was a little worried that he would not get along with everyone when he first arrived at the hotel.

But with the enthusiastic help of his predecessors, he quickly adapted to the job and also incorporated some of his hometown's food culture into the atmosphere of the restaurant.

With more and more guests, the hotel's business scale is also expanding.

Wang Jianye began to think about how to further enhance the hotel's competitiveness while maintaining its original service characteristics.

He called a meeting with his staff and said: "Now the hotel is developing better and better, we can't be satisfied with the status quo.

What do you think can be improved in terms of service or dishes? "An employee from Suzhou said: "Boss, I think we can launch special dishes according to different seasons, integrating the characteristics of Suzhou's four seasons into the Xuzhou flavor, which may attract more customers."

A Xuzhou employee added: "Yes, we can also add some cultural elements to the service, such as introducing the historical and cultural stories of Xuzhou and Suzhou to customers to make the meal more meaningful."

Wang Jianye nodded repeatedly after hearing this: "Everyone's ideas are very good. Let's try them in this direction. I believe we can do better."

Time flies. With the joint efforts of all employees, Wang's Restaurant has become a bright business card in Suzhou's catering industry.

Whether local residents or foreign tourists, once they come to Suzhou, they will come to taste the food and experience the unique service culture.

Outside the hotel entrance, people were coming and going, with expressions of anticipation and satisfaction on their faces.

……

In Suzhou's increasingly prosperous catering industry, the Wang's Restaurant branch is like a rising star. With its unique cuisine and high-quality service, it has gradually gained a foothold and its business is booming.

The store is bustling with people every day, with laughter and joy, and the air is filled with the aroma of delicious food.

This lively scene made colleagues amazed and jealous, and the shadow of jealousy quietly spread in the hearts of some people.

The owners of several large Suzhou-style restaurants sat together in a dim private room. The tea on the table was gradually getting cold, but no one had the heart to taste it.

"Look at Wang's Restaurant. It's been very popular recently and has taken away a lot of our business."

Boss Li frowned and tapped the table impatiently with the chopsticks in his hand, making a crisp but harsh sound.

"Yes, if this continues, our life will be difficult."

Boss Zhang echoed, sighed worriedly, and a hint of unwillingness flashed in his eyes.

Everyone was complaining one after another, and the atmosphere became increasingly depressing.

At this time, Boss Wang's eyes turned and he lowered his voice and said, "I have an idea.

People nowadays care most about food safety.

Let's spread some rumors, saying that the food in Wang's Restaurant is not fresh and the hygiene conditions are poor. Then customers will have concerns and naturally stop patronizing the restaurant."

"Will this... work? Will we be discovered?" Boss Liu hesitated, with a worried look on his face.

"What are you afraid of? As long as we do it secretly, they won't be able to find the source for a while.

Once we get through this period and Wang's Restaurant's business slows down, we'll be better off."

Boss Wang was full of confidence, with a hint of cunning in his eyes.

After hearing this, the others were silent for a moment, but finally nodded in agreement, as if they had found a "magic weapon" to deal with the predicament.

Soon, the rumor spread like a virus throughout the streets of Suzhou.

The Wang's Restaurant branch, which was once bustling with activity, was now deserted. Customers were standing in groups of two or three in the distance, talking among themselves.

"I heard that the food in this restaurant is not fresh and the hygiene is not up to standard. I dare not eat there anymore."

An old lady carrying a vegetable basket frowned, her face full of worry.

"Yes, you can't be careless about this kind of thing. It's better to be careful."

The old man next to him nodded repeatedly, his eyes full of vigilance.

Wang Jianye saw that the lively scene in the store was no longer there, and he was filled with confusion and anxiety.

He decided to inquire outside the store. As soon as he reached the door, he heard a customer whispering to his friend: "It is said that this store has a big problem and the ingredients are not clean. Let's go to another one."

Wang Jianye hurried forward and asked anxiously, "My friend, where did you hear this? Our restaurant has always strictly controlled the ingredients and hygiene, so this kind of thing is impossible."

The customer glanced at him and said disdainfully: "It's spread everywhere now, who would dare to come and eat? If you say there's no problem, who would believe you?" After that, he hurriedly pulled his friend away.

Wang Jianye felt as if he had been hit hard by a heavy hammer. Anger and resentment surged in his heart: "This must be someone deliberately smearing me. I absolutely cannot sit back and do nothing. I must clear the name of the restaurant!" Back in the restaurant, looking at the uneasy faces of the employees, Wang Jianye took a deep breath and said calmly: "Don't panic, this is a rumor spread by someone. We will definitely be able to solve it.

Now, we must more strictly control the quality of our dishes and service levels and never let rumors defeat us!" The employees nodded one after another, and hope rekindled in their eyes.

Wang Jianye's first thought was to invite an authority to prove the innocence of the hotel. He decisively picked up the phone, contacted the local health department in Suzhou, and said sincerely: "Hello, I am Wang Jianye, the owner of Wang's Hotel.

Recently, our restaurant was maliciously slandered, saying that there were problems with the food and hygiene, which seriously affected our business.

I implore your department to conduct a thorough inspection of our store and help us clarify the facts.”

The staff at the health department expressed their understanding and promised to arrange an examination as soon as possible.

Then, Wang Jianye contacted several media reporters: "Hello, I am the owner of Wang's Restaurant.

I would like to invite you to come to the store for an interview and witness the inspection process by the health department. We firmly believe that we can withstand the test and hope to clarify the rumors to the public through the media."

The reporters were very interested in this news clue and said they would definitely come.

The sun was shining brightly on the day of the examination, but it did not dispel the nervousness in Wang Jianye's heart at all.

The staff from the health department arrived at the hotel early. They were dressed in uniforms and looked serious. They had all kinds of professional testing tools available.

Reporters also carried cameras, ready to record the entire process.

"Boss Wang, we will conduct a detailed inspection of the restaurant's food procurement channels, storage environment, kitchen hygiene and other aspects. Don't worry."

The head of the health department patted Wang Jianye on the shoulder and comforted him.

"Thank you. I believe our hotel can stand the test."

Wang Jianye's eyes were determined. Although he was nervous inside, he was still full of confidence.

The inspection officially began, and the staff had clear division of labor and were busy and orderly.

A staff member carefully checked the purchase documents of the ingredients and asked the warehouse manager while checking: "When were these ingredients purchased? Who is the supplier?" The manager quickly replied: "These were just purchased yesterday. The suppliers are all our long-term partners and have complete qualifications."

Another staff member walked into the kitchen and carefully checked the cleanliness of the cooking equipment. He touched the stove with his hand and found no trace of grease. He nodded with satisfaction and said, "This kitchen is in good condition and the equipment is very clean."

In the cold storage room, the staff carefully checked the temperature records and the storage of ingredients: "The temperature is controlled very accurately, and the classification and storage of ingredients are also standardized. There is no sign of deterioration."

After several hours of strict inspection, the head of the health department came to Wang Jianye with a smile on his face and said, "Boss Wang, after a comprehensive and detailed inspection, your restaurant fully complies with the hygiene standards in all aspects of food procurement, storage, and processing, which can be said to be excellent.

Those rumors have been dispelled.”

Wang Jianye finally felt relieved and shook the person in charge's hand excitedly: "Thank you so much, now we can finally clear our grievances."

At the same time, media reporters were also busy organizing interview materials.

They interviewed the chef, waiters and Wang Jianye in the store, and recorded the hotel's standardized operating procedures and its proactive attitude towards dealing with crises.

"Boss Wang, what did you think when facing this rumor crisis? What preparations did you make?" The reporter asked attentively, holding up the microphone.

Wang Jianye replied in a serious tone: “We have been running the restaurant with great care and never thought we would be subjected to such malicious slander.

But I firmly believe that those who are innocent will be cleared, so I chose to actively invite you and the health department to witness the facts.

Our restaurant has always been strict in controlling ingredients and hygiene, and we will never be careless. "

That evening, the news was broadcast on time.

The reporter reported in detail the inspection process and results of the health department, with an eye-catching headline: "Wang's Restaurant passed the inspection, and the rumors were self-defeating."

The report also showed the restaurant's clean and tidy kitchen, fresh ingredients and professional staff team.

After Wang Jianye saw the report, he immediately arranged for someone to post a copy of the inspection report in a prominent place at the entrance of the restaurant, and attached a large notice: "Thank you for your continued support and trust in Wang's Restaurant.

We always adhere to high quality and strict requirements. After the authoritative inspection of the health department, it fully meets the standards. Please feel free to visit us! "However, it is not enough to just clarify the rumors. In order to attract customers back, Wang Jianye decided to launch a series of preferential activities.

He and his employees were busy planning the event carefully.

"Boss, how big of a discount can we offer this time?" The waiter Xiao Li scratched his head, looking confused.

Wang Jianye thought for a moment and said, “We need to do it with more force so that customers can really feel the benefits.

For example, special dishes are given away for purchases over a certain amount, and new customers can enjoy discounts.”

After the activity plan was finalized, Wang Jianye arranged for employees to post promotional posters inside and outside the store, and promote it through social media platforms.

The poster is colorful and the content is eye-catching: "Wang's Hotel is offering big discounts! To thank new and old customers, we are launching multiple discount activities. Delicious food is waiting for you to taste!" On the first day of the promotion, a long line formed in front of the hotel.

Customers walked into the store with anticipation, the worries on their faces had long disappeared.

"I read the news reports and knew that there was nothing wrong with your store. I came to try it today and there were discounts. It was pretty good!" said a young office worker with a smile.

Wang Jianye responded enthusiastically: "Thank you for your trust, we will never let you down!" The atmosphere in the store was warm and the waiters served the customers warmly and attentively.

The chefs are busy in the kitchen, preparing every dish with great care.

"Chef, please serve this table's Su-style clay pot chicken faster!" the waiter shouted at the kitchen door.

"Got it. It's guaranteed to be delicious and will be ready soon!" The chef skillfully stir-fried the chicken in the pan with a confident smile on his face.

As the promotion continued, Wang's Restaurant's business gradually returned to its former bustle.

Customers are not only attracted by the discounts, but also impressed by the restaurant's stable food quality and high-quality service.

"The food in this restaurant is still delicious, and the service is considerate. We will come here often in the future."

A group of old customers sat together and commented with satisfaction.

After this crisis, Wang Jianye deeply realized the cruel competition in the catering industry, but he also strengthened his determination to run the business with heart.

He gathered his employees together and said with emotion: "This experience has taught us that rumors are not terrible. As long as we insist on quality and service, we can win the trust of our customers.

In the future, we must continue to work hard, improve ourselves, and make Wang's Hotel go further!" The employees shouted in unison: "Okay! We will definitely work hard!" In the following days, Wang Jianye and his employees did not relax at all.

They continue to improve the quality of their dishes, develop new specialties, and incorporate more cultural elements of Suzhou and Xuzhou.

At the same time, we pay more attention to the store environment and service details, striving to bring customers a more comfortable and distinguished dining experience. (End of this chapter)