From knock-off old-man's electric vehicles to industrial giant

Chapter 269 What do you mean I owe a ton of orders?

Xu Yi learned the news at night.

The reason they didn't come forward to clarify immediately was because they were still investigating the full picture of the accident.

Xingchen Group delivers tens of thousands of cars every month, and its after-sales service centers in various regions have handled a lot of issues. Whether it's a major car accident or a minor scratch, most of them can be recorded immediately.

Moreover, their official app customer service and emergency hotline are available 24/7, and you can get through in just two or three seconds. Even if the car owner hasn't had an accident and is just asking about the basic functions of the vehicle, the official staff will try their best to answer patiently and solve the car owner's problems. This also results in an extremely high after-sales feedback rate when problems occur.

This was the first time Xingchen had encountered such a "spontaneous combustion" incident. The rapid rise of the trending topic carried an unusual aura and a clear intention to attack. It can be said that when the internal team realized what was happening, they were truly shocked!
But the next morning...

The official after-sales service in Seoul sent over the full details of the accident, as well as video footage of the entire vehicle and complete backend driving data.

The course of the accident was astonishing.

The driver made no mistake at all. Before the accident, the intelligent driving system even performed a perfect AEB braking stop, and then the delivery electric scooter crashed into it... and caught fire.

And then—the front of the car did indeed catch fire.

But that's all.

Because it is located in the city, Xingchen's emergency after-sales team and tow trucks arrived at the scene almost immediately to cooperate with traffic police and fire departments and assist the car owner in handling the accident and determining liability.

The video of the scene after the fire was extinguished showed that half of the front of the car was completely burned black, and the delivery scooter had been burned to its frame, but the fire was not allowed to spread further to the entire vehicle.

The flames from the delivery truck shot up more than a meter high.

It burned completely out.

They couldn't get the whole car on fire!

"There were no serious injuries or fatalities at the scene, were there, right?" Xu Yi asked over the phone.

The regional manager of the Seoul store immediately replied, "No, the driver had already gotten out of the car before it caught fire. As for the delivery driver, the impact was quite severe, and our after-sales team fulfilled its humanitarian obligations by assisting the ambulance to take him to the hospital. The examination revealed minor fractures, and we are already assisting the driver with the platform's accident insurance claim..."

After watching the video, Xu Yi could also connect the dots and concluded that the accident was caused by a combination of factors, including rainy weather obstructing visibility and making the road slippery, as well as the late delivery and students leaving school.

The absence of serious casualties is a good thing for any accident, as personal safety is always the top priority, and it also eliminates potential public opinion risks for Xingchen.

"President Xu, the top three trending topics on Weibo are still about our suspected spontaneous combustion, and we've even received calls from the media..." Yu Nian was both amused and exasperated. He had been very nervous that morning, rushing to the company without even having breakfast, and making phone calls in the car.

It's normal to be targeted; Xingchen Motors has been targeted more than once.

But this time they came in quite a hurry.

Xu Yi calmly patted his shoulder and sat down, eating the shrimp rice noodle rolls and soy milk delivered from the cafeteria, which were still warm after the call.

"No rush, let's eat a couple of bites first... I'll have the department organize the copy and the live video. This time, our competitors are spending real money to get us trending, we can't let their money go to waste."

Yu Nian sat down and watched the boss's actions, eating with great relish.

Understood.

Let the bullets fly a little longer!

……

online.

The atmosphere was very noisy.

The public is paying close attention to this matter; the word "spontaneous combustion" is inherently newsworthy and easily causes panic.

Another influential blogger has jumped out to express their doubts: "Since its product spontaneously combusted, Xingchen, as a large-scale car company, has not issued any statement or investigation report even after 9 a.m. Is it taking the opportunity to cover up the truth of the accident, or is its response simply too slow? Similar accidents have happened far too many times. The same thing happened with BAIC New Energy a few months ago. They still haven't given a real official response regarding the cause of the spontaneous combustion of their new energy vehicles. The car company's continued cold treatment will only make the public lose their desire to buy new energy vehicles..."

"support!"

"These things need to be made clear. If they're not, I really won't feel confident buying a new energy vehicle!"

"You're overthinking it. Which car company would admit to something like that?"

"Could the car have burned to ashes? There's still no news after two days. How much energy did Xingchen use?"

……

The public's curiosity is irrepressible, and in this atmosphere, more and more people are starting to pay attention to this matter.

That's when.

Xu Yi's Weibo account released a public statement.

"Thank you for your attention. Yesterday evening at approximately 5:30 PM, a car accident involving a Seoul L7 occurred, resulting in a suspected spontaneous combustion incident. Images have been widely circulated online. Xingchen (the car manufacturer) has now launched a full investigation and is properly handling the accident. With the owner's consent, we are now releasing complete backend driving data and in-vehicle driving video..."

Complete and clear photos of the scene.

Complete background driving data, accurate down to braking information.

And complete multi-view driving videos.

The front camera of the Starry Sky L7 is a 300-megapixel high-definition camera. In order to improve the accuracy of intelligent driving, both its color reproduction and sharpness are excellent, which is significantly ahead of many cars that are still using 130-megapixel cameras.

This video was released.

The Weibo topic that was just making a lot of noise suddenly went quiet.

The driving video clearly shows the entire process of the car first avoiding the mother's sudden peeking out of the window, and then being hit by the food delivery.

It was a completely innocent car accident.

Surprisingly, it wasn't the Starry Sky L7 that caught fire, but a food delivery electric scooter!!

Everyone's eyes widened!
They stared in disbelief at this starkly contrasting scene.

Are you kidding me? ?

This car—

"Brilliant!!"

"My god, how could you stop when someone suddenly appears out of nowhere? They darted out in less than a second, and the driver actually stopped! Huh???"

"It was AEB, according to official data released by Xingchen. AEB was triggered in time to prevent this accident; otherwise, without protection for the mother and child, a serious problem could have occurred." "What is AEB? How does it work?"

"AEB is... never mind, you wouldn't understand even if I explained it. Just remember that this feature is only available on cars priced above 200,000 yuan. Cars priced below that generally don't have it."

"Wow? Xingchen's AEB is so reliable? My Mercedes had the same problem last time, it didn't respond!"

The crowd's incredibly intense gazes!
The video takes a turn right at the beginning.

A stunning plot twist!!
In the latter half, the electric scooter was completely burned out, with only half of the front of the scooter destroyed. Judging from the final accident scene photos, the scooter did not spontaneously combust due to its own fault. Under such severe external conditions, there were no signs of spontaneous combustion from beginning to end.

The rumor was proven wrong.

"Awesome! This is a truly responsible car company. They resolved the issue immediately after the accident, made proper arrangements for everything, and then released the information to the public. They even handled the delivery driver's case properly. This is the responsibility of a conscientious company!!"

"No way—who just said Xingchen was slow to react? And now you're changing your tune? Can you please use a different account to come back after you've already started criticizing me? I look down on you!"

"A fence-sitter, always swaying between two sides..."

"No matter what, this car is really awesome. Xingchen Auto has once again proven its authority in the new energy industry."

-

"Oh no, remove this from the trending topics list!!"

Before Xingchen's official Weibo account had even posted the news for three minutes, GAC Toyota's sky had fallen.

At the same time, other competitors who had been secretly pushing things along also collapsed.

"Mr. Huang, it's too late... The topic's popularity on Weibo has jumped by two million."

"Holy shit!!!"

Huang Yongqiang's vision went black!
The mentality is broken.

How could this be?
Why is this possible?
He had considered all the possible outcomes of the car spontaneously combusting: maybe only the front of the car caught fire, maybe half of the car burned, or maybe the entire car was completely burned.

But what I never expected was that the cause of this spontaneous combustion was a food delivery electric scooter.

It has absolutely no connection with the Starry Sky L7.

"Who released this photo from this angle? Do they even know how to take pictures?! They could at least have made a video!!"

He was filled with regret.

He's feeling unwell!
If anyone's to blame, it's him for being too hasty. If we had waited even half a day longer, the pictures and videos of the accident would have already been released.

It all seemed like a joke.

……

Fei Zhaoning, the owner of the car involved in the highly publicized accident, gave an interview to the media in the afternoon.

"I really didn't realize what was happening. I didn't expect the car to react for me. Now I feel so lucky. I'm so glad I bought a car like this." He said to the reporter with a face full of emotion and relief.

The car caught fire, but that's a minor matter.

What I fear most is the potential for personal injury. How could anyone have predicted that such a large SUV would collide with an electric scooter that suddenly appears out of nowhere?
If you were to suffer a stroke that leaves you partially paralyzed, even with insurance coverage, you would still face a lot of trouble and hassle afterward.

"The moment the AEB was triggered, I knew that the 300,000+ yuan was well spent, and I recouped my investment on the spot! Now I'm just waiting for the insurance assessment. If it can be repaired, great; if not, it's a total loss, and I'll just buy a top-of-the-line car..."

"I think some of the comments online are biased. Xingchen is a warm and responsible company, which is something you can really feel during the accident. As for the Xingchen L7 car... I don't think it needs any more praise. Time will prove its correctness!"

The full interview quickly appeared on Weibo.

On platforms and forums, some Star Car owners have also shared their experiences, saying that they were handled properly after their accidents, and more than 90% of them were positive and approving.

Orders for the Starry Night L7 surged by more than 3,000 units in a single day.

It has started another crazy surge, even more exaggerated than last time!

As a result, the delivery period for newly reserved car owners has been extended once again, from the original 8 weeks to 10 to 12 weeks.

After selecting their configurations and happily paying their deposits, these people eagerly watched the app refresh with anticipation.

In exchange for.

However, the waiting time for delivery is shocking!
"No, why do I have to wait three months to pick up the car?"

"Holy crap, I've paid and I still have to wait for half a year!!"

"How can I pick up my car quickly? Can I skip the queue if I choose the fully equipped option?"

"Xingchen's official order system is based on locked orders, and there is no queue-jumping process. There may be too many people placing orders for cars now. Last time, Mr. Yu revealed that the official system had 27,000 small orders. Now it may have exceeded 30,000."

"Unbelievable! Less than three months after the press conference, President Xu is already swamped with orders..."

-

[L7 available for immediate sale, anyone interested? Pay an extra 20,000 RMB and take it home immediately, hands-on transfer of ownership! Buy your car before the New Year!]

A car dealer started a thread on the forum.

They started selling used cars with zero kilometers on the road.

New energy vehicles are a completely new business for used car dealers. Many dealers refuse to accept used new energy vehicles due to various factors such as difficulty in pricing, difficulty in selling, and instability in the market and brands.

However, people are gradually figuring out how to make a profit from it.

"Limited availability, miss it and you'll have to wait another six months!"

A group of netizens who were about to place an order suddenly found themselves in a blackout!

Go against Tiangang!

This is an act of rebellion against the Heavenly Guardians!

The Highlander is no longer being sold at a higher price.

The Starry Night L7 has actually increased in price?
(End of this chapter)