Chapter 20 Part [-]
Previous: Questioning skills: how to speak so that others will listen, how to listen so that others will speak
Chapter 4 Interrogation Scene 4: The distance between people's hearts, the measurement of interrogation
In the third quarter, do your homework and showdown in advance

Mini scene house:
Facing the debtor, how to successfully recover the debt.

Question story session:
Xiao Dong is a salesman in a company. He was sent to other places to collect arrears shortly after he started working.Before leaving, Xiao Dong deliberately checked the other party's information: the strength is strong, and the boss is upright.Xiao Dong thought that the reason why the money has not been returned may be because of old accounts, the salesman has changed several times, and the program can't be connected. This time he talked to the other party carefully, there should be no major problems.However, when he saw the boss of the debt company, Xiao Dong realized that he had oversimplified the matter.

Xiao Dong: "Hello, are you the boss of this company? I am a salesman of XX company. I am here for that old account. You should know?"

Hearing that, the man raised his eyebrows.

"Old debts? What old debts? I never owe anyone anything."

Unexpectedly, the other party denied it, so Xiao Dong took out the bill.

"Why don't you take a look? I'm not wrong, or will I come to trouble you?"

The man tossed the bill aside without even looking at it.

"What bill? I won't read it. Don't waste my time."

Xiao Dong saw that the other party was indeed difficult to deal with, and he couldn't be allowed to go on like this.When he refused to admit it, Xiao Dong took the initiative to ask.

"Whether you renege on your debt or not, it's written here in black and white. What happened to the 2005 yuan goods in 20? One of your salesmen named Li Ming came back after getting the goods from our company. I will give you the money every day. How long has it been? What about the money? You may say that there is no such person in your company. Let me tell you. I have called to verify that the person is still in your company. Which department? I know that too."

"Nonsense, there is no such thing."

"I still want to deny that there was still a payment outstanding in June 2005, and I said it for a few days. This bill is written on it, and your signature and fingerprints are on it. You won't say that these are also fake, right?"

"Where's the signature? Where's the fingerprint?"

The man yelled to grab the bill, and Xiao Dong quickly avoided it.

"Before I came here, I had already made up my mind. If I can solve it myself, I will solve it myself. If I can't solve it, I will report it to the relevant department directly. If you threaten my personal safety, I will call 110. I didn't expect me to do this, right? go down?"

The debtor, who had been very arrogant before, was suddenly too nervous to say a word when he heard that Xiao Dong was going to report to the relevant department.If it is punished, the company will definitely lose a lot, and its reputation in the entire industry will also be very bad.Thinking of this, the man softened.

"Young man, don't be too impulsive. If you have something to say, do you still need to alarm the superiors? I am also a small business."

"Since you know it's not easy to do business, why do you make it difficult for us? You have to let me do this before you are satisfied?"

"Okay, okay, I'll pay back the money you owe, and I'll do it when I get down today."

Wonderful question:

What should you do if you encounter a rude person?What should we do when this tyrannical person owes money again and refuses to pay it back?Questions like this make many people scratch their heads.

Xiao Dong originally wanted to make the other party pay back the money in a gentle way, but Xiao Dong realized that the other party had been using this method to deny it, and his arrogance also made Xiao Dong understand that he was weak and bullied.Xiao Dong decided to take the initiative and throw out the questions one by one before the other party asked or avoided them, so that he had no way out.At the same time, overwhelm him in momentum.

It wasn't until Xiao Dong said that he would report the debt to the relevant department and asked the other party if he was afraid, that the debt was completely subdued, and the previous arrogance disappeared.Xiao Dong asked about the pain and fear of the other party, so of course he had no choice but to catch him without a fight.Just imagine, if Xiao Dong didn't ask such a question, the other party might keep denying it and keep a strong mentality.If you actively ask questions, it will disrupt the other party's psychological rhythm, make him mess up, and you will have an advantage in the conversation.

Some people pretend to be strong on the surface. They use masks to confuse others in order to achieve their own self-interest.Such a person can't see any clues from the outside, only through conversation can he know whether his strength is real or not.One of the best ways to communicate is to ask the question first instead of passively accepting it.

Proactive questioning represents a strong thinking mode of seeking control. Only with control and the right to speak can the other person's thoughts be gradually controlled by you.After mastering a person's mind, can't he see through his mind?

(End of this chapter)

Tap the screen to use advanced tools Tip: You can use left and right keyboard keys to browse between chapters.

You'll Also Like