A Tale of Two Cities Supporting Xinjiang

Around 10 p.m., the number of passengers in the terminal gradually decreased, leaving only a few people catching late flights.

Zhai Hongjun didn't let everyone rest. He directly instructed the administration department to notify all the frontline key personnel in security inspection, operation and maintenance, and fire protection to come to the conference room for a meeting.

A dozen or so people were crammed into the conference room. At first, no one dared to speak, for fear of saying the wrong thing and being criticized.

Seeing this, Zhai Hongjun first put his notebook full of questions from the day on the table, then casually pushed aside his pen and blank paper, "Let's not play the superior-subordinate game today, everyone can speak freely."

If there's anything unreasonable about the existing processes, any difficulties encountered while working, or any ideas for improvement, please feel free to speak up. We'll discuss it together, change what can be changed immediately, and work together to find solutions for what can't be changed. We will never hold anyone accountable later.

The meeting room remained silent for several minutes, the air thick with tension.

At this moment, Aikberjiang cleared his throat: "President Zhai, then I will tell you the truth."

We also want to strictly implement the double-person double-check system, but sometimes during the morning rush hour, passengers line up in long queues. If the two people don't coordinate well beforehand, one scans the code while the other opens the bag, which causes chaos and delays, and passengers complain.

I think we could optimize the division of labor: one person could be responsible for scanning the machines and guiding luggage, while another person could focus on monitoring the screens and conducting baggage checks. With each person doing their specific task, efficiency would be significantly improved, and it would be less likely to miss anything.

With Aikberjan taking the lead, the others also started talking.

Lao Xue from the fire brigade then said, "Mr. Zhai, we also have a suggestion."

Handwritten fire inspection records are too troublesome. Each facility needs to be filled in with its number, status, and date. Sometimes, when I'm busy, I miss a few entries, and it's easy to make mistakes when I try to fill them in later.

"If we could implement an electronic system, attaching a QR code to each fire safety facility, people could scan the code to fill in the status, upload photos, and the data could be uploaded to the backend in real time. No one could fake it, and our work would be much easier."

"The operations and maintenance team also has something to say!"

Old Zhang, the team leader of the maintenance team, also raised his hand, "There is too much equipment around the runway, dozens of navigation instruments and navigation lights. Now they are all inspected according to a fixed cycle, which is too rigid."

Some devices are less likely to break down if used every day; others are more prone to accumulating dust and malfunctioning if left unused.

Could we adjust maintenance schedules based on the actual usage frequency of the equipment, checking key equipment frequently while not neglecting idle equipment? This would save manpower and ensure problems are truly identified.

Zhai Hongjun and Su Nan listened very attentively, huddling together to write down everyone's suggestions one by one, and occasionally asking a few more questions.

"Old Xue, what exactly do you mean by optimizing the division of labor? How exactly should we allocate personnel? Shouldn't peak and off-peak periods be different?"

"Xiao Wang, is there a general budget plan for the electronic system? How complex is the operation? Can frontline employees get started quickly?"

Sometimes, several people will argue heatedly over a single optimization detail.

For example, when discussing maintenance and repair cycles, Lao Zhang insisted on "adjusting according to usage frequency," while Hang Sunan worried that "flexible adjustments may lead to omissions," and the two started arguing back and forth.

Zhai Hongjun didn't interrupt, waiting for the two to finish before slowly saying, "I think we can compromise. We can first categorize the equipment, with core equipment checked weekly, and auxiliary equipment checked monthly or quarterly based on usage frequency. Each maintenance check should be recorded by scanning a code. This way, it's flexible and doesn't miss anything. What do you think?"

Old Zhang and Hang Sunan exchanged a glance and nodded: "Okay, this method is reliable!"

Such a symposium could go on until 1 a.m.

Everyone was exhausted, their eyes bloodshot, but their lips were full of energy, especially the frontline employees. Seeing their suggestions being taken seriously and discussed point by point, they started talking more and more.

Even problems that were usually kept quiet, such as "insufficient manpower" and "cumbersome processes," were all brought up at once.

As the meeting adjourned, Su Nan tidied up her notes and watched as Zhai Hongjun was still checking the details of the security check division of labor with Lao Xue, his patience belying that of a newly appointed leader.

The resentment he felt due to the slow progress of the rectification gradually dissipated without a trace.

The 72-hour on-site verification was just coming to an end, and the members of the special task force were sitting in the office organizing the list of issues, their eyelids almost glued together.

Suddenly, a rapid telephone ring broke the silence of the night.

Zhai Hongjun grabbed the phone, and after listening to only two sentences, his slightly tired face instantly darkened.

"The runway navigation lights are malfunctioning; the signal is flickering, and nighttime flights can't take off or land normally. Su Nan, and the rest of you, come with me to the site!"

Without daring to delay, the group grabbed their coats and rushed out with Zhai Hongjun.

When they arrived at the runway, the maintenance personnel on duty were already pacing anxiously. Upon seeing them, they quickly came up to them and pointed to a lone lamppost in the distance: "Mr. Zhai, the main navigation light is the problem."

"Something suddenly went wrong; it flickered a few times and almost went out. We tried to troubleshoot with the equipment, but we couldn't find the problem. With this light out, it's too dangerous for subsequent flights to land!"

The crowd looked in the direction he pointed. The lamppost was 15 meters high and completely bare, without even a foothold or crossbar. One could only climb it by grabbing the pole with both hands, which looked terrifying in the dark.

"Mr. Zhai, I'm young and quick, I'll go up!"

A young operations and maintenance worker in his early twenties stepped forward and volunteered.

Zhai Hongjun raised his hand and waved, taking the safety rope handed to him by the person next to him. He quickly tied it around his waist, then looked down and carefully checked the multimeter and insulating tape in his tool bag. After confirming that everything was in order, he said, "No need, I'll do it."

"You all keep a close watch down there, make sure the safety ropes are secure, and closely observe any activity above. Call me immediately if anything happens."

"Mr. Zhai, this is too dangerous, let us do it!"

Su Nan quickly stopped him, "You're in charge, there's no need for you to take this risk personally. The focus now is on solving the problem, not arguing about this!"

Zhai Hongjun brushed his hand away, saying, "The navigation light is crucial. I have more experience than you, and I can troubleshoot faster. The sooner it's fixed, the less risk there is for the flight."

Before anyone could stop him, he reached out and grabbed the cold lamppost, using his feet to push off the pole as he climbed up.

The temperature difference was extreme late at night, and a thin layer of frost formed on the lampposts, making them very slippery.

Su Nan stood below, her heart pounding in her chest. She couldn't help but look up and shout, "President Zhai, climb slowly, keep your footing, don't rush!"

The others also surrounded the lamppost, gripping the safety rope tightly, their eyes fixed on Zhai Hongjun's figure, not daring to breathe.

A chilly night wind blew, causing the lamppost to sway slightly. The climbing figure appeared exceptionally frail in the darkness, making everyone's palms sweat and their hearts leap into their throats.