I met my whole family through Baidu Tieba.

Chapter 192 C2B2C: The Right Way to Do It

After Shen Kang and his group returned to their seats, people around them began to turn around and greet Shen Kang in hushed tones.

Many of these college students witnessed Shen Kang's "repeating" behavior yesterday and realized that Shen Kang's background was not simple.

However, they hadn't quite left the ivory tower yet, and were still somewhat aloof, so they weren't particularly enthusiastic about Shen Kang. They still preferred those with outstanding personal abilities.

After what had just happened, even the students who were very confident and didn't think their projects were inferior to Shen Kang's had to admit that Shen Kang's project was indeed very well done. So they all acknowledged it and started to want to learn more about it.

And so, as one team after another took to the stage, the competition continued.

Because Shen Kang's team dragged on for too long, the match finally ended around 6 p.m.

The results of the city-level competition were not announced on the spot; there was a subsequent evaluation stage. So, after the competition, everyone dispersed.

When the event ended, Miao Changqing was in low spirits, and even lower.

However, at this moment, several contestants from other universities came over and chatted enthusiastically, praising Miao Changqing's team's project as very good, saying that they might win the city-level competition.

Receiving praise from these opponents finally lifted Miao Changqing's spirits somewhat.

However, they quickly changed the subject, turning the conversation to Wan Zihao, "Wan, do you know that Shen Kang?"

Yesterday morning, Shen Kang took the initiative to greet Wan Zihao, which was seen by quite a few people, indicating that the two knew each other.

Wan Zihao didn't expect the topic to suddenly turn to him, and replied, "Yeah, we know each other. We were high school classmates."

The person asking the question smiled even more warmly, "So you're a high school classmate—"

After exchanging only a few words, these people expressed their desire to meet Shen Kang. Their implication was clear: they wanted Wan Zihao, their high school classmate, to introduce them.

These people were all seated far from Shen Kang and his group, making communication impossible during the competition. Going directly to them seemed a bit abrupt, so they decided to target Wan Zihao, whom they seemed to know. After all, they knew Miao Changqing and the others, so it would be more natural.

After listening to their words and seeing their expressions, Miao Changqing's hard-won positive mood began to sink again.

Wan Zihao's feelings were rather complicated: on the one hand, he was quite annoyed by Shen Kang; on the other hand, now because of his status as "Shen Kang's high school classmate," he seemed to be quite popular among these prominent figures from other universities, which made him feel quite good.

In the end, Wan Zihao still led these people over and blocked Shen Kang, who was about to leave.

Shen Kang is quite popular now. He hasn't left since the event ended, and people keep coming over to get to know him.

After getting to know the group that Wan Zihao brought and exchanging contact information, he finally left the venue and took He Qiuzhu and the others out for dinner.

Xiao Bonian had already told him in advance that the judges had a dinner party tonight and couldn't join him, so they didn't invite Xiao Bonian.

The group didn't eat dinner at the hotel—the Haobo Hotel only provides free breakfast and lunch on the day of the competition; other lunches and dinners are at the participants' own expense. Since the hotel food is relatively expensive, the participants mostly ate out; there was a street right next to the hotel with many snack shops.

Quite by chance, as the group walked toward that street, they ran into Wen Chulan and his team.

"Going out for dinner?"

"Yes, you too?"

"Hmm, what a coincidence."

The two teams didn't have much of a relationship. After exchanging a few meaningless words, they decided to go their separate ways to eat.

However, Wen Chulan glanced at Shen Kang and then took the initiative to walk over. "Shen Kang, I have something to talk to you about."

So the two teams temporarily headed together toward that street.

Shen Kang and Wen Chulan lagged behind, ending up at the very back of the group.

"What do you want to tell me, Senior Wen?" Shen Kang asked.

Wen Chulan glanced at him, then looked ahead and said, "When you were giving your impromptu presentation about that new model you came up with earlier, I noticed that several contestants from other universities were taking notes in their notebooks."

He paused after speaking.

Shen Kang simply said "Oh" and didn't say anything else.

This made Wen Chulan unable to hold back any longer, and she said, "I've also overheard some bits and pieces of information. It seems they're planning to directly copy your new model. Of course, not to copy your project to participate in the competition, but to directly implement and put it into practice—to copy your project and get it done!"

Shen Kang simply responded with an "Oh".

This surprised Wen Chulan: "Aren't you going to do anything?"

Shen Kang chuckled. "What can I do? Tell them, 'This is my idea, stop copying! I'll cry if you keep copying!'"

Upon hearing this, Wen Chulan couldn't help but smile, but immediately became serious. "For the time being, it seems there's really no way to stop them from copying your project and implementing it, but at least you can get started first. You're the founder of this model, so you should understand its details better than all of them. Therefore, as long as you get started, even if they..."

Even if they just copy you, you still have an advantage.

Shen Kang glanced at her. "Senior Wen seems quite interested in my project?"

Wen Chulan spoke frankly: "At least we're from the same school, and this is your idea. If another school copies your idea and makes it work, I really can't accept that."

Shen Kang then asked, "Didn't Senior Wen herself consider following my model?"

Wen Chulan glanced at him. "I still have some bottom lines."

Shen Kang nodded and said nothing more.

Having said what she needed to say, Wen Chulan prepared to call her teammates to leave.

Just as she was about to quicken her pace, Shen Kang called out to her again: "Senior Wen, actually I'm quite interested in your IT maintenance service platform."

"Interested in our project?" Wen Chulan slowed his pace, somewhat puzzled. He wondered why Shen Kang had suddenly brought up their IT maintenance service platform when they were talking about his secondhand textbook recycling platform.

"Hmm." Shen Kang nodded. "When I watched your presentation today, you mentioned that you have a deep connection with the School of Electronic Science and Engineering at the university, and that you can find enough personnel from there to provide the technology needed for your platform?"

"Yes." Wen Chulan still didn't know why Shen Kang was bringing this up.

Shen Kang continued, "Senior Wen, I do intend to implement this idea that came to me on the spur of the moment, but not just in terms of secondhand textbooks; I'll explore a broader scope, such as the recycling of secondhand electronic products."

"The model is still the same one I mentioned this afternoon: C2B2C."

Upon hearing this, Wen Chulan couldn't help but say, "Electronic products? That's much harder to deal with than textbooks! After all, with secondhand textbooks, you only need to confirm the version and the completeness of the book, but electronic products have a much more complex internal structure."

As Shen Kang walked slowly, he said, "That's why I want to invite you to join my project. We can collaborate with the School of Electronic Science and Engineering to develop a system for judging the quality of electronic products. Initially, we can keep it simple and only work on a few categories, such as mobile phones, tablets, and MP3 players. With fewer categories, the system for judging the quality of electronic products can be as simple, efficient, and accurate as possible."

At this point, Shen Kang also revealed something else to Wen Chulan: "Does Senior Wen know about Xianyu.com?"

Wen Chulan nodded. "I understand."

"I created Xianyu.com."

Wen Chulan paused for a moment, turned her head, glanced at Shen Kang several times, then looked away and continued walking forward with the main group, feeling quite surprised.

She was naturally aware of Xianyu.com; she had even participated a little in the recent hype surrounding trial vouchers.

She just hadn't expected that Xianyu.com was actually created by Shen Kang! If that's the case, then the Beiming Forum was also created by Shen Kang. No wonder Zheng Changhao's expression was so strange when he saw Shen Kang; now it all made sense—everything made sense.

Shen Kang continued walking and talking: "So, I also have some data on second-hand transactions. According to this data, the current C2C second-hand transactions are still concentrated on categories that don't require professional knowledge and are relatively easy for individuals to judge, such as second-hand teaching materials, second-hand clothes, and related items. As for specialized items like electronic products, the transaction volume on second-hand websites is very small. People are probably afraid of being scammed and don't want to take that risk."

"What if we could create an online platform that provides professional authentication services for used electronic products and offers quality guarantees when they are sold, such as a one-year warranty? What do you think, Senior Wen?"

Wen Chulan silently imagined the scene Shen Kang had described.

Because of personal habit, she put herself in the shoes of a consumer to analyze the phenomenon:

She wanted to buy a certain model of mobile phone worth 2000 yuan. Buying a new phone was too expensive, and she didn't have that much money. But if she bought a used phone, she didn't know about the quality. What if it broke down after a few days?

At this time, a website offered used mobile phones of this model, fully functional, even with a one-year warranty, for only 1000 yuan.

To be honest, Wen Chulan herself was genuinely tempted.

"From my personal perspective, I think this website is quite good," Wen Chulan said cautiously.

Shen Kang nodded. "I think it's great too. Especially for university students."

"College students are a price-sensitive group. Why? This is naturally because everyone's money comes from their parents, and they don't have much money, so they can only be more sensitive to prices. And the main consumer group for second-hand goods is precisely the price-sensitive group, so the user groups match up."

"Furthermore, college students are more open-minded and tolerant, and are most receptive to new things. Therefore, starting with college students is the easiest way to gain a foothold in the second-hand electronics market."

At this point, Shen Kang smiled and said, "In addition, there is another benefit to creating such a platform. Nowadays, some college students might eat only steamed buns for months in order to save money to buy a good phone, which is too miserable. If there is such a reliable channel for buying second-hand phones, they will have more options and will not have to ruin their health by eating only steamed buns for months."

He wasn't just making this up; there are real examples:

Back when Shen Kang was in college in his previous life, there was a boy in his public administration class who, in order to buy a Nokia N96 phone, ate nothing but steamed buns for months, eating only steamed buns and boiled water every day.

The most outrageous thing is that the boy came from a very poor family and was receiving a poverty grant.

"It still sounds quite meaningful."

Wen Chulan nodded.

She had also met the kind of person Shen Kang described.

"However, this shifts the risk from consumers to the platform. If the platform's testing capabilities are inadequate, and it mistakes a defective electronic product for a good one, charging a high premium, and then sells it to another consumer—"

"Therefore, a more reasonable inspection plan is needed to comprehensively control the overall product quality." After chatting for a while, the two were almost at the snack street.

Since Shen Kang and Wen Chulan were discussing business, the two teams simply merged together and had dinner at a small restaurant.

After dinner, when everyone returned to the hotel, Shen Kang and Wen Chulan had almost finished their conversation.

Wen Chulan became increasingly interested in Shen Kang's C2B2C secondhand platform as they discussed it. Moreover, she didn't need to raise the money; Shen Kang had taken care of everything. All they needed to do was contribute their personnel and connections.

So Wen Chulan was basically willing to join Shen Kang's plan, but because of his habitual caution, he didn't agree immediately and wanted to discuss it with the other members of the team.

Shen Kang didn't urge her; he just waited for her news.

After returning to the hotel, the two teams dispersed and everyone went back to their rooms.

Shen Kang then called Xiao Bonian again, went to the hotel restaurant, found Xiao Bonian, and borrowed his room key. He then went to Xiao Bonian's room and took Xiao Bonian's laptop out of his bag.

He originally only wanted to have fun this time, so he didn't bring his laptop. Now that he wants to go online to look at something, he can only use Xiao Bonian's computer.

After turning on the phone, Shen Kang made another call to Kang Zhengyang.

Afterwards, I logged into my email and waited a while before seeing a new email from Kang Zhengyang.

This email contained a lot of information, such as the sales situation of smart rice cookers: As of now, Anjia smart rice cookers have sold 4719 units. After deducting the acquisition cost of 90 yuan per unit, Anjia Technology has earned more than 50 yuan in net profit from these rice cookers.

Under the seven-day no-reason return policy, the current return rate is 6.2%, which is very low and well controlled.

In addition, Anjia Household Services has further expanded its customer base in Yangcheng. Currently, the total number of users who have purchased Anjia Household Services services is over 39,000, of which 26,000 have made repeat purchases.

Based on the rice cooker situation of these households as shown by Anjia's big data, and the purchase ratio of target customers generated from the current data, Anjia smart rice cookers can still sell about seven or eight thousand units in Yangcheng.

Shen Kang received a total of about 27,000 rice cookers from Ruifeng Electric Appliances. This means that the current Anjia customers in Yangcheng cannot sell all of these rice cookers. He still needs to develop more customers in Yangcheng and expand business to other cities in order to sell all the Anjia rice cookers.

As for expanding the home-buying business to other cities, Kang Zhengyang's team has already started working on it.

In addition, these documents also include Anjia Home Service's "Third Sister" service and home appliance repair service.

The development of these two businesses is also quite rapid. In terms of home appliance repair, each service station in each district is now equipped with three home appliance repair service specialists as standard.

When the store established its appliance repair team, it also referenced the daily cleaning team's model to create a preliminary training standard, which is continuously being improved.

After reviewing all the materials, Shen Kang called Kang Zhengyang again and told him about his new plan: "—Old Kang, I recently participated in an entrepreneurship competition at school, and hey, a new idea suddenly popped into my head: to create something new, a second-hand website."

Kang Zhengyang was taken aback. "A secondhand website? Didn't you already create a secondhand website?"

Kang Zhengyang was also aware of the matter concerning Xianyu.com.

"This is different from Xianyu.com."

Shen Kang explained the difference: "Xianyu.com is C2C, this is C2B2C—"

After his explanation, Kang Zhengyang understood that although both of these secondhand websites dealt in secondhand goods, they did indeed exist.

There are significant differences; their fundamental models are different.

So Kang Zhengyang asked, "So you're planning to merge these two websites together? Like how Ali created Taobao Mall within Taobao?"

Shen Kang shook his head: "No. I plan to operate these two websites separately, without them interfering with each other, and not follow the Taobao model."

Kang Zhengyang didn't ask why. He figured Shen Kang had his reasons for doing what he wanted. If Shen Kang didn't want to say, he wouldn't ask.

Shen Kang continued, "I'm calling you because of this new secondhand website, which will be working with Anjia Housekeeping. Aren't our clients mostly high-net-worth individuals? These people tend to upgrade their electronics much faster than ordinary people. I plan to buy their unwanted secondhand electronics and sell them to college students."

Upon hearing this, Kang Zhengyang remained silent for a moment, suddenly feeling a sense of dread.

Before that, Anjia Household Services provided services to its clients and made money from them.

If Shen Kang's proposed C2B2C model for secondhand goods really takes off, then Anjia Home Services' customers will not only be able to buy services from Anjia Home Services, but will also be able to continuously earn money from them!

By transforming from a one-way channel to a two-way channel, a closer connection will be established between Anjia Home Services' clients and the company.

At that time, Anjia Home Services' clients will become increasingly reliant on the service.

Kang Zhengyang thought silently for a while before finally saying, "Boss, did you really come up with this on the spur of the moment? It feels like you've been planning this for a long time."

The sense of déjà vu about Kang Zhengyang is too strong.

Just like last time Shen Kang told him that he planned to use Anjia Household Services as a channel to sell household products, Kang Zhengyang was shocked by the depth of Shen Kang's planning. This time, Shen Kang said that he wanted to use Anjia Household Services as a reverse channel, which made perfect sense and was so seamless that Kang Zhengyang had a strong sense of déjà vu. He felt that Shen Kang had planned this all along, and it was not something he came up with on the spur of the moment.

"It really just came up on the spur of the moment—"

After talking to Kang Zhengyang for a while, Kang Zhengyang still didn't quite believe it, so Shen Kang got tired of explaining. "Anyway, that's how it is. You should make preparations on your end. On the technical side, talk to Li Su and add a recycling area."

"Regarding door-to-door recycling, that's perfect. From your information, we can see that our appliance repair team at Anjia is already well-equipped. These personnel are the best available door-to-door engineers and electronic product testers. Of course, they mainly received training in domestic service skills standards before, so they still need further training."

"I have already connected with the relevant personnel at our school and will push forward a project as soon as possible to establish a feasible set of electronic product testing standards and procedures."

"You should first conduct a screening process, selecting some employees from the home appliance repair team to prepare for becoming on-site engineers. You can choose the specific personnel yourself. I only have one requirement: initially, each service station in each district must have one on-site engineer."

"Once the on-site engineers are selected, I will arrange for someone to train them according to the established electronic product testing standards and procedures."

After listening for a while, Kang Zhengyang finally couldn't help but speak up again: "Boss, are you sure this was something you came up with on the spur of the moment? The more I listen, the more it seems like you had this planned in advance."

In Kang Zhengyang's view, this was a perfect combination: establishing channels for customer benefit and strengthening customer relationships; providing a stable and reliable source of goods for the new website; and even the service personnel, which no longer needed to be found, had already been arranged—the existing appliance repair personnel in the store, who only needed to undergo some simple new training.

Could you have thought of something so thoroughly on the spur of the moment?

Shen Kang didn't know what to say.

He somewhat understood why some leaders were mythologized.

But there's nothing wrong with that, so he simply said, "Yeah, I've already thought about it, okay?"

Kang Zhengyang felt relieved: "Why didn't you just admit it earlier?"

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