I met my whole family through Baidu Tieba.
Section 30: Giving out perks to family members
Summer vacation started, and with nothing to do, I started a company...
Manager Zhang couldn't help but grit his teeth, feeling utterly humiliated: he, Old Zhang, was a master of showing off at the company's annual party, but he admitted he couldn't fake such a fresh and natural display of arrogance.
At the same time, Manager Zhang was also very surprised: he never expected that all the innovations that he admired were created by his daughter's classmate!
This kid is a genius!
"Xiao Shen, were all those innovations in your company, like those 30 standards, your own ideas?" Manager Zhang couldn't help but ask.
Shen Kang nodded, "Yes."
Seeing that Manager Zhang still wanted to ask him questions, Shen Kang quickly said, "Uncle, our inspectors are about to start their inspection. How about we talk later? You can come with our inspectors and see what our entire work process is like, and also see if you are satisfied with my cleaning service this time."
"Okay," Manager Zhang agreed.
Seeing that the inspector had put on his shoe covers and was about to start work, Shen Kang instructed, "Check carefully. Don't relax your standards just because it's my job. This is about being responsible to the client and to our company."
"Yes, Mr. Shen."
The inspector acknowledged and began his work.
He first checked the inside and outside of the door and the doorknob to make sure they were clean and free of stains. Then he reached out and touched them to confirm they were smooth. After that, he went into the living room and checked the floor. It was free of dust, stains, and water stains. He then went to the balcony and checked that it was free of stains and water stains, and the window tracks were clean and free of dust.
The inspectors were actually very quick, and they would occasionally recite some standards to the customers. This was something Shen Kang required during training, so that customers could have a concrete and intuitive understanding of where their money was being spent and feel that it was well spent.
Manager Zhang now truly feels that the money was well spent.
After Shen Kang finished the job, he didn't look at it carefully. But now, following the inspector all the way and listening to the standards the inspector mentioned, he realized that Anjia's cleaning service was indeed cleaner than some of the cleaning services he had hired before.
This prompted Manager Zhang to ask, "Xiao Shen, why do you seem to have cleaned it even better than the cleaning staff I hired before?"
Shen Kang smiled and said, "Uncle, the cleaning staff you used to hire all used common household cleaning products, such as dish soap. But our company uses professional cleaning products that we have carefully selected. They are the most professional and effective products on the market."
Manager Zhang nodded and continued to walk and inspect with the inspector.
It's not just the difference in cleaning products; the 30 standardized indicators for home cleaning, spoken by the inspectors, gave Manager Zhang a more concrete and clear understanding of "cleanliness," which was much clearer than the vague notion of "getting it clean."
So much so that when the inspectors finished their inspection, confirmed there were no problems, and started collecting payment, Manager Zhang felt embarrassed.
"Xiao Shen, the property management gave me this flyer, and you already gave me a 50 yuan discount. You've already given me another 50 yuan off, so I only have to pay 10 yuan in total. I feel bad about it. How about you don't give me the 50 yuan discount and I'll pay 60 yuan?"
For this level of service, Manager Zhang felt embarrassed to only pay 10 yuan, considering he was not short of money and valued his reputation.
Shen Kang replied, "Uncle, please don't be embarrassed. The discount and the price are all company rules. If I change them, it would be against the rules, and you can't harm me. At most, you can purchase our services again next time you need cleaning services, but then there won't be this discount, and it will be the original price."
Manager Zhang readily agreed, "Sure, I'll definitely buy your services next time I need cleaning!"
He hired another housekeeping company for cleaning, and the service fee plus the agency fee would have cost him 110 or 120 yuan. Anjia only charged 110 yuan, which was not expensive at all. Moreover, the cleaning was done so well and so professionally, which made him worry-free. Who else would he hire if not Anjia?
Manager Zhang has already made up his mind that he will use Anjia for all his home cleaning services from now on!
Seeing this, Shen Kang continued, "Uncle, since you think our company's service is indeed good, you can recommend it to your relatives and friends. For every new customer you bring us, we will give them a 50 yuan discount on their first order, and we will also give you an additional 50 yuan cash commission."
Customer referral was also one of Shen Kang's promotional strategies. However, unlike Pinduoduo in later years, Shen Kang did not need to collect fragments. He would pay money directly to each customer he recruited!
Consider it a perk for my family.
Manager Zhang, being in business himself, immediately understood Shen Kang's strategy and laughed, "Little Shen, you're really generous when it comes to acquiring customers. But how do you tell if a new customer was brought by me?"
Shen Kang said, "It's very simple. For a new customer's first order, you can just call and place the order on their behalf. We will have detailed records. When you place your next order for our services, our inspector will come to your door to deliver the transaction, or you can go to our store to pick it up yourself."
Manager Zhang said with interest, "Interesting. It's a bit of a hassle to make a trip for 50 yuan. I guess I'll just buy your service again next time I need cleaning, and then your inspector will bring it over. That way, it encourages me to buy again, it's a chain reaction."
Shen Kang didn't deny it: "That's somewhat true, but Uncle, you could accumulate a few orders and then collect a few hundred yuan all at once."
Looking at the young man in front of him, Manager Zhang felt more and more that this kid had a knack for business. They were both 18, so how come this kid was so quick-witted, while his own Xiaoyu only knew how to buy clothes and play computer games?
At the same time, Manager Zhang was indeed persuaded by Shen Kang.
He had only thought that Anjia's service was good, and he would use Anjia whenever he needed it in the future; he hadn't considered recommending it to his relatives and friends. But after Shen Kang announced the 50% commission for each new user referral, he wanted to recommend it to his relatives and friends.
One new customer costs 50, ten of them would cost 500, that's the price of a pack of cigarettes...
After seeing Shen Kang and the others off, Zhang Yu returned to the study in a daze, her mind filled with the scenes from earlier:
Shen Kang calmly said: "It's summer vacation, and I had nothing to do, so I started a company."
Shen Kang instructed the inspector, who was in his early twenties: "Check carefully. Don't relax the standards just because it's my job. This is about being responsible to the client and to our company."
When his father questioned whether the discounts for new customers were too generous, Shen Kang waved his hand and said: "Customers are like family to us. We're giving benefits to our family! I didn't start this company to make money; I just wanted to make friends."
……
Where had the innocent girls at the high school ever seen such a scene?
Zhang Yu's mind was in complete chaos; she only felt that Shen Kang was shining brightly, so dazzlingly that it made her heart pound and she couldn't calm down for a long time.
After a long while, his hands finally touched the keyboard, and he sent a message to Chen Dandan: "You'll never guess what just happened..."
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