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Chapter 81: The Northern Inspection Officially Begins
On the first day after the National Day holiday, Anjia Tianxia's headquarters returned to its usual bustling activity. But there was an unusual tension in the air.
The notice for the quarterly summary meeting has been issued, and rumors of a draft equity incentive plan for senior executives are also quietly circulating in a small circle.
It's like throwing bait into a school of fish, causing various forces beneath the calm surface to begin to stir, assess, and connect.
The official roster of Lu Chaoyang's inspection team has been released. Besides Lu Chaoyang himself, the members include:
Deputy Director of the Finance Center, a close associate of Lu Chaoyang, and an incorruptible auditor.
Senior Manager of Risk Control Department, a newly promoted young talent, known for his rigorous and demanding approach.
Senior supervisor in the Operations Management Center, responsible for checking the standardized processes of stores.
Legal counsel, responsible for contract and compliance review.
And, the Sanskrit pronunciation.
The inclusion of Ji Fanyin makes the meaning of this list even more subtle.
She was Lei Guoliang's most trusted confidante and served as the Director of Administration and Human Resources, but was not directly responsible for business or risk control.
Her role is more like Lei Guoliang's eyes and balancer, representing the will of headquarters and coordinating relationships between various parties.
As the list was being distributed, Lei Guoliang called Ji Fanyin to his office.
"The inspection team will depart next week, starting in the capital, then Chang'an and Urumqi." Lei Guoliang looked at Ji Fanyin and said calmly, "Your task is not to audit the accounts, nor to find fault."
Ji Fanyin listened quietly.
"You have three tasks," Lei Guoliang said, holding up three fingers. "First, assess people. Look at Han Mei's core team, what's their state of mind, what are their abilities, whether they only listen to Han Mei, or whether they have the company in mind."
Second, listen to what they say. Listen to the frontline employees and middle managers in the North China and Northwest regions, and hear their true thoughts and opinions about headquarters, Han Mei, and company policies.
Third, maintain stability. General Manager Lu and his team are primarily investigating business operations and risks, which will inevitably lead to friction with local authorities. Your role is to act as a mediator, ensuring the inspection proceeds smoothly, but without hurting Han Mei's feelings or the team's morale. You must find the right balance.
Ji Fanyin understood. She was going to act as a supervisor and a buffer. She needed to ensure the inspection was effective and represented the authority of headquarters, while maintaining superficial harmony and avoiding escalating conflicts. This was a task that extremely tested emotional intelligence and stance.
"I understand, Guoliang," Ji Fanyin nodded and said, "I will be careful."
"Hmm. Also," Lei Guoliang took a sealed file bag from the drawer and pushed it in front of her, "this contains several key areas of focus for the inspection team in terms of business and risk control. You just need to know them; there's no need to disclose them."
If Mr. Lu and his team find any relevant issues, you need to ensure that the information is accurately and promptly relayed back.
Ji Fanyin took the file bag, feeling its weight in her hands. It contained not only direction, but also Lei Guoliang's unspoken concerns and judgments about Han Mei and the business in the north. This represented a deeper level of trust, and also a heavier responsibility.
After leaving Lei Guoliang's office, Ji Fanyin returned to her seat, looked at the mountain of quarterly meeting preparation documents on her desk, glanced at the sealed file bag, and sighed softly.
She knew that she was being drawn deeper and deeper into the power struggles and infighting among the company's top management.
Previously, she was merely an executor and a service provider; now, she has become a participant, and even, to some extent, a arbitrator.
This change put pressure on her, but it also intensified her dependence on Lei Guoliang and her secret sense of belonging.
She had to keep an eye on his ever-expanding empire, especially in areas beyond his sight.
A week later, in Beijing, the air was thick with the scent of late autumn. Han Mei personally led the core management team of the North China region to present a state-of-the-art welcome outside the VIP channel of the Capital Airport.
All the cars were black Audi A6s, and she stood at the very front, wearing a smart cashmere coat, smiling broadly and exuding an air of authority.
Lu Chaoyang and his entourage filed out. Han Mei immediately strode forward and warmly shook Lu Chaoyang's hand: "President Lu! Welcome, welcome! You must be tired from your journey!"
He then turned to Ji Fanyin, his smile becoming even more genuine: "Fanyin, you're here too! That's wonderful! This time, we'll have to give you some serious guidance on our work up north!"
Ji Fanyin smiled and replied, "President Han, you're too kind. We're here to learn from you."
After exchanging pleasantries, the convoy headed towards the city. Han Mei specifically asked Ji Fanyin to get into her car.
In the car, Han Mei closed the soundproof windows between the front and rear seats, her smile fading slightly, and she complained with a hint of intimacy: "Sister, do you think the old man doesn't trust me, Han, or what? He even troubled President Lu and you all to make such a big trip."
"I wouldn't say this operation in the north is perfect, but it's definitely making money and expanding the company's territory!"
Ji Fanyin said gently, "President Han, please don't overthink it. President Lei often says that the north is an important growth engine for the company, and you have made great contributions."
This inspection is a routine task, but it also reflects headquarters' emphasis on and support for key areas. General Manager Lu and his team are very experienced; they'll be able to help us diagnose problems, identify areas for improvement, and ensure smoother future development.
"That's right, that's right!" Han Mei slapped her thigh and said, "I just feel that we're all family, why can't we just say what we want to say instead of making such a fuss?"
But now that I'm here, I, Lao Han, will definitely cooperate fully! I'll make sure headquarters sees the spirit and true skill of our brothers from the north!
She spoke frankly, but Ji Fanyin could tell that Han Mei was on edge. The more open and cooperative she appeared, the more it probably meant that there were things she needed to prepare for.
The next two days were dedicated to a pre-arranged presentation. In the bright and clean conference room of the North China regional headquarters, Han Mei personally delivered a comprehensive three-hour presentation, featuring detailed data, vivid case studies, and ambitious future plans.
Then we visited several flagship stores in Beijing, and everything from the decor to the staff to the service process was impeccable. The welcome dinner that evening was exceptionally warm and thoughtful.
Lu Chaoyang maintained a professional smile throughout, listening attentively and observing carefully. His questions were always to the point, yet he remained tight-lipped, making it impossible to discern his true attitude.
The two finance and risk control staff barely spoke, only taking notes continuously, their sharp eyes scanning every document and every detail.
Ji Fanyin quietly played the role of observer and coordinator. She could sense that behind Han Mei's team's perfect performance, there was a deliberately created, tense, and appropriate atmosphere.
When answering questions, the eyes of the frontline employees and managers would unconsciously drift toward Han Mei or her confidants, and their answers would be as if they had been uniformly trained.
This may not be a bad thing, but it at least shows that Han Mei's control over the North China region is absolute and profound.
After the briefing and tour, the inspection entered its substantive phase. Lu Chaoyang divided the team into two groups.
He personally led the finance, risk control, and legal teams to the North China region's finance department to retrieve accounts and contracts for closed-loop auditing.
Another group, led by the operations supervisor and Ji Fanyin, conducted random undercover visits.
This was Ji Fanyin's suggestion. While prominent flagship stores are important, the real problems often lie hidden in those inconspicuous corners.
They randomly selected two community stores in non-core areas of Beijing, as well as one newly opened store each in Chang'an and Muqi, and went directly there without notifying the local authorities.
At a community store in the southern part of Beijing, the problem quickly became apparent. The store was clean and tidy, but the system was used very little, and the agents were still relying heavily on paper notebooks to record customer information.
A random check of several recent contracts revealed two instances where brokers signed on behalf of clients and key clauses were not filled out correctly.
The store manager explained that the customer was in a hurry, there wasn't enough time, and the new employee didn't know how to handle it.
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