I will never give in to Miss Death

"Oh……"

I waved at him: "Be careful on the road."

The secret of cats?

Watching Yueyue leave, I tilted my head and straightened the beret on my head.

Maybe it’s just a little secret about which catnip tastes better and how fish can eat it without getting stuck on fish bones…

"..."

……

No. 326 Is it wrong to raise fish in a cat cafe?

After Yueyue left with the order, I had a brief chat with Jiang Wei and Ye Zi in the store about graphics cards and confirmed the general route of cooperation. Seeing more and more customers coming in, I put on my headphones again, held the tablet and went to receive customers as usual.

Considering that some "big shots" from the city would be coming here today, and there would be special reporters to interview them, I did not switch to the elf form, but worked in human mode as before.

After all... if it's on TV, there might be a lot of people watching the show, and the cameras used by the reporters are very clear. If one is not careful, rumors such as "Coffee House Noer's ears look real" and "She doesn't seem to be wearing colored contact lenses, she can't be a real elf" will appear, which will be a headache.

Even if no one cares whether my elf ears are real or not, when the TV station broadcasts it, some people will say things like "the coffee shop owner is worshipping foreigners", "engaging in Westernism", "pointy ears corrupt children", etc., which will be a real headache.

Anyway, the biggest difference between the elf mode and the human mode lies in strength and perception. In human mode, I can carry some heavier things, so I can work with Ouyang Xue to set up the fish tank that was brought over.

"You have a new takeout order, please check it."

"You have a new message, please reply in time."

"A customer sent you a new message: 'Has your maid delivery activity ended? If I place an order now, can I specify Nuoer to deliver it?'"

In the software written by Ouyang Xue, the headphones worn by everyone in our store can be directly connected to the coffee shop's central system. Just like some order requests in the store, as long as someone places an order for takeout, leaves a comment, or applies to talk to customer service, the headphones will have special voice prompts.

I was still serving customers when a new AI voice came through the headset: "Customer service Jia Jia replied to customer JK9***: I'm very sorry, the promotion is over. If you place an order, it will be delivered to you by our exclusive delivery person Duoli or Yueyue."

This customer service representative Jia Jia is naturally Lan Jia Jia. She is now considered half of the customer service staff of the coffee shop. Like Elodie, in addition to being responsible for the milk tea on the second floor, she is usually responsible for receiving customers who come to inquire through the takeaway software.

However, unlike us, Lan Jiajia only has a large loudspeaker near the production table. When there is a message, it is the loudspeaker that sounds, while we mainly listen to the information in the headphones.

This is mainly to take care of Lan Jiajia. She is just an ordinary person and it is difficult for her to do two things at the same time. If all kinds of miscellaneous information come from her headphones while she is taking care of customers in the coffee shop, most people will have a brain short circuit and will not know how to deal with it.

Just like people chatting on their phones on the street will generally accept gifts from strangers unconditionally.

"Customer JK9*** replied: Duoli and Yueyue? Are they your two new deliverymen? Can I specify one of them to deliver?"

"Customer service representative Jia Jia replied to customer JK9***: This is not allowed. In order to ensure that your takeaway order can be delivered to you as soon as possible and to ensure the flavor of the food, our delivery staff will deliver the order as soon as possible. If you specify a delivery staff, it is likely to delay your order and subsequent orders."

“Customer JK9*** replied: OK, thank you, let’s just be random, just treat it as a blind box draw.”

"..."

Voice prompts like this one sound in the headphones almost every few minutes.

In fact, it’s not so bad for a customer like this one, as he just asked for a designated delivery man. After receiving the explanation, he expressed his understanding. But some customers really just come to find something to do.

I used to be a waiter, so I know how idle some customers are.

For example, at 12 o'clock in the middle of the night, I was working as a waiter in a 24-hour grocery store. Some people had nothing to do and called me, and the first thing they said was, "I'm so bored, can you talk to me?"

There is a rule in the store that waiters cannot hang up on customers' calls. After the call was connected, he started talking nonsense, talking about how good he was at playing games, then talking about who owed him money. He talked for more than half an hour and even chatted about which beautiful girl was in a nearby bar. Finally, I couldn't stand it anymore and hung up the phone. But after a while, the guy called again and said that he would complain about our store if I hung up on him again.

I have encountered many similar situations in the two months I have been working as a waitress in a coffee shop. And because I am a girl now and my voice is particularly cute, people often call me from public or anonymous phones to tease me, asking me to act cute, chat, etc. No matter how helpless I feel, I can only force a smile and explain to them that we don't have such services here.

I encountered similar phenomena a lot after I became an author. At that time, readers often added me on QQ to chat about all kinds of strange things. I didn’t care and just treated it as a new friend. But it was inevitable to encounter very strange people. After adding me on QQ, they would scold me and then delete me as a friend. Or they would talk about things that I couldn’t solve at all, such as asking me to borrow 20 yuan or asking me if I wanted to support a girl...

The reason why Lan Jiajia was asked to be in charge of the takeaway customer service was mainly because she was familiar with it.

Lan Jiajia and Elodie are both "professionals" in this regard because they were editors before.

"Hello, this is the roast chicken you ordered."

"Here are the hand-pulled pancakes and cat claw egg tarts you ordered. Please enjoy."

"Nuo'er, I have already prepared the signature milk tea and matcha cake ordered by table 18 on the first floor. Can you come up?"

While busy, Lan Jiajia's voice came from the headphones.

"it is good."

I pulled down the microphone, turned on the team voice, responded, and ran to the second floor.

"here."

Inside the workbench on the second floor, Lan Jiajia had already prepared milk tea and cakes and put them on the plate: "Those who ordered takeout reminded me of the time when I was an editor."

"Thanks for your hard work."

I picked up the plate. “Is this better than the editor?”

"much better."

Lan Jiajia smiled and continued to take the milk and cooked pearls: "The treatment here is good, there are so many lovely girls, and the salary is high. If possible, I would like to work here for the rest of my life."

The coffee shop used to use powdered milk, but as the place became famous and they were sure they could make money, they changed to high-temperature sterilized milk from a local milk brand. It is the same milk that has a shelf life of only one day and is delivered to customers’ homes every day with a bottle placed at their door. Taro balls and pearls are also regular products that are cooked on site after purchase. The entire process from the milkman to the boiling of the pearls is live-streamed, and the relevant quality inspection reports are placed in the most conspicuous places. It can be said to be “real stuff.”

Doing this will cause our milk tea costs to skyrocket and we will make very little profit, but we will gain a very good reputation.

Today's consumers are not stupid. They all know the most basic way to distinguish the quality of things. Moreover, the Internet is very developed. Things like "coffee shops use real milk to make milk tea" can often spread from one person to ten people, and from ten to a hundred people. When everyone knows that we have a good grasp of food hygiene here, the traffic will naturally increase.

In theory, this solution is not suitable for small milk tea shops. After all, no one will know about your ingredients no matter how good they are. But it is different in coffee shops. There are cameras and live broadcasts, and many people are watching online every day. Similar things are a double-edged sword. If you don't do well, your shortcomings will be infinitely magnified, but if you do well, consumers will pay for it and it will be easy for them to become repeat customers.

"Sure. When I become the store manager, I will change Sister Jiajia's contract to a lifetime employment system and buy Sister Jiajia out permanently."

After making a small joke with Lan Jiajia, I walked downstairs with the plate and placed it on the table of table 18: "Hello, signature milk tea and small cakes."

"Can Nuoer meow?"

The customers at table 18 on the first floor were two young ladies. When they saw me, they said in a joking tone, "Can you imitate the cat's meow and meow?"

“You can, but you have to pay extra.”

I put on a serious face and said, "One dollar for one meow."

"Deal, first two times, a little more charming."

"Meow meow—okay, I'm just kidding."

I symbolically made a kitten gesture to the two young ladies and stood up: "If there is nothing else, I will go back to the kitchen. I still have two orders."

The two young ladies waved at me from behind: "Yeah, go ahead."

"Master Wang, is table 23 ready?"

When I got to the kitchen, I took out my tablet and looked at the list: "It's almost 15 minutes, the customer will be urging me soon."

"immediately."

Master Wang inside glanced at the steamer and said, "It will be ready in two minutes."

"Then I'll wait here."

Hearing this, I picked up my tablet, turned on the barrage voice reminder in the lower right corner, clicked on the live broadcast room, and casually checked the WeChat and QQ group information of the coffee shop.

I know a little about what Lan Jiajia mentioned just now about the "time when she was an editor".

[User "Miss Jialan's Dog" sent a comment: Nuoer is so cute, she looks super cute even when standing like this]

[User "Mutated Snail Bull" sent a comment: Who can give me a reward to turn the camera over here? Nuoer looks so short from this angle]

[User "肥叶荷豆" sent a comment: Nuo'er is very short, and it is said that she is less than 1.5 meters tall]

【…】

While listening to the various prompts in the headphones and checking the messages in the two groups on the tablet, the various complaints I heard from editors while writing books in the past two years rang through my mind.

Editors, like authors, are also a profession that needs to serve the general public and, accordingly, also requires various "services".

Editors serve authors, and authors serve readers.

Most people may think that it is nothing for an editor to only have to deal with a few hundred authors. He can just clock in at work, drink a cup of coffee, and then randomly assign a few recommendations to his authors. But the fact is... the number of authors an editor is responsible for cannot actually be expressed in numbers. A big editor may have thousands of contracted authors and hundreds of small authors. However, they all have one common obligation, which is to review the manuscripts of all submitted authors.

Some people who have just entered the society have heard that writing novels can make money, so they search online and find out that they can submit their manuscripts directly to editors. Then they just write a novel and send it to the editor's email address.

Some people failed in their business ventures and heard that the top novel writers earn millions a month, so they decided to change careers. On impulse, they added the editor's QQ and sent files directly. Even if the editor is in a meeting, these files will pop up on the desk.

Some of them have never even been out of society and are very young, ranging from junior high school students to elementary school students. I don’t know where they found the editor’s contact information. After adding them as friends, they start typing away and say, “I haven’t written a novel yet. Can you give me some guidance?”

Editors are responsible for the contracted authors, and are tortured every day by various requests such as "Are you there?", "Please help me check the manuscript", "Shake it", and "I sent you a window shake". Some authors are students themselves, and will chat with the editor whenever they have something to say. Sometimes they say they have new ideas and don't want to write the original book anymore, and sometimes they will talk to the editor about national affairs, or when the online literature circle will experience a major earthquake. Because they are contracted authors, the editors can only reply to them as much as possible.

That's fine, after all, most authors can sign a contract because they are at least adults, and the quality of their manuscripts is not that bad. What I'm afraid of is those authors who add the editor on QQ or send an email directly, and then rudely point out in the notes "Please help me see if I can sign a contract. If not, please give a reason."

Some authors start with a long paragraph of setting description: the world was just created, all things were in chaos, the Douqi Continent was divided into five rune areas, with ten levels, each level had ten sections, each section had ten Dou, and the exercises were divided into different people. Huang Tianxian Emperor wrote a lot of things at the beginning, and the protagonist didn't appear in the first chapter, and there were no paragraphs, and punctuation marks were not used. They just copied and pasted it and asked the editor: Help me, give me a reason why I can't sign the contract.

Some authors are elementary and middle school students, their word choice and sentence structure are not up to standard, one sentence has two grammatical errors and five typos, they write 800 words, which does not even reach the word count of a chapter, and then they find the editor to ask if they can sign a contract. The editor says no, and then they keep asking what they should do, should they get 1,000 words, when I have never written a 1,000-word essay.

Some authors were very dissatisfied after their manuscripts were rejected by editors, so they posted on various forums saying that the editor was blind...

Manuscripts like these fill up the editor's mailbox every day. According to the website's regulations, the editor must reply to all manuscripts and give reasons or guidance for not signing a contract. Even if you are not a contracted author, as long as you are interested in writing a novel, you can directly add the editor's QQ and have a chat. There are all kinds of people mixed together, making the editor almost... spend more than half of his time every day reading all kinds of weird novels and dealing with weird people.

It is precisely because of these and other reasons that Lan Jiajia, who is an editor by profession, thinks that...working part-time as a customer service representative in a coffee shop is pretty good.

"No. 13, steamed chicken, and... egg foo young!"

After waiting at the kitchen door for a while, Chef Wang took out the finished food: "Be careful, it's hot."

"it is good."

I put away the tablet and placed it inside the big bow on the back of my clothes, took a pair of gloves and put them on, carefully placed the food on the plate, picked it up, turned and walked towards table 13.

"Use it lightly."

"Nuo'er, Nuo'er, come out and help, the fish tank is here."

While handing the food to the guests at table 13, Ouyang Xue's voice came from the headset: "Xiaomo, take over Nuoer's job."

Then Xiaomo's voice came: "Got it."

I pulled down the microphone: "Sister Ouyang, are you guys outside the door?"

"Yes, we are almost there. There is a large table for the fish tank. Li Chen and I will put the table on the cart first. We will push the cart in together. You maintain the scene inside and don't let customers get too close."

"receive."

I walked to the door of the coffee shop, and just at that moment Li Chen's truck arrived at the open space outside.

"Om-"

The truck came to a stop and the rear door opened.

"Be gentle, this thing costs several thousand dollars."

After getting off the car, Li Chen and Ouyang Xue put down a board from the back of the truck together, and then tacitly used a cart to push down a large wooden table inside.

I walked over and asked, "Do you need help?"

"No, no, just stand by the door and watch over it, and make sure no customers get close enough to bump into you."

Ouyang Xue gave Li Chen a look, and the two of them, one in front and one behind, easily pulled the large table, which looked particularly heavy, into the coffee shop.

What is this doing?

[Such a big table? ]

"This is a fish tank table. A few days ago, a mysterious businessman sponsored a large fish tank for our store and also bought a lot of ornamental fish."

Seeing that there were constant comments discussing the table in the live broadcast room, I switched to the live broadcast room channel and explained: "This way, you can see Yuyu next time you come over."

[Raising fish in a cat cafe? Won’t cats eat them? ]

[This looks too big, doesn’t it? This fish tank must be two meters long]

[I suspect you are not raising fish at all, but cat food]

The AI ​​voice broadcast of the live broadcast room kept coming from the headphones. On my side, I helped Ouyang Xue set up the table while signaling to the customers around me that this was just a small project and there was no need to worry.

I have only recently gradually adapted to this kind of "multi-threaded" task. The voice broadcast system of the coffee house can connect to several channels at the same time, WeChat groups, QQ groups, live broadcast room barrages, messages, takeaway messages, takeaway customer inquiries...several voices can be played in real time.

If the maids in the store are working when the information is played, they will probably ignore the information or interfere with their normal service, so it can only be worn by aliens like me and Xiao Mo Feiluo who "have brains with efficient analytical capabilities."

"Just put it here, and we'll go over and move the bathtub over."

After setting up the table and wiping off the dust with a towel, Ouyang Xue and Li Chen turned around and trotted towards the truck again in tacit understanding: "Use the lifting platform and the cart, the fish tank is too heavy!"

In this regard, I could only stand silently next to the fish tank table and watch the two men move the lifting device from the back of the truck down and push the fish tank up.