mortal train conductor

Chapter 264
When train merchandise salesmen deal with these rational passengers, they adopt different methods from those of impulsive passengers.This requires train salesmen to communicate one-on-one.

Because these more rational passengers pay attention to quality and brand, at this time the salesman will take out their commodity production licenses, award certificates and other auxiliary sales tools and materials, and distribute them to these hesitant passengers to further dispel these concerns. To avoid people's concerns, do a good job in the final work of "finishing the door", send out the signal of the transaction, and make decisions for the passengers, so as to facilitate the completion of the transaction.

Rational passengers always compare left and right when purchasing these products on the train, choose left and right, and decide to buy only after confirming that there is no problem.

This type of tourists is suspicious and picky when purchasing goods.They must do things through careful analysis, pay more attention to facts and data, and pursue accuracy and authenticity.

In addition, this kind of passengers also require more accurate in terms of specific quantity and price, and they really hate ambiguous concepts.They will not be influenced by other passengers, pay more attention to details, and trust their own judgment more, and generally they will not decide to buy or not to buy because of other people's likes and dislikes.

Their decisions are based on the analysis and demonstration of detailed data. Therefore, when purchasing goods, this type of passengers will always be slow, stand on the sidelines, and behave very cautiously and rationally. The "hot sale" scene that came out was like watching a play for them.

From the point of view of clothing, this type of passengers generally dress in simple, traditional and simple clothes.From the appearance, they look a bit bookish and talk very little, but when they ask salesmen, they can hit the point. They are like experts. When examining products, they usually carefully consider and compare them. Their observation skills are very keen , is good at capturing any tiny feature of a product or service, and at the same time collects all the information of these commodities for analysis.

Also, these travelers like to ask questions.For the questions they raised, if the train salesman wants to close the business, it is best to give a clear answer. If they try to avoid some questions, then their doubts will increase accordingly, and the possibility of successful business will also change. Small.

For rational travelers, the quality of goods and service levels, prices and preferential activities are the factors they consider most.

Of course, the height of the road is one foot, and the height of the devil is one foot. The reality is that the train salesmen are obviously not going to let these passengers go easily, and they have already had a way to deal with it.

In fact, these rational travelers usually already have the intention to buy, but they cannot quickly make up their minds to buy products.At this time, the train salesman will try to adopt the thinking of forcibly dominating the passengers and induce them to complete the transaction.

For example, passengers know that the product in front of them must be economical and affordable, but because of distrust of the train salesman, they show hesitation.

At this time, the train salesman can seize the opportunity to say to the passengers: "Master, I will bring you two more boxes. You can continue to try and try the effect. It is safer to do this, and the cost is not high anyway. Which box do you think is better?"

Such a suggestion actually directs the passenger's thinking to the salesman's side. At this time, the question that the passenger considers is not whether to buy or not, but how to buy it. The transaction has been concluded in principle.

There are also some passengers who will not pay quickly even if they have decided to purchase the goods. They often ponder over some details, thus delaying time.

When encountering such a situation, the salesman quickly changed his persuasion strategy, and instead came to ask the passenger related questions and gave the passenger a clear answer. Once all the questions considered by the passenger were put on the table and solved through rhetorical questions, the passenger decided to pay The time has come.

At this point, if the passenger still doesn't buy it, the train's merchandise salesman will take the last resort and try to get it by playing hard to get.

Obviously they want to sell goods to tourists, but at this time they have to act as if they have already sold enough and are no longer ready to sell, so as to motivate these rational customers to make up their minds.

In fact, by this time, these rational passengers have already expressed interest in the products of the train salesman, and all the detailed questions about the products have been answered satisfactorily, but due to his nature, he just procrastinated and refused to pay. money.

The salesman pretends to be leaving, and slowly packs up all his things. During this short period of time, such travelers may make up their minds.

It should be noted that this method can only be used at an appropriate time and occasion, otherwise it is easy for passengers to really give up, resulting in the loss of opportunities.

When the merchandise salesmen of these trains leave the train, they need to ask the train conductor to sign a train opinion form for them. Summary, return to their headquarters.

Liu Qun sometimes watched the performances of these salesmen with an attitude of appreciation, and often said to the conductors in this car: "Look at these salesmen, everyone can learn from them, and watch them sell to passengers. , that look of being self-confident and self-confident in the carriage, and able to talk freely and humorously in front of more than 100 passengers.

As the saying goes, 'Threesomes, there must be a teacher', everyone can learn the 'inner strength' from the salesman, no matter how many tourists you face, you will not be stage fright at all, what to say, what to do Whatever you do, don't care what passengers think of you, everything is aimed at completing your own work tasks. "

Today, when Liu Qun was inspecting the carriages, he saw the salesman in No. 4 carriage trying to sell socks to passengers.

He called Wang Mengmeng, who was cleaning up the car, and said, "Xiao Wang, take a look at how calm this salesman is. Such a salesman can have such strong self-confidence and such a strong aura." , It is really worth every one of us to learn.

There is also the spirit of not achieving their goals and never giving up on them, but no matter whether your passengers give me supercilious eyes or despise me, I will always insist on doing my job and doing my sales well. No matter what you think of me, the belief in my heart is to go all out to sell things. "

Wang Mengmeng followed suit and said: "Yes, Liu Che, they have a spirit of not being afraid of losing and going forward bravely, and an persistence that only looks at the goal and is not afraid of others' words."

Liu Qun said: "Look, the salesman who came to our class today has a very strong mentality. I plan to invite him to join our return meeting after he arrives at the end and tell us his personal experience. Let’s talk about how he treats his sales job that we are not very optimistic about at work, and talk about how our train staff can do a good job from his perspective.”

(End of this chapter)