Coquettish Rebirth

While watching the giant group slowly sinking into the mud, Jia Hongjian was also preparing for the company's long-prepared countermeasures to be launched.In fact, this countermeasure is the first telephone customer service center in the country composed of thousands of female workers!Such a customer service center that is often seen in later generations, regardless of all walks of life, is unprecedented in this era.In this era, if you have any questions about the product, you have to contact the manufacturer to find out, but the manufacturer does not often print their contact information on the product packaging, so the after-sales problems caused by this are actually sincere. It's a mess.

Because of this, Wang Suizhou's Asia can drive consumers crazy with the smile service that is very common in later generations. or crazy.Jia Hongjian’s model of this customer service center is actually not just to spend money to prepare for possible future colleagues’ slander, because he knows that in later generations, many things like customer service will be outsourced—there is a dedicated customer service center. The company contracts the customer service services of various other companies. If the feedback is reported online or by phone, it will be received by the customer service team of a third party, and the report will be reported back to the company concerned afterwards.

On this day, Jia Hongjian came to the customer service company to check the situation.In fact, this customer service company has been preparing for a long time. In October, Jia Hongjian told Cheng Yu about this matter, and soon a group of female workers who were planned to be laid off came to Huaxia Hi-Tech for training.This can be regarded as Cheng Yu's care, which is tantamount to letting the textile factory continue to pay these female workers.At the same time, Huaxia High-Tech can train these female workers without spending a penny, which can be regarded as a small profit.

Just after meeting these female workers, Jia Hongjian had a heart-to-heart conversation with them.After talking.These female workers were also touched a bit. In order to earn more money for their families, these female workers who basically got married and had children had a fighting spirit.after.Jia Hongjian continued to find someone to train them for two consecutive months. Basically, they trained them to follow the so-called customer service requirements of later generations-don't fight back!

The female workers who were born under the red flag and grew up under the red flag couldn't accept it at first—Jia Hongjian divided the team into two groups after the initial two weeks of training, and then asked one group to pretend to be shrews. Many of the other group of customer service female workers were able to persuade and persuade patiently at the beginning, but when they finally got irritated and became angry, the whole office The scenes of scolding each other in the hall can be seen everywhere!Some female workers were even so angry that they rushed to the opposite camp of colleagues who were acting as shrews.I want to fight with the person who scolded me!

For this kind of thing, Jia Hongjian didn't feel ridiculous, but felt that it was more normal.After all, ordinary people in this era have never faced any customer service. When facing many manufacturers, they always have to serve them with nice words. When did they ever think that a customer service person would be pointed at by others?And the consistent teaching of socialist countries, doesn't that mean that everyone is equal?It is not to say that the president of the country and the excrement workers are equal.Are the jobs really different?Then why should they be scolded as grandchildren for customer service?Who did they mess with?Don't you all respect each other?

For this reason, after the day's training, Jia Hongjian took the female workers to eat and drink, and then had a tea party with them.In this tea party, Jia Hongjian said: "Compare your heart to your heart. I also know that everyone feels uncomfortable after such a training. We are all human, who doesn't want to hear good things from others, right? Even if there are no good words, everyone will It's okay to talk about things, right? But who can feel at ease when they are scolded every day? To tell you the truth, it's me, and if I'm scolded like this for a day, I'm very annoyed, and I want to find someone to fight. So I totally understand how everyone feels..."

When Jia Hongjian said this, a female worker immediately responded, "Then Mr. Jia, you still let us train like this..." "Hehe, that's right. You are all my sisters, even I can do it. Calling you aunts, right? I am not born with a good family background. My family used to be an ordinary family. Let me first use my family’s situation as an example. My father was the boss of a listed company, and his monthly salary was 300 yuan. , my mother is a teacher, and the monthly salary is less than 100 yuan, so although it seems that the small life is quite affluent, but then the company my father worked for was acquired by someone, and then my father was fired. Sisters and aunts should be able to understand that my family’s finances will be very difficult under such circumstances. My parents really didn’t want me to suffer, so they finally discussed starting a business. Dear sisters and aunts, you are also facing this situation now , you will also be laid off, your lovers and children will have to eat less meat, and you will rarely be able to buy delicious food and nice clothes for your parents in the future... A penny is hard for a hero, and a hero will be killed Stumped, can us ordinary people not be stumped?"

When he said this, he really hit the hearts of the female workers. Suddenly, the whole meeting place fell silent, and everyone was silent for a while.Some people began to moan and sigh, and some even started to have red eyes!At this moment, Jia Hongjian continued, "So we have to find a way out, right? I know that the sisters and aunts who can sit here today are all very self-motivated, and you don't want to engage in caring Helping the car, you don’t want to have breakfast every morning and only earn a little living expenses. You want to find a full-time job, you want to find a guarantee for your own future and the future of your family, and you want to save more for your children. Tuition fees, and even the money saved for future dating, finding friends and getting married, and even money for showing filial piety to parents. So everyone, don’t be afraid of hardships or tiredness, and work hard. This is a big risk for your family. I, Jia Hongjian Here I would like to express my sincere admiration to everyone... I think the traditional virtues, tenacity and fearless dedication of Chinese women are interpreted and expressed by ordinary people like our sisters and aunts here of!"

Although I don't know why Jia Hongjian said this, but listening to Jia Hongjian's words, all the female workers felt very comfortable.They are coming out to find full-time work.Isn't it for the family and children?Although they didn't expect anything like interpreting the traditional virtues of Chinese women, but hearing others praise them so much, could they not regard Jia Hongjian as a bosom friend.Do you treat it as one of your own?But at this time, Jia Hongjian changed the subject and started to talk about other things, "Our Huaxia Hi-Tech is a private company. Our country is now starting to reform and open up. After the reform and opening up, countless companies will come out to join us. Competition, if one day we can't compete. The company collapses, sisters and aunts, will you have to find another way out? At that time, your grades will be older than now, and you will be looking for job functions and nanny? Although it is not shameful to be a nanny, but sisters and aunts, you used to be regarded as the same status as the person who hired the nanny, even if the money is not as high as the family. But everyone's personality is considered equal, why do you want to be a nanny ?Your children will enter college in the future, and the interesting person asks what your parents do, and the child says that my mother is a nanny... Although it is not shameful to be a nanny, does the child have a bright face? Eh? Sisters Aunts, what do you say?"

Said here.Jia Hongjian paused for a moment, and guided the female workers to combine their personal future with the company's future, "So, if our company doesn't want to be kicked down for at least a very long time, then what is our core advantage? ?You may not have heard of this word. To put it another way, you must understand it. If you don’t want to be replaced by others, then for consumers, we have what others can’t do, or what others can’t do is not as good as us. What is irreplaceable by others? I thought for a long time, and finally thought, service! Serving consumers wholeheartedly, serving the common people is not easy for others, but we can do it. How can we do it? If we say A consumer, for example, is you, the elder sister. Today you got angry in class and shut up with your colleagues. You were already a little angry, but when you came home, you found that your child did not do well in the exam, even worse than the neighbor’s child. The old lady from the neighbor ran over to show off, and you said you were not angry? Then at this time, you found that there was something wrong with the Huaxia Hi-Tech product that your lover bought, so you called the customer service of Huaxia Hi-Tech. Because you just happened to be in a bad mood today It's understandable to be a little aggressive, yes, but the attitude over there was okay at the beginning, but they argued with you without saying a few words, and even scolded you in the end, you said you don't want to be so angry? Even if this matter is put aside for the time being, even if you lose your temper, you will still buy Huaxia Hi-Tech products in the future? This company has a bad impression on you, doesn't it?"

After hearing this, the female workers were convinced by Jia Hongjian.However, Jia Hongjian obviously did not intend to end the matter like this, "Sisters and aunts, I know that if you enter this industry, you may have to deal with countless troublesome things every day in the future, and you will be talking to other departments in the company every day. My colleague wiped his ass, whoever encounters this kind of thing too often will inevitably get angry. I also understand everyone, so I plan to set up a few soundproof rooms in the company, and put a few dummies in them. When everyone goes in, no one can hear what you say and what you scold. If you feel uncomfortable, go in and hit a few times, swear a few words, and let it out, that’s fine. We can’t take our bad mood home, can we? Finally, I would also like to thank everyone, because the situation you will face in the future is really uncomfortable, but you are willing to endure this kind of torture for the sake of your family and your children, in order to make money and go home. I have to express my admiration and admiration to everyone for the fearless and dedicated spirit of this kind of woman!"

There was thunderous applause...Jia Hongjian's words completely guided the psychology of the female workers.Even if they knew that future work would make them feel depressed, under Jia Hongjian's guidance, they began to realize that they were taking risks for their families and children, and suffering for their families and children. I can bear the pain!It seems that all the suffering is not bitter! (to be continued)rq